{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02c324-2022-04-06T17:07:18+01:00",
    "date": "2022-04-06T17:07:18+01:00",
    "ocid": "ocds-h6vhtk-02c324",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02c324",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "IT Managed Services Contract",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "Contract for the provision of managed IT services to encompass: 1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.",
        "lots": [
            {
                "id": "1",
                "description": "1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "A 4 year contract with the option to extend for a further 4 years in annual increments."
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "The 5 highest scoring SQ responses will be invited to tender for the requirements. See procurement documentation for further information, including scoring and selection criteria."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Qualification",
                            "type": "quality",
                            "description": "0"
                        },
                        {
                            "name": "Technical",
                            "type": "quality",
                            "description": "59.5"
                        },
                        {
                            "name": "Resource Augmentation",
                            "type": "quality",
                            "description": "3.5"
                        },
                        {
                            "name": "CSR",
                            "type": "quality",
                            "description": "7"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "options": {
                    "description": "4 x 1 year extension options (total 4 years)"
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72200000",
                        "description": "Software programming and consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72400000",
                        "description": "Internet services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72500000",
                        "description": "Computer-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72600000",
                        "description": "Computer support and consultancy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UKI"
                    }
                ],
                "relatedLot": "1",
                "deliveryLocation": {
                    "description": "London"
                }
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://procurement.financial-ombudsman.org.uk/web/login.html",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "As stated within the draft Terms and Conditions as issued with the tender documents.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive procedure with negotiation",
        "secondStage": {
            "successiveReduction": true,
            "noNegotiationNecessary": true,
            "invitationDate": "2021-08-23T00:00:00+01:00"
        },
        "tenderPeriod": {
            "endDate": "2021-08-02T17:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 360
            }
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-21382",
            "name": "Financial Ombudsman Service",
            "identifier": {
                "legalName": "Financial Ombudsman Service"
            },
            "address": {
                "streetAddress": "Exchange Tower, Harbour Exchange Square,",
                "locality": "London",
                "region": "UKI",
                "postalCode": "E14 9SR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2032229656",
                "email": "procurement.enquiries@financial-ombudsman.org.uk",
                "url": "https://procurement.financial-ombudsman.org.uk/web/login.html"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.financial-ombudsman.org.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "04",
                        "description": "Economic affairs"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-21383",
            "name": "Financial Ombudsman Service",
            "identifier": {
                "legalName": "Financial Ombudsman Service"
            },
            "address": {
                "locality": "London",
                "postalCode": "E14 9GE",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-49193",
            "name": "Tata Consultancy Services Limited",
            "identifier": {
                "legalName": "Tata Consultancy Services Limited",
                "id": "007627"
            },
            "address": {
                "streetAddress": "18 Grosvenor Place",
                "locality": "London",
                "region": "UKI",
                "postalCode": "SW1X 7HS",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.tcs.com",
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-21888",
            "name": "Financial Ombudsman Service",
            "identifier": {
                "legalName": "Financial Ombudsman Service"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-21382",
        "name": "Financial Ombudsman Service"
    },
    "language": "en",
    "awards": [
        {
            "id": "009315-2022-ctt_2348-1",
            "relatedLots": [
                "1"
            ],
            "title": "It Managed Services",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-49193",
                    "name": "Tata Consultancy Services Limited"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "009315-2022-ctt_2348-1",
            "awardID": "009315-2022-ctt_2348-1",
            "title": "It Managed Services",
            "status": "active",
            "value": {
                "amount": 16336546.67,
                "currency": "GBP"
            },
            "dateSigned": "2022-03-30T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            }
        ]
    }
}