{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0332ed-2023-02-28T11:57:45Z",
    "date": "2023-02-28T11:57:45Z",
    "ocid": "ocds-h6vhtk-0332ed",
    "initiationType": "tender",
    "tender": {
        "id": "DN607240",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "TC1024 Reissued Neighbourhood Services - Case Management System",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "mainProcurementCategory": "goods",
        "description": "Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability for the solution to have flexibility for the 20% capacity growth within the pricing structure. The following teams are in scope of this project: * Community Safety - ASBAT * Compliance & Enforcement, which includes: o Trading Standards o Environmental Protection Team o Food, Health & Safety and Airport Team o Licensing & Out of Hours Teams o Environmental Crimes Team o Neighbourhood Compliance Teams o Housing Compliance Team o Compliance Support Team * Licensing - Premises, Taxi and Taxi Compliance Manchester City Council (MCC) wish to procure a case management system to replace the current case management system. The new case management system should allow the following business capabilities: * Case Management * CRM and collaboration * Document Management and Reporting * Mobile Technology * Resource Management * System Integration * Programme Management",
        "value": {
            "amount": 1741000,
            "currency": "GBP"
        },
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                "description": "Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability for the solution to have flexibility for the 20% capacity growth within the pricing structure. The following teams are in scope of this project: * Community Safety - ASBAT * Compliance & Enforcement, which includes: o Trading Standards o Environmental Protection Team o Food, Health & Safety and Airport Team o Licensing & Out of Hours Teams o Environmental Crimes Team o Neighbourhood Compliance Teams o Housing Compliance Team o Compliance Support Team * Licensing - Premises, Taxi and Taxi Compliance Manchester City Council (MCC) wish to procure a case management system to replace the current case management system. The new case management system should allow the following business capabilities: * Case Management * CRM and collaboration * Document Management and Reporting * Mobile Technology * Resource Management * System Integration * Programme Management",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality40%/Social Value20%/Carbon Neutral and Environment10%",
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                            "description": "70"
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                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The term of the Contract will be for an initial 5 years post implementation, with the option to extend for up to 4 years in total as stated below: Extension up to 2 years + up to 2 Years. Should a full 2 years not be taken on either of the extensions the option to extend further up to the full 4 years may be taken."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
                "status": "cancelled"
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        ],
        "items": [
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                "deliveryAddresses": [
                    {
                        "region": "UKD3"
                    },
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                ],
                "relatedLot": "1"
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        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.the-chest.org.uk",
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive procedure with negotiation",
        "secondStage": {
            "noNegotiationNecessary": true
        },
        "coveredBy": [
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        ],
        "tenderPeriod": {
            "endDate": "2022-06-06T11:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
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        },
        "hasRecurrence": true
    },
    "parties": [
        {
            "id": "GB-FTS-51763",
            "name": "Manchester City Council",
            "identifier": {
                "legalName": "Manchester City Council"
            },
            "address": {
                "streetAddress": "Level 5, Town Hall Extention",
                "locality": "Manchester",
                "region": "UKD3",
                "postalCode": "M60 2LA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Ms Max Woods",
                "telephone": "+44 1612347878",
                "email": "maxime.woods@manchester.gov.uk",
                "url": "http://www.the-chest.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.manchester.gov.uk",
                "buyerProfile": "http://www.manchester.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
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                        "description": "General public services"
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                ]
            }
        },
        {
            "id": "GB-FTS-4026",
            "name": "Manchester City Council",
            "identifier": {
                "legalName": "Manchester City Council"
            },
            "address": {
                "streetAddress": "Town Hall Extension",
                "locality": "Manchester",
                "postalCode": "M60 2LA",
                "countryName": "United Kingdom"
            },
            "roles": [
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        },
        {
            "id": "GB-FTS-7018",
            "name": "Manchester City Council",
            "identifier": {
                "legalName": "Manchester City Council"
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            "address": {
                "streetAddress": "Room 407, Town Hall",
                "locality": "Manchester",
                "region": "UKD3",
                "postalCode": "M60 2JR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Ms Maxime Woods",
                "telephone": "+44 1612345000",
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                "faxNumber": "+44 1612740013"
            },
            "roles": [
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                "buyerProfile": "http://www.manchester.gov.uk",
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                    },
                    {
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                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-76299",
            "name": "Arcus Global Limited",
            "identifier": {
                "legalName": "Arcus Global Limited"
            },
            "address": {
                "streetAddress": "Future Business Centre, Kings Hedges Rd,",
                "locality": "Cambridge",
                "region": "UKD3",
                "postalCode": "CB4 2HY",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-7018",
        "name": "Manchester City Council"
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    "language": "en",
    "awards": [
        {
            "id": "005802-2023-TC1024-1",
            "relatedLots": [
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            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-76299",
                    "name": "Arcus Global Limited"
                }
            ]
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    ],
    "contracts": [
        {
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            "awardID": "005802-2023-TC1024-1",
            "status": "active",
            "value": {
                "amount": 752800,
                "currency": "GBP"
            },
            "dateSigned": "2023-02-28T00:00:00Z"
        }
    ],
    "bids": {
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                "measure": "bids",
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    }
}