{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-02ada0-2025-01-21T09:19:46Z", "date": "2025-01-21T09:19:46Z", "ocid": "ocds-h6vhtk-02ada0", "initiationType": "tender", "tender": { "id": "4909-3327", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Framework Agreement for Patient & Healthcare Communications & Related IT Services", "status": "complete", "classification": { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, "mainProcurementCategory": "services", "description": "The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The authority recognises that the expertise required will exist both nationally and at a local level and aims to be as inclusive as is practicable in order that the awarding authority has the most appropriate resource available.", "lots": [ { "id": "Lot 1", "title": "Patient Messaging Services", "description": "Patient Messaging Services will provide Contracting Authorities with a means of sending 2-way messages for appointment reminders and medical test results. The service will include but not be limited to Voice calls; Mobile data connectivity; Mobile e-mail; Mobile data applications; Mobile Device Management; Video services including the administration of mobile devices, such as smartphones, tablets and laptops when linked to the corporate network.", "awardCriteria": { "criteria": [ { "name": "as per evaluation criteria published in the tender documents", "type": "quality", "description": "100" }, { "name": "as per evaluation criteria published in the tender documents", "type": "cost", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "Lot 2", "title": "Medical Messaging Application (Pager Replacement)", "description": "Medical Messaging Application (Pager Replacement) is a service that helps Contracting Authorities replaces their existing pagers and replace them with a secure platform that will allow healthcare professionals to communicate with each other via mobile devices, or via a desktop-based application. The service includes but is not limited to - Voice calls; SMS; Voicemail services; Mobile data connectivity; Mobile e-mail services; Mobile data applications; Mobile Devices Management; including the administration of mobile devices; such as smartphones, tablets and laptops when linked to corporate network.", "awardCriteria": { "criteria": [ { "name": "as per evaluation criteria published in the tender documents", "type": "quality", "description": "100" }, { "name": "as per evaluation criteria published in the tender documents", "type": "cost", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "Lot 3", "title": "Kiosk Display (Digital Signage)", "description": "Kiosk Display (Digital Signage) is a service that allows Contracting Authorities to be able to purchase a secured on-site platform to display or projection relevant and approved information from the Trusts/Hospitals for the use of all users including Patients, Staff and Visitors.", "awardCriteria": { "criteria": [ { "name": "as per evaluation criteria published in the tender documents", "type": "quality", "description": "100" }, { "name": "as per evaluation criteria published in the tender documents", "type": "cost", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "Lot 4", "title": "Patient Check-In Management System", "description": "Patient Check-In Management Systems is a service that Contracting Authorities can use to provide a secured platform for all patients to confirm their check-in for all pre-booked appointments engagements. This service is easy to understand and can communicate securely with other software used by the Contracting Authority.", "awardCriteria": { "criteria": [ { "name": "as per evaluation criteria published in the tender documents", "type": "quality", "description": "100" }, { "name": "as per evaluation criteria published in the tender documents", "type": "cost", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "Lot 5", "title": "Patient-Friendly App Development", "description": "Patient-Friendly App Development service will allow a Contracting Authority to develop patient-friendly mobile applications that will be compatible with multi-platforms such as Windows, iOS, Android and Kindle", "awardCriteria": { "criteria": [ { "name": "as per evaluation criteria published in the tender documents", "type": "quality", "description": "100" }, { "name": "as per evaluation criteria published in the tender documents", "type": "cost", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "Lot 7", "title": "Video Conferencing System", "description": "The Video Conferencing System service will provides state-of the art video conferencing system for in-patients, out-patients, administrative and clinical services. The