{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0316c6-2022-07-27T12:12:01+01:00",
    "date": "2022-07-27T12:12:01+01:00",
    "ocid": "ocds-h6vhtk-0316c6",
    "description": "The Contracting Authority reserves the right to cancel the procurement and not to proceed with the contract award at any stage of the procurement process. The Contracting Authority also reserves the right not to award the contract. Neither the Contracting Authority nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the contract.",
    "initiationType": "tender",
    "tender": {
        "id": "ECH1090",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Longhurst Out of Hours Call Centre",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "mainProcurementCategory": "services",
        "description": "Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contract with the successful Service Provider for a period of 5 years, with an initial term of three years and 2 further one year extensions. The estimated value of the contract is c PS130k pa ex VAT.",
        "value": {
            "amount": 650000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Longhurst is one of the largest housing groups in the Midlands and East of England, they own and manage over 23,500 homes and deliver a wide range of care and support services. Longhurst operate in 50 local authority areas, with over 1,200 colleagues, 10 office bases and over 80 care and support locations Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contract with the successful Service Provider for a period of 5 years, with an initial term of three years and 2 further one year extensions. The estimated value of the contract is c PS130k pa ex VAT. Longhurst is following an Open procurement process in accordance with the Public Contract Regulations 2015. Full details of the requirements and instructions are included in the procurement and Tender documents.",
                "value": {
                    "amount": 650000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "name": "Cost",
                            "type": "cost",
                            "description": "40"
                        }
                    ]
                }
            }
        ],
        "items": [
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                "additionalClassifications": [
                    {
                        "scheme": "CPV",
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                        "description": "Telephone-answering services"
                    },
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                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKF"
                    },
                    {
                        "region": "UKF"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=42593&B=ECHELON",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As detailed in the procurement and Tender documents",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "As detailed in the procurement and Tender documents"
        },
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2022-03-16T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2022-03-16T12:00:00Z"
        },
        "bidOpening": {
            "date": "2022-03-16T12:00:00Z"
        },
        "hasRecurrence": false,
        "reviewDetails": "The Contracting Authority will observe a 10 day stand still period following the award of the contract and conduct itself in respect of any appeals in accordance with the Public Contract Regulations 2015 (as amended)"
    },
    "parties": [
        {
            "id": "GB-FTS-44057",
            "name": "Longhurst Group",
            "identifier": {
                "legalName": "Longhurst Group",
                "id": "5345282"
            },
            "address": {
                "streetAddress": "Leverett House, Gilbert Drive,",
                "locality": "Boston",
                "region": "UKF",
                "postalCode": "PE21 7TQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Sharon Hunt",
                "telephone": "+44 1707339800",
                "email": "sharon@echelonconsultancy.co.uk",
                "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=42593&B=ECHELON"
            },
            "roles": [
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            ],
            "details": {
                "url": "https://www.longhurst-group.org.uk",
                "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/45191",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-726",
            "name": "High Court of England and Wales",
            "identifier": {
                "legalName": "High Court of England and Wales"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody",
                "mediationBody"
            ]
        },
        {
            "id": "GB-FTS-137",
            "name": "Cabinet Office",
            "identifier": {
                "legalName": "Cabinet Office"
            },
            "address": {
                "streetAddress": "70 Whitehall",
                "locality": "London",
                "postalCode": "SW1A 2AS",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewContactPoint"
            ]
        },
        {
            "id": "GB-FTS-59967",
            "name": "Appello careline Ltd",
            "identifier": {
                "legalName": "Appello careline Ltd",
                "id": "3229746"
            },
            "address": {
                "streetAddress": "Oregon House 19 queensway",
                "locality": "New Milton",
                "region": "UK",
                "postalCode": "BH25 5NN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1425626300",
                "email": "victoria.bannister@appello.co.uk"
            },
            "roles": [
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            "details": {
                "scale": "large"
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    ],
    "buyer": {
        "id": "GB-FTS-44057",
        "name": "Longhurst Group"
    },
    "language": "en",
    "awards": [
        {
            "id": "020453-2022-1-1",
            "relatedLots": [
                "1"
            ],
            "title": "Longhurst Out of Hours Call Centre",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-59967",
                    "name": "Appello careline Ltd"
                }
            ]
        }
    ],
    "contracts": [
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            "id": "020453-2022-1-1",
            "awardID": "020453-2022-1-1",
            "title": "Longhurst Out of Hours Call Centre",
            "status": "active",
            "dateSigned": "2022-05-30T00:00:00+01:00"
        }
    ],
    "bids": {
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                "measure": "bids",
                "relatedLot": "1",
                "value": 9
            },
            {
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                "measure": "electronicBids",
                "relatedLot": "1",
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            },
            {
                "id": "1",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 36000,
                "currency": "GBP"
            },
            {
                "id": "2",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 131000,
                "currency": "GBP"
            }
        ]
    }
}