{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-029e87-2021-03-23T17:24:02Z", "date": "2021-03-23T17:24:02Z", "ocid": "ocds-h6vhtk-029e87", "description": "The successful Contractor's performance on this Contract will be managed as per the specification and regularly monitored (see... Procurement Guidance Note 01/12 - Contract Management - Procedures and Principles). Contractors not delivering on contract... requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory... levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory... levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their... performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional... misconduct and they may be issued with a Notice of Unsatisfactory Performance and this Contract may be terminated. A central register.... of such Notices for supplies and services contracts will be maintained and published on the CPD website. Any contractor in receipt of a... Notice of Unsatisfactory Performance will be required to declare this in future tender submissions for a period of three years from the... date of issue of the Notice. It may also result in the contractor being excluded from all procurement competitions being undertaken by... Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy.", "initiationType": "tender", "tender": { "id": "ID3170614", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "ID 3170614 DfE - Enquiry Handling Service for the Go For It Programme", "status": "complete", "classification": { "scheme": "CPV", "id": "79000000", "description": "Business services: law, marketing, consulting, recruitment, printing and security" }, "mainProcurementCategory": "services", "description": "Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an Enquiry Handling Service to support the Go For It Programme. The primary aim of the enquiry handling service is to facilitate the projected 5,701 enquiries annually.", "lots": [ { "id": "1", "description": "Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an Enquiry Handling Service to support the Go For It Programme. The primary aim of the enquiry handling service is to facilitate the projected 5,701 enquiries annually.", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Cost", "type": "cost", "description": "40" } ] }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79512000", "description": "Call centre" }, { "scheme": "CPV", "id": "79510000", "description": "Telephone-answering services" }, { "scheme": "CPV", "id": "64000000", "description": "Postal and telecommunications services" }, { "scheme": "CPV", "id": "32000000", "description": "Radio, television, communication, telecommunication and related equipment" } ], "deliveryAddresses": [ { "region": "UKN" } ], "relatedLot": "1" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ] }, "awards": [ { "id": "005910-2021-1-1", "relatedLots": [ "1" ], "status": "unsuccessful", "statusDetails": "unsuccessful" } ], "parties": [ { "id": "GB-FTS-6893", "name": "Lisburn and Castlereagh Council", "identifier": { "legalName": "Lisburn and Castlereagh Council" }, "address": { "streetAddress": "Lagan Valley Island", "locality": "Lisburn", "region": "UK", "postalCode": "BT27 4RL", "countryName": "United Kingdom" }, "contactPoint": { "name": "SSDAdmin.CPDfinance-ni.gov.uk", "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "id": "GB-FTS-559", "name": "Belfast City Council", "identifier": { "legalName": "Belfast City Council" }, "address": { "streetAddress": "Belfast City hall", "locality": "Belfast", "region": "UK", "postalCode": "BT1 5GS", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-565", "name": "Mid Ulster District Council", "identifier": { "legalName": "Mid Ulster District Council" }, "address": { "streetAddress": "Dungannon Office Circular Road", "locality": "Dungannon", "region": "UK", "postalCode": "BT71 6DT", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-564", "name": "Mid and East Antrim Borough Council", "identifier": { "legalName": "Mid and East Antrim Borough Council" }, "address": { "streetAddress": "The Braid 1-29 Bridge Street", "locality": "Ballymena", "region": "UK", "postalCode": "BT43 5EJ", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-563", "name": "Lisburn and Castlereagh City Council", "identifier": { "legalName": "Lisburn and Castlereagh City Council" }, "address": { "streetAddress": "Island Civic Centre Lagan Valley Island The Island", "locality": "Lisburn", "region": "UK", "postalCode": "BT27 4RL", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-556", "name": "Antrim and Newtownabbey Borough Council", "identifier": { "legalName": "Antrim and Newtownabbey Borough Council" }, "address": { "streetAddress": "Antrim Civic Centre 50 Stiles Way", "locality": "Antrim", "region": "UK", "postalCode": "BT41 2UB", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-558", "name": "Armagh City Banbridge and Craigavon Borough Council", "identifier": { "legalName": "Armagh City Banbridge and Craigavon Borough Council" }, "address": { "streetAddress": "Craigavon Civic and Conference Centre PO Box 66 Lakeview Road", "locality": "Craigavon", "region": "UK", "postalCode": "BT64 1AL", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-557", "name": "Ards and North Down Borough Council", "identifier": { "legalName": "Ards and North Down Borough Council" }, "address": { "streetAddress": "Town Hall, The Castle", "locality": "Bangor", "region": "UK", "postalCode": "BT20 4BT", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-560", "name": "Causeway Coast and Glens Borough Council", "identifier": { "legalName": "Causeway Coast and Glens Borough Council" }, "address": { "streetAddress": "Civic Headquarters Cloonavin 66 Portstewart Road", "locality": "Coleraine", "region": "UK", "postalCode": "BT52 1EY", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-561", "name": "Derry City and Strabane District Council", "identifier": { "legalName": "Derry City and Strabane District Council" }, "address": { "streetAddress": "Council Offices, 98 Strand Road", "locality": "Derry", "region": "UK", "postalCode": "BT48 7NN", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-562", "name": "Fermanagh and Omagh District Council", "identifier": { "legalName": "Fermanagh and Omagh District Council" }, "address": { "streetAddress": "The Townhall 2 Townhall Street", "locality": "Enniskillen", "region": "UK", "postalCode": "BT74 7BA", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-566", "name": "Newry Mourne and Down District Council", "identifier": { "legalName": "Newry Mourne and Down District Council" }, "address": { "streetAddress": "District Council Offices O'Hagan House Monaghan Row", "locality": "Newry", "region": "UK", "postalCode": "BT35 8DJ", "countryName": "United Kingdom" }, "contactPoint": { "email": "SSDAdmin.CPD@finance-ni.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://etendersni.gov.uk/epps", "buyerProfile": "https://etendersni.gov.uk/epps" } }, { "id": "GB-FTS-172", "name": "European Union", "roles": [ "funder" ] }, { "id": "GB-FTS-9832", "name": "The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Any challenges are dealt with by the High Court Commercial Division to which proceedings may be issued regarding alleged breaches of the Public Contracts Regulations.", "identifier": { "legalName": "The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Any challenges are dealt with by the High Court Commercial Division to which proceedings may be issued regarding alleged breaches of the Public Contracts Regulations." }, "address": { "locality": "UK", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-6893", "name": "Lisburn and Castlereagh Council" }, "planning": { "budget": { "finance": [ { "id": "1", "description": "Enquiry Handling Service for the Go For It programme. Council has successfully sought ERDF funding.This has been agreed via InvestNI to run for 18 months starting 01st June 2021. It will not extend.", "financingParty": { "name": "European Union", "id": "GB-FTS-172" }, "relatedLots": [ "1" ] } ] } }, "links": [ { "rel": "prev", "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:594966-2020:TEXT:EN:HTML" } ], "language": "en" }