video conferencing system should be easy to understand, navigate and used by Patients irrespective of age, gender and ability/disability and compatible with existing telecommunication applications.", "awardCriteria": { "criteria": [ { "name": "as per evaluation criteria published in the tender documents", "type": "quality", "description": "100" }, { "name": "as per evaluation criteria published in the tender documents", "type": "cost", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "Lot 10", "title": "Bespoke Services", "description": "Bespoke services is a multi-functional lot that may comprise any of the services in Lot 1, Lot 2, Lot 3, Lot 4, Lot 5, and Lot 7 or as may be specified by a Client (i.e. a customer organisation which may be an NHS Trust, individual clinic, GP surgery or any other user of the framework agreement).", "awardCriteria": { "criteria": [ { "name": "as per evaluation criteria published in the tender documents", "type": "quality", "description": "100" }, { "name": "as per evaluation criteria published in the tender documents", "type": "cost", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "1", "title": "This is an existing Framework Agreement enabling access to a range of pre-tendered professional services to deliver Patient and Healthcare Communications Services.", "description": "The scope of services is as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In Management System Lot 5: Patient-Friendly App Development Lot 7: Video Conferencing System Lot 10: Bespoke Services", "contractPeriod": { "startDate": "2021-02-25T00:00:00Z", "endDate": "2025-08-25T23:59:59+01:00" } } ], "items": [ { "id": "Lot 1", "additionalClassifications": [ { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" }, { "scheme": "CPV", "id": "48515000", "description": "Video conferencing software package" }, { "scheme": "CPV", "id": "64200000", "description": "Telecommunications services" }, { "scheme": "CPV", "id": "64210000", "description": "Telephone and data transmission services" }, { "scheme": "CPV", "id": "64216120", "description": "Electronic mail services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "Lot 1" }, { "id": "Lot 2", "additionalClassifications": [ { "scheme": "CPV", "id": "32000000", "description": "Radio, television, communication, telecommunication and related equipment" }, { "scheme": "CPV", "id": "32320000", "description": "Television and audio-visual equipment" }, { "scheme": "CPV", "id": "32510000", "description": "Wireless telecommunications system" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "64210000", "description": "Telephone and data transmission services" }, { "scheme": "CPV", "id": "64216100", "description": "Electronic message services" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72230000", "description": "Custom software development services" }, { "scheme": "CPV", "id": "72400000", "description": "Internet services" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "Lot 2" }, { "id": "Lot 3", "additionalClassifications": [ { "scheme": "CPV", "id": "30200000", "description": "Computer equipment and supplies" }, { "scheme": "CPV", "id": "30231300", "description": "Display screens" }, { "scheme": "CPV", "id": "31682230", "description": "Graphic display panels" }, { "scheme": "CPV", "id": "39133000", "description": "Display units" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72230000", "description": "Custom software development services" }, { "scheme": "CPV", "id": "72300000", "description": "Data services" }, { "scheme": "CPV", "id": "72400000", "description": "Internet services" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "Lot 3" }, { "id": "Lot 4", "additionalClassifications": [ { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" }, { "scheme": "CPV", "id": "48515000", "description": "Video conferencing software package" }, { "scheme": "CPV", "id": "64200000", "description": "Telecommunications services" }, { "scheme": "CPV", "id": "64210000", "description": "Telephone and data transmission services" }, { "scheme": "CPV", "id": "64216120", "description": "Electronic mail services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "Lot 4" }, { "id": "Lot 5", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "48983000", "description": "Development software package" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72260000", "description": "Software-related services" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "Lot 5" }, { "id": "Lot 7", "additionalClassifications": [ { "scheme": "CPV", "id": "32232000", "description": "Video-conferencing equipment" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "48515000", "description": "Video conferencing