{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-02deab-2021-09-08T18:01:16+01:00", "date": "2021-09-08T18:01:16+01:00", "ocid": "ocds-h6vhtk-02deab", "initiationType": "tender", "tender": { "id": "DN483440", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "CCP002 - Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift Programme", "status": "complete", "classification": { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, "mainProcurementCategory": "goods", "description": "Lot 1 - Customer Relationship Management (CRM) system which can support and manage end-to-end interactions with the Council; Lot 2 - Complaints, Compliments and Comments system which can provide a \"single source of truth\" for complaints; Lot 3 - Corporate Room and Events Booking system which can be used for booking Council-organised activities and facilities including property assets which currently have low occupancy rates, and introduces a payment at source function (where required) to integrate with the Council's payment system. The Council is also offering providers the opportunity to submit (optional) variant bids based on a single combined Lot for all three systems. Contracts will be based on an initial 4 year period, with options to extend up to maximum of 6 additional years.", "lots": [ { "id": "1", "title": "Lot 1 - Customer Relationship Management (CRM) system", "description": "Lot 1 - Customer Relationship Management (CRM) system", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Supplier Information Security", "type": "quality", "description": "5" }, { "type": "price", "description": "35" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "2", "title": "Lot 2 - Complaints, Compliments and Comments system", "description": "Lot 2 - Complaints, Compliments and Comments system", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Supplier Information Security", "type": "quality", "description": "5" }, { "type": "price", "description": "35" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "3", "title": "Lot 3 - Corporate Room and Events Booking system", "description": "Lot 3 - Corporate Room and Events Booking system", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Supplier Information Security", "type": "quality", "description": "5" }, { "type": "price", "description": "35" } ] }, "hasOptions": false, "status": "cancelled" }, { "id": "4", "title": "Lot 4 (Variant) Provision of Customer Relationship Management (CRM) system, Complaints, Compliments and Comments system and Corporate Room and Events Booking system.", "description": "Lot 4 (Variant) Provision of Customer Relationship Management (CRM) system, Complaints, Compliments and Comments system and Corporate Room and Events Booking system.", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Supplier Information Security", "type": "quality", "description": "5" }, { "type": "price", "description": "35" } ] }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UKF1" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UKF1" } ], "relatedLot": "2" }, { "id": "3", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UKF1" } ], "relatedLot": "3" }, { "id": "4", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UKF1" } ], "relatedLot": "4" } ], "procurementMethod": "selective", "procurementMethodDetails": "Competitive dialogue", "coveredBy": [ "GPA" ], "reviewDetails": "Precise information on deadline(s) for review procedures: Derbyshire County Council will incorporate a minimum 10 calendar days (or 15 if non-electronic or fax methods used) standstill period at the point information on the award of the contract is communicated to the relevant economic operators. Debriefing by the Council shall be in accordance with the Public Contracts Regulation 2015 (as amended) (the Regulations). Such information should be requested from the addressee in Section 1.1. If an appeal regarding the award of the contract has not been successfully resolved the Regulations provide for the aggrieved parties who are of the opinion that they have been harmed or are at risk of harm by a breach of the Regulations, to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought as soon as possible." }, "awards": [ { "id": "022332-2021-1-1", "relatedLots": [ "4" ], "title": "Lot 4 (Variant) Provision of Customer Relationship Management (CRM) system, Complaints, Compliments and Comments system and Corporate Room and Events Booking system.", "status": "active", "suppliers": [ { "id": "GB-FTS-27880", "name": "Granicus Firmstep Limited" } ] } ], "parties": [ { "id": "GB-FTS-127", "name": "Derbyshire County Council", "identifier": { "legalName": "Derbyshire County Council" }, "address": { "streetAddress": "Chatsworth Hall", "locality": "Matlock", "region": "UKF1", "postalCode": "DE4 3FW", "countryName": "United Kingdom" }, "contactPoint": { "name": "Miss Carolyne Knott", "telephone": "+44 1629536874", "email": "carolyne.knott@derbyshire.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.derbyshire.gov.uk/", "buyerProfile": "http://www.derbyshire.gov.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "id": "GB-FTS-27880", "name": "Granicus Firmstep Limited", "identifier": { "legalName": "Granicus Firmstep Limited" }, "address": { "locality": "London", "region": "UKF1", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-10788", "name": "Derbyshire County Council", "identifier": { "legalName": "Derbyshire County Council" }, "address": { "locality": "Matlock", "postalCode": "DE4 3AG", "countryName": "United Kingdom" }, "contactPoint": { "email": "procurement@derbyshire.gov.uk" }, "roles": [ "reviewBody", "mediationBody" ] } ], "buyer": { "id": "GB-FTS-127", "name": "Derbyshire County Council" }, "contracts": [ { "id": "022332-2021-1-1", "awardID": "022332-2021-1-1", "title": "Lot 4 (Variant) Provision of Customer Relationship Management (CRM) system, Complaints, Compliments and Comments system and Corporate Room and Events Booking system.", "status": "active", "value": { "amount": 1909030, "currency": "GBP" }, "dateSigned": "2021-03-11T00:00:00Z" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "4", "value": 7 }, { "id": "2", "measure": "smeBids", "relatedLot": "4", "value": 7 }, { "id": "3", "measure": "foreignBidsFromEU", "relatedLot": "4", "value": 0 }, { "id": "4", "measure": "foreignBidsFromNonEU", "relatedLot": "4", "value": 0 }, { "id": "5", "measure": "electronicBids", "relatedLot": "4", "value": 7 } ] }, "links": [ { "rel": "prev", "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:293529-2020:TEXT:EN:HTML" } ], "language": "en" }