{
    "tag": [
        "compiled"
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    "id": "ocds-b5fd17-fb6ee315-3ee6-4eb8-b220-a8b9c82fe3be-2019-06-25T09:41:07+01:00",
    "date": "2019-06-25T09:41:07+01:00",
    "ocid": "ocds-b5fd17-fb6ee315-3ee6-4eb8-b220-a8b9c82fe3be",
    "language": "en",
    "initiationType": "tender",
    "title": "The Provision of a Case Management System Software Package",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2019-07-19T23:59:59+01:00"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/d7057028-f798-414b-850a-4830475f440e",
                "datePublished": "2019-06-25T09:41:07+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Early Engagement Notice",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/da7c6cd5-d3b0-429b-a1d4-b7e8f7243a2e",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "3",
                "documentType": "technicalSpecifications",
                "description": "YHN House - Location Map",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3afc9d04-53b1-445e-9549-1e444340276a",
                "format": "application/pdf"
            },
            {
                "id": "4",
                "documentType": "tenderNotice",
                "description": "Pro-Contract Procurement Web-Portal",
                "url": "https://procontract.due-north.com/Login"
            }
        ]
    },
    "tender": {
        "id": "P-006874 (P1847)",
        "title": "The Provision of a Case Management System Software Package",
        "description": "Your Homes Newcastle (YHN) has under-gone a period of transformation and it has been recognised that a Case Management system to record advice and support delivered to customers, is required. As such, YHN is undertaking a market engagement exercise, in the form of Supplier Engagement Events, aimed at assisting YHN to better understand the current supplier marketplace. This will ultimately lead to a decision on the possible re-procurement of an efficient, flexible and fit-for-purpose solution for now and, taking YHN into the next few years. By implementing an easy-to-use Case Management system, YHN want front-line teams to be able to see, at a glance, the cases that they are working on; any outstanding actions to complete and, quantifiable outcomes for the organisation and customers. The system should also allow Managers to track work-load and, monitor individuals and teams against targets to effectively performance manage and identify improvements. Additional information: Project ID Reference: DN417898 - In order to download and view all Supplier Engagement Event documents, you have to be registered with the NEPO web-portal. If you are not registered, this can be done by following the link address provided (https://procontract.due-north.com/Login). ALL questions, queries and requests relating to this procurement opportunity MUST be made direct to the contact details provided within this Contract Finder notice.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
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        "suitability": {
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            "vcse": true
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    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/BHWB3cBu",
            "name": "Your Homes Newcastle Ltd",
            "identifier": {
                "legalName": "Your Homes Newcastle Ltd",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/BHWB3cBu"
            },
            "address": {
                "streetAddress": "YHN House, Benton Park Road",
                "locality": "NEWCASTLE UPON TYNE",
                "postalCode": "NE77LX",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "David Bell",
                "email": "david.w.bell@yhn.org.uk",
                "telephone": "01912787765"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/BHWB3cBu",
        "name": "Your Homes Newcastle Ltd"
    }
}