software package" }, { "scheme": "CPV", "id": "64216100", "description": "Electronic message services" }, { "scheme": "CPV", "id": "72212515", "description": "Video conferencing software development services" }, { "scheme": "CPV", "id": "72300000", "description": "Data services" }, { "scheme": "CPV", "id": "72400000", "description": "Internet services" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "Lot 7" }, { "id": "Lot 10", "additionalClassifications": [ { "scheme": "CPV", "id": "03000000", "description": "Agricultural, farming, fishing, forestry and related products" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "Lot 10" }, { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" }, { "scheme": "CPV", "id": "48515000", "description": "Video conferencing software package" }, { "scheme": "CPV", "id": "64200000", "description": "Telecommunications services" }, { "scheme": "CPV", "id": "64210000", "description": "Telephone and data transmission services" }, { "scheme": "CPV", "id": "64216120", "description": "Electronic mail services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "1" } ], "procurementMethod": "selective", "procurementMethodDetails": "Restricted procedure", "techniques": { "hasFrameworkAgreement": true, "frameworkAgreement": { "periodRationale": "The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to be starting from end of February 2025." } }, "coveredBy": [ "GPA" ] }, "awards": [ { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1", "title": "Patient Messaging Services", "status": "active", "suppliers": [ { "id": "GB-FTS-15224", "name": "BTS Holdings Ltd" }, { "id": "GB-FTS-15227", "name": "ICNH Ltd trading as DrDoctor" }, { "id": "GB-FTS-15228", "name": "Healthcare Communications UK Ltd" }, { "id": "GB-FTS-15229", "name": "Insight Direct (UK) Ltd" }, { "id": "GB-FTS-15230", "name": "Netcall Technology Limited" } ] }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2", "title": "Medical Messaging Application (Pager Replacement)", "status": "active", "suppliers": [ { "id": "GB-FTS-15225", "name": "Barrier Networks Ltd" }, { "id": "GB-FTS-15231", "name": "BTS Holdings plc" }, { "id": "GB-FTS-15232", "name": "Hill-Rom Ltd" }, { "id": "GB-FTS-15229", "name": "Insight Direct (UK) Ltd" }, { "id": "GB-FTS-15233", "name": "Multitone Electronics PLC" }, { "id": "GB-FTS-15230", "name": "Netcall Technology Limited" }, { "id": "GB-FTS-15234", "name": "Stanley Security Solutions Ltd" }, { "id": "GB-FTS-15235", "name": "ZIVVER B.V." }, { "id": "GB-FTS-15236", "name": "Softcat plc" } ] }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3", "title": "Kiosk Display (Digital Signage)", "status": "active", "suppliers": [ { "id": "GB-FTS-15226", "name": "Exponential-e Limited" }, { "id": "GB-FTS-15237", "name": "Hospital Services Limited" }, { "id": "GB-FTS-15229", "name": "Insight Direct (UK) Ltd" } ] }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4", "title": "Patient Check-In Management System", "status": "active", "suppliers": [ { "id": "GB-FTS-15224", "name": "BTS Holdings Ltd" }, { "id": "GB-FTS-15238", "name": "Hospital Services Limited" }, { "id": "GB-FTS-15229", "name": "Insight Direct (UK) Ltd" }, { "id": "GB-FTS-15239", "name": "Intouch with Health Ltd" }, { "id": "GB-FTS-15240", "name": "Netcall Technology Limited" } ] }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5", "title": "Apps Development Services", "status": "active", "suppliers": [ { "id": "GB-FTS-15224", "name": "BTS Holdings Ltd" }, { "id": "GB-FTS-15226", "name": "Exponential-e Limited" }, { "id": "GB-FTS-15238", "name": "Hospital Services Limited" }, { "id": "GB-FTS-15241", "name": "Insight Direct (UK) Ltd" }, { "id": "GB-FTS-15230", "name": "Netcall Technology Limited" } ] }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6", "title": "Video Conferencing System", "status": "active", "suppliers": [ { "id": "GB-FTS-13970", "name": "Barrier Networks" }, { "id": "GB-FTS-15238", "name": "Hospital Services Limited" }, { "id": "GB-FTS-15229", "name": "Insight Direct (UK) Ltd" }, { "id": "GB-FTS-15242", "name": "Visionable Ltd" }, { "id": "GB-FTS-15235", "name": "ZIVVER B.V." } ] }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7", "title": "Bespoke Services", "status": "active", "suppliers": [ { "id": "GB-FTS-15225", "name": "Barrier Networks Ltd" }, { "id": "GB-FTS-15243", "name": "BTS Holdings Ltd" }, { "id": "GB-FTS-15244", "name": "Exponential-e Limited" }, { "id": "GB-FTS-15245", "name": "Hospital Services Limited" }, { "id": "GB-FTS-15246", "name": "Insight Direct (UK) Ltd" }, { "id": "GB-FTS-15230", "name": "Netcall Technology Limited" } ] }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-8", "title": "Social