{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-028ed7-2021-01-31T20:45:57Z",
    "date": "2021-01-31T20:45:57Z",
    "ocid": "ocds-h6vhtk-028ed7",
    "initiationType": "tender",
    "tender": {
        "id": "BC/01636",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "British Council MENA Contact Centre Hosting Solution",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "mainProcurementCategory": "services",
        "description": "The primary objective of this requirement is to find a suitable supplier that can provide appropriate Space, technology, infrastructure, security and data protection according to the British Council standards and accommodates a minimum of 40 employees and up to 100 employees or more for running the Regional Contact Centre for the British Council in Egypt and planned to service other countries within the region/globally through various",
        "lots": [
            {
                "id": "1",
                "description": "The primary objective of this requirement is to find a suitable supplier that can provide appropriate Space, technology, infrastructure, security and data protection according to the British Council standards and accommodates a minimum of 40 employees and up to 100 employees or more for running the Regional Contact Centre for the British Council in Egypt and planned to service other countries within the region/globally through various",
                "contractPeriod": {
                    "startDate": "2021-04-22T00:00:00+01:00",
                    "endDate": "2024-04-21T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "option for extension for up to two additional years with 12-months each after mutual consent from both parties"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "00"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-03-02T22:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2021-05-31T23:59:59+01:00"
            }
        },
        "awardPeriod": {
            "startDate": "2021-03-03T10:00:00Z"
        },
        "bidOpening": {
            "date": "2021-03-03T10:00:00Z",
            "address": {
                "streetAddress": "Online"
            }
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-3799",
            "name": "British Council MENA Contact Centre Hosting Solution",
            "identifier": {
                "legalName": "British Council MENA Contact Centre Hosting Solution"
            },
            "address": {
                "streetAddress": "Egypt",
                "locality": "Cairo",
                "region": "00",
                "countryName": "Egypt"
            },
            "contactPoint": {
                "name": "Asma Badawy",
                "email": "asma.badawy@britishcouncil.org",
                "url": "https://in-tendhost.co.uk/britishcouncil"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.britishcouncil.org",
                "buyerProfile": "https://in-tendhost.co.uk/britishcouncil",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Registered Charity"
                    },
                    {
                        "scheme": "COFOG",
                        "description": "Registered Charity"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-3800",
            "name": "British Council",
            "identifier": {
                "legalName": "British Council"
            },
            "address": {
                "locality": "Egypt",
                "countryName": "Egypt"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://in-tendhost.co.uk/britishcouncil"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-3799",
        "name": "British Council MENA Contact Centre Hosting Solution"
    },
    "language": "en"
}