{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-029467-2021-08-25T10:24:56+01:00", "date": "2021-08-25T10:24:56+01:00", "ocid": "ocds-h6vhtk-029467", "description": "The Contracting Authority intends to use an eTendering system in this procurement exercise.", "initiationType": "tender", "tender": { "id": "DN527552", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Facilities Management for the Luton DART", "status": "cancelled", "classification": { "scheme": "CPV", "id": "79993000", "description": "Building and facilities management services" }, "mainProcurementCategory": "services", "description": "Facilities management and maintenance of the station premises forming part of the Luton DART passenger transit system, including building and platform and vehicle cleaning, customer-facing personnel, ticket enforcement, inspection and maintenance of the system route infrastructure, passenger welfare and supporting LLAL in their passenger growth ambitions.", "value": { "amount": 9000000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "This procurement relates to facilities management and passenger services for the new 2.1 km Luton DART automated passenger transit system between London Luton Airport Parkway railway station and London Luton Airport Central Terminal. The Luton DART is a key piece of transport infrastructure encouraging the modal shift of passengers to rail as part of the carbon reduction ambitions of LLAL. Services of the Luton DART are expected to be operational in early 2022. We are looking to procure a single facilities management provider of the following services: * customer facing/hospitality (meet, greet and passenger assistance) personnel (with responsibility for ticket enforcement) within the station premises of the Luton DART passenger transit system; * facilities management and maintenance of the station premises forming part of the Luton DART passenger transit system; * civil structures inspection and maintenance for the system route infrastructure of the Luton DART passenger transit system. * leading on passenger welfare including, but not limited to, immediate first aid response, evacuation, emergency services and other delivery partners liaison including temporary or contingency arrangements e.g. bus replacement service is required and provided but DART station and customer service team support delivery; * customer experience generally, particularly with reference to supporting persons of reduced mobility; * support LLAL in the delivery of passenger growth ambitions through delivery of excellent customer service and delivery of transport industry liaison.", "value": { "amount": 9000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 2160 }, "hasRenewal": false, "secondStage": { "minimumCandidates": 3, "maximumCandidates": 4 }, "selectionCriteria": { "description": "As set out in the procurement documents" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "options": { "description": "The initial term of the agreement will be 6 years with the ability for LLAL to extend for up to 6 further years. The expectation is for the contract to be executed in September 2021. The exact dates will depend on the completion of construction and installation of both the civil works and the Luton DART transport system which are currently being delivered by others." }, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "70%" }, { "type": "price", "description": "30%" } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72514100", "description": "Facilities management services involving computer operation" }, { "scheme": "CPV", "id": "79342300", "description": "Customer services" }, { "scheme": "CPV", "id": "79342320", "description": "Customer-care services" }, { "scheme": "CPV", "id": "90600000", "description": "Cleaning and sanitation services in urban or rural areas, and related services" }, { "scheme": "CPV", "id": "90900000", "description": "Cleaning and sanitation services" } ], "deliveryAddresses": [ { "region": "UKH21" }, { "region": "UKH21" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://procontract.due-north.com", "documents": [ { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "selectionCriteria": { "criteria": [ { "type": "technical", "description": "Execution of the service is reserved to a particular profession" } ] }, "contractTerms": { "performanceTerms": "The FM Contract is a bespoke form contract but contains obligations on the FM Contractor which are typical for services of this nature and reflects the need for passenger care services (it will be included in the tender documentation). One contract will be awarded for services relating to the station premises as well as the civils infrastructure forming the route of the Luton DART (excluding the track of the train itself). The contract will include a payment mechanism schedule as well as special conditions relating to performance, which may include economic, innovation-related, environmental, social and/or employment-related considerations.", "hasElectronicOrdering": true, "electronicInvoicingPolicy": "allowed", "hasElectronicPayment": true }, "otherRequirements": { "requiresStaffNamesAndQualifications": true }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive procedure with negotiation", "secondStage": { "successiveReduction": true, "noNegotiationNecessary": true, "invitationDate": "2021-04-01T00:00:00+01:00" }, "tenderPeriod": { "endDate": "2021-05-24T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 180 } }, "hasRecurrence": false, "reviewDetails": "In accordance with the Utilities Contracts Regulations 2016 (S.I. 2016, 274), Part 3. Please note that award decision notices (standstill letters) will be issued under Regulation 101 (and a Regulation 102 standstill period will be observed) at the completion of the ITT stage of this initial competition on selection of the preferred bidder.", "techniques": { "hasElectronicAuction": true } }, "parties": [ { "id": "GB-FTS-6108", "name": "London Luton Airport Ltd.", "identifier": { "legalName": "London Luton Airport Ltd." }, "address": { "streetAddress": "Hart House Business Centre, Kimpton Road", "locality": "Luton", "region": "UKH21", "postalCode": "LU2 0LA", "countryName": "United Kingdom" }, "contactPoint": { "name": "Mr Gary Collins", "email": "gary.collins@luton.gov.uk", "url": "https://procontract.due-north.com", "telephone": "+44 7511900035" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "url": "http://www.luton.gov.uk", "buyerProfile": "http://www.luton.gov.uk", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "description": "Airport related services" } ] } }, { "id": "GB-FTS-6109", "name": "HM Courts and Tribunal Service", "identifier": { "legalName": "HM Courts and Tribunal Service" }, "address": { "streetAddress": "The Strand", "locality": "London", "postalCode": "WC2A 2LL", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-6110", "name": "London Luton Airport Ltd.", "identifier": { "legalName": "London Luton Airport Ltd." }, "address": { "streetAddress": "Hart House", "locality": "Luton", "countryName": "United Kingdom" }, "roles": [ "reviewContactPoint" ] }, { "id": "GB-FTS-26499", "name": "HM Courts and Tribunal Service", "identifier": { "legalName": "HM Courts and Tribunal Service" }, "address": { "streetAddress": "The Strand", "locality": "London", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-6108", "name": "London Luton Airport Ltd." }, "language": "en", "awards": [ { "id": "020934-2021-1", "relatedLots": [ "1" ], "title": "Facilities Management for the Luton DART", "status": "unsuccessful", "statusDetails": "discontinued" } ] }