Marketing Services", "status": "unsuccessful", "statusDetails": "unsuccessful" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-9", "title": "In-Patient Infotainment Management System", "status": "unsuccessful", "statusDetails": "unsuccessful" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-10", "title": "Medical Representative Check-In Software System", "status": "unsuccessful", "statusDetails": "unsuccessful" }, { "id": "001967-2025-4909-3327-1", "relatedLots": [ "1" ], "title": "Framework Agreement for Patient & Healthcare Communications & Related IT Services", "status": "active", "suppliers": [ { "id": "GB-FTS-135620", "name": "Barrier Networks" }, { "id": "GB-FTS-135621", "name": "BTS Holdings plc" }, { "id": "GB-FTS-135622", "name": "ICNH Ltd trading as DrDoctor" }, { "id": "GB-FTS-135623", "name": "Exponential-e Limited" }, { "id": "GB-FTS-135624", "name": "Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd" }, { "id": "GB-FTS-135625", "name": "Hill-Rom Ltd T/A Hillrom" }, { "id": "GB-FTS-135626", "name": "Hospital Services Limited" }, { "id": "GB-FTS-135627", "name": "Insight Direct (UK) Ltd" }, { "id": "GB-FTS-135628", "name": "Intouch with Health Ltd" }, { "id": "GB-FTS-135629", "name": "Multitone Electronics plc" }, { "id": "GB-FTS-135630", "name": "Netcall Technology Limited" }, { "id": "GB-FTS-135631", "name": "Softcat plc" }, { "id": "GB-FTS-135632", "name": "Stanley Security Solutions Ltd" }, { "id": "GB-FTS-135633", "name": "Visionable Ltd" }, { "id": "GB-FTS-135634", "name": "ZIVVER B.V." }, { "id": "GB-FTS-135635", "name": "Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd" }, { "id": "GB-FTS-135636", "name": "Softcat plc" } ] } ], "parties": [ { "id": "GB-FTS-15223", "name": "NHS Commercial Solutions", "identifier": { "legalName": "NHS Commercial Solutions" }, "address": { "streetAddress": "The Atrium, Curtis Road.", "locality": "Dorking", "region": "UK", "postalCode": "RH4 1XA", "countryName": "United Kingdom" }, "contactPoint": { "name": "Tara McNamara", "telephone": "+44 1306646816", "email": "tara.mcnamara@nhs.net" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "url": "http://www.commercialsolutions-sec.nhs.uk", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } }, { "id": "GB-FTS-15224", "name": "BTS Holdings Ltd", "identifier": { "legalName": "BTS Holdings Ltd" }, "address": { "streetAddress": "69-73 Manor Road", "locality": "Wallington", "region": "UK", "postalCode": "SM6 0DD", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15225", "name": "Barrier Networks Ltd", "identifier": { "legalName": "Barrier Networks Ltd" }, "address": { "streetAddress": "272 Bath Street", "locality": "Glasgow", "region": "UK", "postalCode": "G2 4JR", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15226", "name": "Exponential-e Limited", "identifier": { "legalName": "Exponential-e Limited" }, "address": { "streetAddress": "100 Leman St", "locality": "London", "region": "UK", "postalCode": "E1 8EU", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-13970", "name": "Barrier Networks", "identifier": { "legalName": "Barrier Networks" }, "address": { "streetAddress": "272 Bath Street", "locality": "Glasgow", "region": "UK", "postalCode": "G2 4JR", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15227", "name": "ICNH Ltd trading as DrDoctor", "identifier": { "legalName": "ICNH Ltd trading as DrDoctor" }, "address": { "streetAddress": "123a Maidenhead Road", "locality": "Windsor", "region": "UK", "postalCode": "SL4 5EY", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15228", "name": "Healthcare Communications UK Ltd", "identifier": { "legalName": "Healthcare Communications UK Ltd" }, "address": { "streetAddress": "Stewart House, Royal Court, Brook Street", "locality": "Macclesfield", "region": "UK", "postalCode": "SK11 7AE", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15229", "name": "Insight Direct (UK) Ltd", "identifier": { "legalName": "Insight Direct (UK) Ltd" }, "address": { "streetAddress": "The Technology Building, Insight Campus Terry Street", "locality": "Sheffield", "region": "UK", "postalCode": "S9 2BU", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15230", "name": "Netcall Technology Limited", "identifier": { "legalName": "Netcall Technology Limited" }, "address": { "streetAddress": "Suite 203, Bedford Heights, Brickhill Drive", "locality": "Bedford", "region": "UK", "postalCode": "MK41 7PH", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15231", "name": "BTS Holdings plc", "identifier": { "legalName": "BTS Holdings plc", "id": "69-73 Manor Road" }, "address": { "locality": "Wallington", "region": "UK", "postalCode": "SM6 0DD", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15232", "name": "Hill-Rom