{
    "tag": [
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    ],
    "id": "ocds-h6vhtk-035a3f-2024-07-16T10:59:48+01:00",
    "date": "2024-07-16T10:59:48+01:00",
    "ocid": "ocds-h6vhtk-035a3f",
    "description": "In no circumstances will the FCA be liable for any costs incurred by suppliers in connection with this contract opportunity (whether in relation to FCA Service Desk and EUC Services or any other related opportunity that may be deemed to relate to this contract notice). The Financial Conduct Authority intends to hold a Procurement Launch Event on 20 March. To attend this event, please contact fcaprocurement@fca.org.uk stating your name, organisation name and names of all individuals from your organisation who you would like to attend. The scoring ratio is broken down as follows: 60% Quality, 10% Social Value and 30% Price. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href=\"https://fca.delta-esourcing.com/tenders/UK-UK-London:-Computer-related-management-services./842ZB2PCF8\" target=\"_blank\">https://fca.delta-esourcing.com/tenders/UK-UK-London:-Computer-related-management-services./842ZB2PCF8</a> To respond to this opportunity, please click here: <a href=\"https://fca.delta-esourcing.com/respond/842ZB2PCF8\" target=\"_blank\">https://fca.delta-esourcing.com/respond/842ZB2PCF8</a> GO Reference: GO-2023310-PRO-22296699",
    "initiationType": "tender",
    "tender": {
        "id": "CON-21-101",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Service Desk (SD) and End User Compute (EUC) Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72510000",
            "description": "Computer-related management services"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.",
        "value": {
            "amount": 122000000,
            "currency": "GBP"
        },
        "lots": [
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                "id": "1",
                "description": "Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.",
                "status": "cancelled",
                "value": {
                    "amount": 122000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 2520
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Yes, two (2) twelve (12) month extension options subject to the Authority's discretion (5+1+1)"
                },
                "secondStage": {
                    "minimumCandidates": 6,
                    "maximumCandidates": 8
                },
                "selectionCriteria": {
                    "description": "The number of candidates will be limited in accordance with the provisions stated in the Selection Questionnaire."
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                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                            "name": "Social Value",
                            "type": "quality",
                            "description": "10"
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                        "id": "30211400",
                        "description": "Computer configurations"
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                        "scheme": "CPV",
                        "id": "30237270",
                        "description": "Portable computer carrying cases"
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                        "scheme": "CPV",
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                        "description": "Security software package"
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
                        "id": "48732000",
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                    },
                    {
                        "scheme": "CPV",
                        "id": "48761000",
                        "description": "Anti-virus software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48783000",
                        "description": "Content management software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50312600",
                        "description": "Maintenance and repair of information technology equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50312300",
                        "description": "Maintenance and repair of data network equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72210000",
                        "description": "Programming services of packaged software products"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212000",
                        "description": "Programming services of application software"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72226000",
                        "description": "System software acceptance testing consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72227000",
                        "description": "Software integration consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72228000",
                        "description": "Hardware integration consultancy services"
                    },
                    {
                        "scheme": "CPV",
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                        "description": "Data-processing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72511000",
                        "description": "Network management software services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72512000",
                        "description": "Document management services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72810000",
                        "description": "Computer audit services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72820000",
                        "description": "Computer testing services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UKI"
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                        "region": "UKI"
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                ],
                "deliveryLocation": {
                    "description": "LONDON"
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                "relatedLot": "1"
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        "communication": {
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            "atypicalToolUrl": "https://fca.delta-esourcing.com/"
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        "coveredBy": [
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        "amendments": [
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                    {
                        "oldValue": {
                            "text": "The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To re"
                        },
                        "newValue": {
                            "text": "The Financial Conduct Authority (FCA) is undergoing a digital transformation journey to implement a more focused, responsive and customer centric Service Desk and EUC solution, with the aim to transform and migrate services to the cloud. The FCA are looking for a Strategic Partner to support its vision and provide high-quality services for the next five years with the option for two one-year extensions (5+1+1). The FCA initially held a supplier day in September 2022 as part of market engagement. The FCA now wishes to continue these market engagement activities either virtually or in person in order to get further feedback on the procurement exercise before the contract notice is published. To register your interest please contact fcaprocurement@fca.org.uk stating your name, organisation and the email addresses of any contacts from your organisation to whom you would like us to share invitations for our supplier events."
                        },
                        "where": {
                            "section": "II.1.4",
                            "label": "II.1.4"
                        }
                    }
                ],
                "description": "To view this notice, please click here: <a href=\"https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=746036529\" target=\"_blank\">https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=746036529</a> GO Reference: GO-20221221-PRO-21804460"
            }
        ],
        "submissionMethod": [
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            "written"
        ],
        "submissionMethodDetails": "https://fca.delta-esourcing.com/",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Not Applicable",
                    "appliesTo": [
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                    ]
                }
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        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "The successful supplier must meet the performance levels stated in Schedule 3 of the Contract."
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2023-04-12T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 360
            }
        },
        "hasRecurrence": false,
        "reviewDetails": "In accordance with the Public Contracts Regulations 2015, the FCA will incorporate a minimum 10 calendar day standstill period from the date that the contract award decision is communicated to tenderers."
    },
    "parties": [
        {
            "id": "GB-FTS-40611",
            "name": "Financial Conduct Authority",
            "identifier": {
                "legalName": "Financial Conduct Authority",
                "id": "01920623"
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            "address": {
                "streetAddress": "12 Endeavour Square",
                "locality": "London",
                "region": "UKI",
                "postalCode": "E20 1JN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Abdul Qyyum Choudhury",
                "telephone": "+44 3005000597",
                "email": "fcaprocurement@fca.org.uk"
            },
            "roles": [
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            "details": {
                "url": "http://www.fca.org.uk",
                "buyerProfile": "https://fca.delta-esourcing.com/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
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            "details": {
                "url": "https://www.fca.org.uk",
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                    },
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                "buyerProfile": "https://www.fca.org.uk"
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            "id": "GB-FTS-77293",
            "name": "Payment Systems Regulator",
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            "details": {
                "url": "http://www.psr.org.uk"
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    "contracts": [
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    }
}