{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-02f4c7-2022-01-13T12:21:49Z", "date": "2022-01-13T12:21:49Z", "ocid": "ocds-h6vhtk-02f4c7", "initiationType": "tender", "tender": { "id": "Proc1731", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Confirmit Horizons Software as a Service (SAAS)", "status": "complete", "classification": { "scheme": "CPV", "id": "72260000", "description": "Software-related services" }, "mainProcurementCategory": "services", "description": "HESA has entered into a 3 + 2 year contract with Confirmit Ltd (\"Confirmit\"), for Confirmit to provide Horizons software a unique software as a service required by HESA for the purposes of undertaking surveys. Confirmit's Horizons software is both an online web survey and a Computer assisted telephone interview (CATI) platform. Included within the contract will be the provision of professional services including integration and setup.", "lots": [ { "id": "1", "description": "Confirmit's Horizons Software is unique Software as a Service as it is both an online web survey and a CATI platform that has proven ability to process and manage large numbers of survey respondents. The use by HESA of an integrated CATI and web interface is vitally important to HESA and is critical to the success of the surveys to be undertaken by HESA because it will enable HESA to seamlessly move completion of surveys between a CATI and a web interface and no other platform known to HESA provides this seamless service. It also enables HESA to optimise call centre services by supporting integration with call diallers, providing progressive and predictive dialling patterns. It also provides HESA with real-time agent supervision. Confirmit's Horizons Software is also unique in that it meets HESA's specific requirements to be able to define, sequence, support, manage and oversee the sending of very large volumes of emails and SMS messages and the making of telephone calls. Confirmit's Horizons Software is ISO27001 certified and complies with HESA's data protection and information security requirements.", "awardCriteria": { "criteria": [ { "type": "price" } ] }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "relatedLot": "1" } ], "procurementMethod": "limited", "procurementMethodDetails": "Award procedure without prior publication of a call for competition", "coveredBy": [ "GPA" ], "reviewDetails": "The Higher education statistics agency limited will incorporate a standstill period at the point information on the award of the contract is communicated to suppliers by means of this VEAT notice. The standstill period, which will be for 10 calendar days, provides time for suppliers to challenge the award decision before the contract is entered into. The Public Contracts Regulations 2015 article 91 provides for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).", "procurementMethodRationaleClassifications": [ { "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL", "id": "D_OUTSIDE_SCOPE", "description": "The procurement falls outside the scope of application of the directive" } ], "procurementMethodRationale": "Confirmit's Horizons software is a unique Software as a service which is only available in the UK from Confirmit. Confirmit are uniquely placed to fulfil the requirement of the procurement with their Horizons software which is the only product found to meet HESA's specific requirements." }, "awards": [ { "id": "027994-2021-1", "relatedLots": [ "1" ], "title": "Confirmit Horizons Software as a Service (SAAS)", "status": "active", "suppliers": [ { "id": "GB-FTS-33929", "name": "Confirmit Ltd" } ] }, { "id": "001012-2022-1-1", "relatedLots": [ "1" ], "title": "Confirmit Horizons Software as a Service (SAAS)", "status": "active", "suppliers": [ { "id": "GB-FTS-33929", "name": "Confirmit Ltd" } ] } ], "parties": [ { "id": "GB-FTS-33928", "name": "Higher Education Statistics Agency Limited (HESA)", "identifier": { "legalName": "Higher Education Statistics Agency Limited (HESA)" }, "address": { "streetAddress": "95 Promenade", "locality": "Cheltenham", "region": "UKK13", "postalCode": "GL50 1HZ", "countryName": "United Kingdom" }, "contactPoint": { "name": "Matthew Ashman", "email": "matthew.ashman@hesa.ac.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.hesa.ac.uk", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "09", "description": "Education" } ], "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/87175" } }, { "id": "GB-FTS-33929", "name": "Confirmit Ltd", "identifier": { "legalName": "Confirmit Ltd" }, "address": { "streetAddress": "Blue Fine Building, 110 Southwalk Street", "locality": "London", "region": "UK", "postalCode": "SE1 0SU", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-33930", "name": "Higher Education Statistics Agency Limited", "identifier": { "legalName": "Higher Education Statistics Agency Limited" }, "address": { "locality": "Cheltenham", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-33928", "name": "Higher Education Statistics Agency Limited (HESA)" }, "contracts": [ { "id": "027994-2021-1", "awardID": "027994-2021-1", "title": "Confirmit Horizons Software as a Service (SAAS)", "status": "active", "value": { "amount": 835283, "currency": "GBP" }, "dateSigned": "2021-10-26T00:00:00+01:00" }, { "id": "001012-2022-1-1", "awardID": "001012-2022-1-1", "title": "Confirmit Horizons Software as a Service (SAAS)", "status": "active", "value": { "amount": 835283, "currency": "GBP" }, "dateSigned": "2021-11-22T00:00:00Z" } ], "language": "en", "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 1 } ] } }