Ltd", "identifier": { "legalName": "Hill-Rom Ltd" }, "address": { "streetAddress": "Clinitron House Excelsior Road", "locality": "Ashby de la Zouch", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15233", "name": "Multitone Electronics PLC", "identifier": { "legalName": "Multitone Electronics PLC" }, "address": { "streetAddress": "Shortwood Copse Lane Kempshott", "locality": "Basingstoke", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15234", "name": "Stanley Security Solutions Ltd", "identifier": { "legalName": "Stanley Security Solutions Ltd" }, "address": { "streetAddress": "Stanley House, Bramble Road", "locality": "Swindon", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15235", "name": "ZIVVER B.V.", "identifier": { "legalName": "ZIVVER B.V." }, "address": { "streetAddress": "Koningin Wilhelminaplein 30", "locality": "Amsterdam", "region": "NL", "postalCode": "1062KR", "countryName": "Netherlands" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15236", "name": "Softcat plc", "identifier": { "legalName": "Softcat plc" }, "address": { "streetAddress": "Fieldhouse Lane, Marlow", "locality": "Buckinghamshire", "region": "UK", "postalCode": "SL7 1LW", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15237", "name": "Hospital Services Limited", "identifier": { "legalName": "Hospital Services Limited" }, "address": { "streetAddress": "2 Wild Flower Way Adelaide Industrial Estate", "locality": "Belfast", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15238", "name": "Hospital Services Limited", "identifier": { "legalName": "Hospital Services Limited" }, "address": { "streetAddress": "2 Wild Flower Way Adelaide Industrial Estate", "locality": "Belfast", "region": "UK", "postalCode": "BT12 6TA", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15239", "name": "Intouch with Health Ltd", "identifier": { "legalName": "Intouch with Health Ltd" }, "address": { "streetAddress": "Unit 3, Querns Business Centre, Whitworth Road", "locality": "Cirencester", "region": "UK", "postalCode": "GL71RT", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15240", "name": "Netcall Technology Limited", "identifier": { "legalName": "Netcall Technology Limited" }, "address": { "streetAddress": "Suite 203, Bedford Heights, Brickhill Drive,", "locality": "Bedford", "region": "UK", "postalCode": "MK41 7PH", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15241", "name": "Insight Direct (UK) Ltd", "identifier": { "legalName": "Insight Direct (UK) Ltd", "id": "The Technology Building, Insight Campus Terry Street" }, "address": { "locality": "Sheffield", "region": "UK", "postalCode": "S9 2BU", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15242", "name": "Visionable Ltd", "identifier": { "legalName": "Visionable Ltd" }, "address": { "streetAddress": "3 Dean Trench Street", "locality": "London", "region": "UK", "postalCode": "SW1P 3HB", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15243", "name": "BTS Holdings Ltd", "identifier": { "legalName": "BTS Holdings Ltd" }, "address": { "locality": "Wallington", "region": "UK", "postalCode": "SM6 0DD", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15244", "name": "Exponential-e Limited", "identifier": { "legalName": "Exponential-e Limited" }, "address": { "streetAddress": "100 Leman St", "locality": "London", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15245", "name": "Hospital Services Limited", "identifier": { "legalName": "Hospital Services Limited", "id": "2 Wild Flower Way Adelaide Industrial Estate" }, "address": { "locality": "Belfast", "region": "UK", "postalCode": "BT12 6TA", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-15246", "name": "Insight Direct (UK) Ltd", "identifier": { "legalName": "Insight Direct (UK) Ltd" }, "address": { "streetAddress": "The Technology Building, Insight Campus Terry Street", "locality": "Sheffield", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-15247", "name": "Surrey and Borders Partnership NHS Trust, on behalf of NHS Commercial Solutions", "identifier": { "legalName": "Surrey and Borders Partnership NHS Trust, on behalf of NHS Commercial Solutions" }, "address": { "streetAddress": "18 Mole Business Park", "locality": "Leatherhead", "postalCode": "KT22 7AD", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-31345", "name": "NHS Commercial Solutions", "identifier": { "legalName": "NHS Commercial Solutions" }, "address": { "streetAddress": "The Atrium. Curtis Road.", "locality": "Dorking", "region": "UK", "countryName": "United Kingdom" }, "contactPoint": { "telephone": "+44 1306646822", "email": "monjur.elahi@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://www.commercialsolutions-sec.nhs.uk/" } }, { "id": "GB-FTS-135620", "name": "Barrier