{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-036afd-2022-09-23T13:50:10+01:00",
    "date": "2022-09-23T13:50:10+01:00",
    "ocid": "ocds-h6vhtk-036afd",
    "description": "(WA Ref:124992)",
    "initiationType": "tender",
    "tender": {
        "id": "T.4496",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "The supply, installation, commissioning, and support & maintenance of an ITSM software package to the SRS",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72260000",
            "description": "Software-related services"
        },
        "mainProcurementCategory": "services",
        "description": "We are looking for a product which incorporates the level of maturity that the organisation is currently exhibiting while also being capable to support and drive efficiencies throughout the business using the tools present in an ITSM product.",
        "value": {
            "amount": 200000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The service desk product must be available to all colleagues across the SRS. The contract is to deliver a product that is ITIL framework compliant and must fulfil the requirements criteria that are contained within the SRS. Throughput The service handles. 60K calls/incidents per annum 150K service requests per annum. The Processing of over 20 problems and 1000 changes per annum. The delivery of daily, weekly, monthly, YTD and annual statistical data across internal and external customers.",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There is an option to extend the contract for a further period of up to 12 months in total"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72700000",
                        "description": "Computer network services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72261000",
                        "description": "Software support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL16"
                    }
                ],
                "deliveryLocation": {
                    "description": "Torfaen"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://supplierlive.proactisp2p.com/Account/Login",
        "documents": [
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "As stated in the procurement documents",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2022-10-24T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en",
                "cy"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2022-10-24T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2022-10-24T12:00:00+01:00"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-64118",
            "name": "SRS Shared Resource Service",
            "identifier": {
                "legalName": "SRS Shared Resource Service"
            },
            "address": {
                "streetAddress": "Ty Cyd 1, Gilchrist Thomas Industrial Estate",
                "locality": "Blaenavon",
                "region": "UKL16",
                "postalCode": "NP4 9RL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Kevin Elson",
                "telephone": "+44 1633647761",
                "email": "KevinElson@srswales.com",
                "url": "https://supplierlive.proactisp2p.com/Account/Login"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.torfaen.gov.uk",
                "buyerProfile": "http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0498",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1050",
            "name": "The High Court",
            "identifier": {
                "legalName": "The High Court"
            },
            "address": {
                "streetAddress": "Royal Courts Of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-64118",
        "name": "SRS Shared Resource Service"
    },
    "links": [
        {
            "rel": "prev",
            "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:459316-2017:TEXT:EN:HTML"
        }
    ],
    "language": "en"
}