{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-0398fe-2023-09-21T12:06:58+01:00", "date": "2023-09-21T12:06:58+01:00", "ocid": "ocds-h6vhtk-0398fe", "description": "To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=810275618 GO Reference: GO-2023921-PRO-24012709", "initiationType": "tender", "tender": { "id": "ocds-h6vhtk-0398fe", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Historic Royal Palaces Ticketing System Tender", "status": "complete", "classification": { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" }, "additionalClassifications": [ { "scheme": "CPVS", "id": "48100000-TA34", "description": "For tickets" }, { "scheme": "CPVS", "id": "48100000-TA35", "description": "For entrance tickets" } ], "mainProcurementCategory": "goods", "description": "Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.", "value": { "amount": 2000000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing Platform Solution to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. The chosen partner will be able to quickly deliver a solution that increases capability to sell a wide range of tickets, memberships, and other products, and provide functionality that enables delivery of complex ticket packages, more sophisticated pricing strategies and integrates with a range of payment methods. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.", "value": { "amount": 2500000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1800 }, "hasRenewal": true, "renewal": { "description": "Options will exist within the agreement for a renewal of the agreement beyond the initial term up to an estimated total duration of 5 years." }, "secondStage": { "minimumCandidates": 3, "maximumCandidates": 5 }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "70" }, { "name": "Cost", "type": "cost", "description": "30" } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "22459000", "description": "Tickets" }, { "scheme": "CPV", "id": "72421000", "description": "Internet or intranet client application development services" }, { "scheme": "CPV", "id": "48481000", "description": "Sales or marketing software package" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "deliveryLocation": { "description": "UNITED KINGDOM" }, "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission", "written" ], "submissionMethodDetails": "https://www.delta-esourcing.com/register/", "communication": { "atypicalToolUrl": "https://www.delta-esourcing.com/register/" }, "documents": [ { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "procurementMethod": "selective", "procurementMethodDetails": "Restricted procedure", "tenderPeriod": { "endDate": "2023-02-20T12:00:00Z" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 180 } }, "hasRecurrence": true, "recurrence": { "description": "5 Years" } }, "parties": [ { "id": "GB-FTS-73270", "name": "Historic Royal Palaces", "identifier": { "legalName": "Historic Royal Palaces" }, "address": { "streetAddress": "Apartment 62", "locality": "East Molesey", "region": "UK", "postalCode": "KT8 9AU", "countryName": "United Kingdom" }, "contactPoint": { "telephone": "+44 2031666076", "email": "robert.turnbull@hrp.org.uk", "url": "https://www.delta-esourcing.com/register/" }, "roles": [ "buyer" ], "details": { "url": "https://www.hrp.org.uk/#gs.nm90m1", "classifications": [ { "scheme": "TED_CA_TYPE", "description": "Independent Charity" }, { "scheme": "COFOG", "id": "08", "description": "Recreation, culture and religion" } ] } }, { "id": "GB-FTS-73271", "name": "Historic Royal Palaces", "identifier": { "legalName": "Historic Royal Palaces" }, "address": { "streetAddress": "Apartment 2", "locality": "East Molesey", "postalCode": "KT8 9AU", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-93190", "name": "Expian Ltd", "identifier": { "legalName": "Expian Ltd", "id": "12698240" }, "address": { "streetAddress": "8/12 Camden High Street, Camden High Street, 5th Floor", "locality": "London", "region": "UKI", "postalCode": "NW1 0JH", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } } ], "buyer": { "id": "GB-FTS-73270", "name": "Historic Royal Palaces" }, "language": "en", "awards": [ { "id": "027887-2023-HRP-5831-1", "relatedLots": [ "1" ], "title": "HRP Ticketing System", "status": "active", "suppliers": [ { "id": "GB-FTS-93190", "name": "Expian Ltd" } ] } ], "contracts": [ { "id": "027887-2023-HRP-5831-1", "awardID": "027887-2023-HRP-5831-1", "title": "HRP Ticketing System", "status": "active", "value": { "amount": 2154000, "currency": "GBP" }, "dateSigned": "2023-09-20T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 3 }, { "id": "2", "measure": "electronicBids", "relatedLot": "1", "value": 3 } ] } }