Networks", "identifier": { "legalName": "Barrier Networks", "id": "SC305542" }, "address": { "streetAddress": "272 Bath Street", "locality": "Glasgow", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135621", "name": "BTS Holdings plc", "identifier": { "legalName": "BTS Holdings plc", "id": "1517630" }, "address": { "streetAddress": "69-73 Manor Road", "locality": "Wallington, Surrey", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135622", "name": "ICNH Ltd trading as DrDoctor", "identifier": { "legalName": "ICNH Ltd trading as DrDoctor", "id": "08149394" }, "address": { "streetAddress": "123a Maidenhead Road", "locality": "Windsor, Barkshire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135623", "name": "Exponential-e Limited", "identifier": { "legalName": "Exponential-e Limited", "id": "4499567" }, "address": { "streetAddress": "100 Leman St", "locality": "London", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-135624", "name": "Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd", "identifier": { "legalName": "Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd", "id": "04084131" }, "address": { "streetAddress": "Stewart House, Royal Court, Brook Street", "locality": "Macclesfield Cheshire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-135625", "name": "Hill-Rom Ltd T/A Hillrom", "identifier": { "legalName": "Hill-Rom Ltd T/A Hillrom", "id": "2250372" }, "address": { "streetAddress": "Clinitron House, Excelsior Road", "locality": "Leicestershire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-135626", "name": "Hospital Services Limited", "identifier": { "legalName": "Hospital Services Limited", "id": "NI005155" }, "address": { "streetAddress": "2 Wild Flower Way, Adelaide Industrial Estate", "locality": "Belfast", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135627", "name": "Insight Direct (UK) Ltd", "identifier": { "legalName": "Insight Direct (UK) Ltd", "id": "2579852" }, "address": { "streetAddress": "5th Floor, Metro Building, Trafford Road, Salford Quays", "locality": "Manchester", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-135628", "name": "Intouch with Health Ltd", "identifier": { "legalName": "Intouch with Health Ltd", "id": "3758749" }, "address": { "streetAddress": "Unit 3, Querns Business Centre, Whitworth Road", "locality": "Gloucestershire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135629", "name": "Multitone Electronics plc", "identifier": { "legalName": "Multitone Electronics plc", "id": "256314" }, "address": { "streetAddress": "Shortwood Copse Lane, Kempshott", "locality": "Hampshire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135630", "name": "Netcall Technology Limited", "identifier": { "legalName": "Netcall Technology Limited", "id": "02831215" }, "address": { "streetAddress": "1st Floor, Building 2 Peoplebuilding Estate, Maylands Avenue", "locality": "Hemel Hempstead, Hertfordshire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135631", "name": "Softcat plc", "identifier": { "legalName": "Softcat plc", "id": "02174990" }, "address": { "streetAddress": "Fieldhouse Lane", "locality": "Marlow Bucks", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-135632", "name": "Stanley Security Solutions Ltd", "identifier": { "legalName": "Stanley Security Solutions Ltd", "id": "181585" }, "address": { "streetAddress": "Stanley House, Bramble Road", "locality": "Swindon, Wiltshire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-135633", "name": "Visionable Ltd", "identifier": { "legalName": "Visionable Ltd", "id": "09787096" }, "address": { "streetAddress": "3 Dean Trench Street", "locality": "London", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135634", "name": "ZIVVER B.V.", "identifier": { "legalName": "ZIVVER B.V.", "id": "11931745" }, "address": { "streetAddress": "Hanrathsingel 20", "locality": "Laren, Noord-Holland", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-135635", "name": "Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd", "identifier": { "legalName": "Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd", "id": "04084131" }, "address": { "streetAddress": "Stewart House, Royal Court, Brook Street", "locality": "Macclesfield, Cheshire", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-135636", "name": "Softcat plc", "identifier": { "legalName": "Softcat plc", "id": "02174990" }, "address": { "streetAddress": "Fieldhouse Lane", "locality": "Marlow, Bucks", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-35018", "name": "Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions", "identifier": { "legalName": "Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions" }, "address": { "locality": "Leatherhead", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-31345", "name": "NHS