{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-03a138-2023-11-21T11:05:41Z", "date": "2023-11-21T11:05:41Z", "ocid": "ocds-h6vhtk-03a138", "initiationType": "tender", "tender": { "id": "DN653272", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Tender for the Provision of Digital Telehealth Care System", "status": "complete", "classification": { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, "mainProcurementCategory": "services", "description": "Halton Borough Council wishes to procure a replacement electronic Telehealthcare alarm monitoring, and lone working system. The current Tunstall solution delivers a telecare alarm and response service to over approx. 2300 customers and receives over 176,255 alarm calls a year responding to 4565 alarms each year by a manned dispatch team. The current contract with Tunstall expires in April 2023 and the Council wishes to procure a replacement digital solution. An additional driver for the change is to align any system with the scheduled switch over of the national telecommunications infrastructure from analogue (PSTN) to digital (IP) telephone services by 2025. More recently the service has begun to implement Assistive Technology (AT) and Telehealth solutions into Customers Care Plans. Most of the AT operates utilising digital ready IP. The AT equipment includes home monitoring-based solutions consisting of consumer led Internet of Things (IOT) sensors and GPS tracking devices. The Council are actively promoting how technology products in the consumer tech market can help residents to have a positive impact on their life, such as reducing social isolation and enabling them to retain independence in their own homes. The Council wishes to receive and send information and alerts from telecare, telehealth, and AT devices. Ideally, these could be connected to a single reporting and response platform.", "value": { "amount": 430000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "Halton Borough Council wishes to procure a replacement electronic Telehealthcare alarm monitoring, and lone working system. The current Tunstall solution delivers a telecare alarm and response service to over approx. 2300 customers and receives over 176,255 alarm calls a year responding to 4565 alarms each year by a manned dispatch team. The current contract with Tunstall expires in April 2023 and the Council wishes to procure a replacement digital solution. An additional driver for the change is to align any system with the scheduled switch over of the national telecommunications infrastructure from analogue (PSTN) to digital (IP) telephone services by 2025. More recently the service has begun to implement Assistive Technology (AT) and Telehealth solutions into Customers Care Plans. Most of the AT operates utilising digital ready IP. The AT equipment includes home monitoring-based solutions consisting of consumer led Internet of Things (IOT) sensors and GPS tracking devices. The Council are actively promoting how technology products in the consumer tech market can help residents to have a positive impact on their life, such as reducing social isolation and enabling them to retain independence in their own homes. The Council wishes to receive and send information and alerts from telecare, telehealth, and AT devices. Ideally, these could be connected to a single reporting and response platform.", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Pricing", "type": "cost", "description": "40" } ] }, "contractPeriod": { "startDate": "2023-06-01T00:00:00+01:00", "endDate": "2026-05-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Plus the option to extend for up to 2 x 3 years until 31st May 2029 and 31st May 2032" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" } ], "deliveryAddresses": [ { "region": "UKD71" }, { "region": "UKD71" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "http://www.the-chest.org.uk", "selectionCriteria": { "criteria": [ { "type": "suitability", "description": "Critera as outlined within the Tender documents", "appliesTo": [ "supplier" ] } ] }, "documents": [ { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ], "tenderPeriod": { "endDate": "2023-03-01T11:00:00Z" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 90 } }, "awardPeriod": { "startDate": "2023-03-01T11:05:00Z" }, "bidOpening": { "date": "2023-03-01T11:05:00Z" }, "hasRecurrence": true }, "parties": [ { "id": "GB-FTS-69921", "name": "Halton Borough Council", "identifier": { "legalName": "Halton Borough Council" }, "address": { "streetAddress": "Kingsway House, Kingsway", "locality": "Widnes", "region": "UKD71", "postalCode": "WA8 7EA", "countryName": "United Kingdom" }, "contactPoint": { "name": "Mrs Pauline Lowe", "telephone": "+44 1511111111", "email": "pauline.lowe@halton.gov.uk", "url": "http://www.the-chest.org.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www2.halton.gov.uk", "buyerProfile": "http://www2.halton.gov.uk", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "id": "GB-FTS-74024", "name": "Halton Borough Council", "identifier": { "legalName": "Halton Borough Council" }, "address": { "streetAddress": "Municipal Building", "locality": "Widnes", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-98858", "name": "Appello Careline Ltd", "identifier": { "legalName": "Appello Careline Ltd" }, "address": { "streetAddress": "Oregon House, 19 Queensway", "locality": "New Milton", "region": "UKD71", "postalCode": "BH25 5NN", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-39132", "name": "Halton Borough Council", "identifier": { "legalName": "Halton Borough Council" }, "address": { "locality": "Widnes", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-69921", "name": "Halton Borough Council" }, "language": "en", "awards": [ { "id": "034372-2023-DN653272-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-FTS-98858", "name": "Appello Careline Ltd" } ] } ], "contracts": [ { "id": "034372-2023-DN653272-1", "awardID": "034372-2023-DN653272-1", "status": "active", "value": { "amount": 53256, "currency": "GBP" }, "dateSigned": "2023-04-17T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 3 } ] } }