{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02a5e4-2021-05-04T16:22:37+01:00",
    "date": "2021-05-04T16:22:37+01:00",
    "ocid": "ocds-h6vhtk-02a5e4",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02a5e4",
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        },
        "title": "Call Handling Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79510000",
            "description": "Telephone-answering services"
        },
        "mainProcurementCategory": "services",
        "description": "The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows: - Gas Emergency Calls received from the National Gas Emergency Number - Non Emergency Calls- Incident Management Calls All calls are managed by the national emergency number on a 24/7/365 basis.",
        "lots": [
            {
                "id": "1",
                "description": "Cadent Gas shall provide the call receipting and classification services underpinning the National Gas Emergency Call Handling Service. The services provided under this agreement are as follows: - Gas Emergency Calls received from the National Gas Emergency Number - Non Emergency Calls- Incident Management Calls All calls are managed by the national emergency number on a 24/7/365 basis. By contracting with Cadent Gas for these services, alongside the other GDNs doing the same, NGN are satisfying regulatory and safety obligations set by Ofgem and HS&E. The regulator's expectation is that all GDNs will work together to ensure that these services fulfil a national coordinated approach that does not compromise public safety.",
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKC1"
                    },
                    {
                        "region": "UKC2"
                    },
                    {
                        "region": "UKD1"
                    },
                    {
                        "region": "UKE12"
                    },
                    {
                        "region": "UKE2"
                    },
                    {
                        "region": "UKE4"
                    },
                    {
                        "region": "UKC1"
                    },
                    {
                        "region": "UKC2"
                    },
                    {
                        "region": "UKD1"
                    },
                    {
                        "region": "UKE12"
                    },
                    {
                        "region": "UKE2"
                    },
                    {
                        "region": "UKE4"
                    }
                ],
                "deliveryLocation": {
                    "description": "NGN network."
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "reviewDetails": "This notice will be issued to the market for 10 days.",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_REPETITION_EXISTING",
                "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
            }
        ],
        "procurementMethodRationale": "Cadent Gas shall provide the call receipting and classification services underpinning the National Gas Emergency Call Handling Service. The current contract with Cadent Gas expires on the 30th of April 2021 and the collective GDN decision is to renew it until 2026. By contracting with Cadent Gas for these services, alongside the other GDNs doing the same, NGN are satisfying regulatory and safety obligations set by Ofgem and HS&E. The regulator's expectation is that all GDNs will work together to ensure that these services fulfill a national coordinated approach that does not compromise public safety."
    },
    "awards": [
        {
            "id": "007795-2021-1",
            "relatedLots": [
                "1"
            ],
            "title": "AGREEMENT FOR THE PROVISION OF CALL HANDLING SERVICES",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-12339",
                    "name": "Cadent Gas Limited"
                }
            ]
        },
        {
            "id": "009598-2021-1",
            "relatedLots": [
                "1"
            ],
            "title": "Call Handling Services",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-2487",
                    "name": "Cadent Gas Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-1539",
            "name": "NORTHERN GAS NETWORKS LIMITED",
            "identifier": {
                "legalName": "NORTHERN GAS NETWORKS LIMITED"
            },
            "address": {
                "streetAddress": "1100 Century Way Thorpe Park",
                "locality": "LEEDS",
                "region": "UKE42",
                "postalCode": "LS158TU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Maija Narimanidze",
                "telephone": "+44 7814042782",
                "email": "MNarimanidze@northerngas.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.northerngasnetworks.co.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CE_ACTIVITY",
                        "id": "PRODUCTION_TRANSPORT_DISTRIBUTION_GAS_HEAT",
                        "description": "Production, transport and distribution of gas and heat"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-12339",
            "name": "Cadent Gas Limited",
            "identifier": {
                "legalName": "Cadent Gas Limited"
            },
            "address": {
                "locality": "Coventry",
                "region": "UKG33",
                "postalCode": "CV7 8PE",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-12340",
            "name": "Northern Gas Networks Limited",
            "identifier": {
                "legalName": "Northern Gas Networks Limited"
            },
            "address": {
                "locality": "Leeds",
                "postalCode": "LS15 8TU",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-2487",
            "name": "Cadent Gas Limited",
            "identifier": {
                "legalName": "Cadent Gas Limited"
            },
            "address": {
                "locality": "Coventry",
                "region": "UKG33",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-15057",
            "name": "Northern Gas Networks Limited",
            "identifier": {
                "legalName": "Northern Gas Networks Limited"
            },
            "address": {
                "locality": "Leeds",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-1539",
        "name": "NORTHERN GAS NETWORKS LIMITED"
    },
    "contracts": [
        {
            "id": "007795-2021-1",
            "awardID": "007795-2021-1",
            "title": "AGREEMENT FOR THE PROVISION OF CALL HANDLING SERVICES",
            "status": "active",
            "value": {
                "amount": 5016561.95,
                "currency": "GBP"
            },
            "dateSigned": "2021-04-14T00:00:00+01:00"
        },
        {
            "id": "009598-2021-1",
            "awardID": "009598-2021-1",
            "title": "Call Handling Services",
            "status": "active",
            "value": {
                "amount": 5016561.95,
                "currency": "GBP"
            },
            "dateSigned": "2021-04-30T00:00:00+01:00"
        }
    ],
    "language": "en"
}