Commercial Solutions" }, "contracts": [ { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1", "awardID": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-1", "title": "Patient Messaging Services", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-02-25T00:00:00Z" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2", "awardID": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-2", "title": "Medical Messaging Application (Pager Replacement)", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-01-25T00:00:00Z" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3", "awardID": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-3327-3", "title": "Kiosk Display (Digital Signage)", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-02-25T00:00:00Z" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4", "awardID": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-4", "title": "Patient Check-In Management System", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-02-25T00:00:00Z" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5", "awardID": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-5", "title": "Apps Development Services", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-02-25T00:00:00Z" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6", "awardID": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-6", "title": "Video Conferencing System", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-02-25T00:00:00Z" }, { "id": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7", "awardID": "009775-2021-OJEU: 2020/S 145-358199 REF: 4909-332-7", "title": "Bespoke Services", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-02-25T00:00:00Z" }, { "id": "001967-2025-4909-3327-1", "awardID": "001967-2025-4909-3327-1", "title": "Framework Agreement for Patient & Healthcare Communications & Related IT Services", "status": "active", "value": { "amount": 705000000, "currency": "GBP" }, "dateSigned": "2021-02-25T00:00:00Z", "period": { "startDate": "2021-02-25T00:00:00Z", "endDate": "2025-08-25T23:59:59+01:00" }, "periodRationale": "The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to start from end of Feb 25.", "items": [ { "id": "1", "title": "This is an existing Framework Agreement enabling access to a range of pre-tendered professional services to deliver Patient and Healthcare Communications Services.", "classification": { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, "additionalClassifications": [ { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" }, { "scheme": "CPV", "id": "48515000", "description": "Video conferencing software package" }, { "scheme": "CPV", "id": "64200000", "description": "Telecommunications services" }, { "scheme": "CPV", "id": "64210000", "description": "Telephone and data transmission services" }, { "scheme": "CPV", "id": "64216120", "description": "Electronic mail services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" } ], "deliveryAddresses": [ { "region": "UK" } ], "relatedLot": "1" } ], "amendments": [ { "id": "1", "description": "The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to be starting from end of February 2025.", "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to be starting from end of February 2025." } ] } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "value": 5 }, { "id": "2", "measure": "bids", "value": 9 }, { "id": "3", "measure": "bids", "value": 3 }, { "id": "4", "measure": "bids", "value": 5 }, { "id": "5", "measure": "bids", "value": 5 }, { "id": "6", "measure": "bids", "value": 5 }, { "id": "7", "measure": "bids", "value": 6 } ] }, "links": [ { "rel": "prev", "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:358199-2020:TEXT:EN:HTML" } ], "language": "en", "description": "This is an existing Framework Agreement enabling access to a range of pre-tendered professional services to deliver Patient and Healthcare Communications Services. The scope of services is as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In Management System Lot 5: Patient-Friendly App Development Lot 7: Video Conferencing System Lot 10: Bespoke Services The current Framework Agreement expiry date is 25 February 2025. The Framework Agreement is proposed to be extended for a 6 (six) months period which was originally scheduled to be re-tendered in October 2024 under Procurement Act 2023. Due to the delay in Procurement Act 2023 coming into effect, the Authority intends extend this Framework Agreement for a further period of 6 months. Re-tender is planned to be starting from end of February 2025." }