{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02fd47-2021-12-03T22:45:10Z",
    "date": "2021-12-03T22:45:10Z",
    "ocid": "ocds-h6vhtk-02fd47",
    "description": "The contract value includes any associated services that may be required to upgrade the call centre solution within the 24-month extension.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02fd47",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Call Centre Solution Contract Extension",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "64200000",
            "description": "Telecommunications services"
        },
        "mainProcurementCategory": "services",
        "description": "Unified IP Telephony Maintenance and Support.",
        "lots": [
            {
                "id": "1",
                "description": "The PPF call centre solution is integrated with our existing infrastructure, therefore, to enable continuity of service we require the continuation of this solution. The PPF is currently undertaking a significant level of change within our IT infrastructure, and therefore changing this part of our IT infrastructure is not feasible given the significant planned change over the next two years. A project is currently underway to enable the PPF to procure a fully future-proofed call centre solution and we will be going out to market in due course. Additional information: Quality and price evaluation was not applicable to this procurement.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Not applicable",
                            "type": "quality",
                            "description": "Not applicable"
                        },
                        {
                            "type": "price",
                            "description": "100"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKI62"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_TECHNICAL",
                "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
            }
        ],
        "procurementMethodRationale": "Absence of competition for technical reasons. The PPF call centre solution is integrated with our existing infrastructure, therefore, to enable continuity of service we require the continuation of this solution. The PPF is currently undertaking a significant level of change within our IT infrastructure, and therefore changing this part of our IT infrastructure is not feasible given the significant planned change over the next two years. A project is currently underway to enable the PPF to procure a fully future-proofed call centre solution and we will be going out to market in due course."
    },
    "awards": [
        {
            "id": "030160-2021-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-36805",
                    "name": "Aspect Software UK Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-8833",
            "name": "Pension Protection Fund",
            "identifier": {
                "legalName": "Pension Protection Fund"
            },
            "address": {
                "streetAddress": "Renaissance, 12 Dingwall Road",
                "locality": "Croydon",
                "region": "UKI62",
                "postalCode": "CR0 2NA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 8456002541",
                "email": "CommercialServices@ppf.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.ppf.co.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "04",
                        "description": "Economic affairs"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-36805",
            "name": "Aspect Software UK Limited",
            "identifier": {
                "legalName": "Aspect Software UK Limited"
            },
            "address": {
                "streetAddress": "Record Store Building, 15 Pressing Lane",
                "locality": "Hayes",
                "region": "UKI74",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-12304",
            "name": "The Board of the Pension Protection Fund",
            "identifier": {
                "legalName": "The Board of the Pension Protection Fund"
            },
            "address": {
                "streetAddress": "Renaissance, 12 Dingwall Road",
                "locality": "Croydon",
                "postalCode": "CR0 2NA",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-8833",
        "name": "Pension Protection Fund"
    },
    "contracts": [
        {
            "id": "030160-2021-1",
            "awardID": "030160-2021-1",
            "status": "active",
            "value": {
                "amount": 200000,
                "currency": "GBP"
            },
            "dateSigned": "2021-08-24T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}