{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03a236-2023-04-12T15:54:53+01:00",
    "date": "2023-04-12T15:54:53+01:00",
    "ocid": "ocds-h6vhtk-03a236",
    "initiationType": "tender",
    "tender": {
        "id": "Customer Survey Research Service",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Customer Survey Research Services Framework",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79311000",
            "description": "Survey services"
        },
        "mainProcurementCategory": "services",
        "description": "*This opportunity has closed and is a Contract Award Notice* Hyde's intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company's listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).",
        "value": {
            "amount": 10000000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "title": "Computer-Assisted Telephone Interviewing (CATI) survey services",
                "description": "Hyde's intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company's listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR). Additional information: The Framework Value of PS10,000,000 does not relate to the contract value. The Framework Value is a nominal amount to provide sufficient scope for framework usage by other public sector bodies during the 4 year framework term.",
                "value": {
                    "amount": 10000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70%"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                }
            },
            {
                "id": "2",
                "title": "Real time survey services (SMS / Email / IVR)",
                "description": "Hyde's intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company's listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR). Additional information: The Framework Value of PS10,000,000 does not relate to the contract value. The Framework Value is a nominal amount to provide sufficient scope for framework usage by other public sector bodies during the 4 year framework term.",
                "awardCriteria": {
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                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70%"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79311100",
                        "description": "Survey design services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311200",
                        "description": "Survey conduction services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311210",
                        "description": "Telephone survey services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311300",
                        "description": "Survey analysis services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342310",
                        "description": "Customer survey services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342311",
                        "description": "Customer satisfaction survey"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
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                        "description": "Survey design services"
                    },
                    {
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                        "id": "79311200",
                        "description": "Survey conduction services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311210",
                        "description": "Telephone survey services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311300",
                        "description": "Survey analysis services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342310",
                        "description": "Customer survey services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342311",
                        "description": "Customer satisfaction survey"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "2"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59748&B=HYDE-HOUSING",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "maximumParticipants": 20
            }
        },
        "tenderPeriod": {
            "endDate": "2023-03-03T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2023-07-03T23:59:59+01:00"
            }
        },
        "awardPeriod": {
            "startDate": "2023-03-03T12:00:00Z"
        },
        "bidOpening": {
            "date": "2023-03-03T12:00:00Z"
        },
        "hasRecurrence": true,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "amendments": [
            {
                "id": "1",
                "description": "Hyde wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations): A full list of potential contracting authorities can be found here under the most recent file: https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide The following public bodies may also use the Framework Agreement: http://www.wales.com/study/universities-wales http://gov.wales/topics/improvingservices/devolution-democracy-delivery/register-of-public-bodies/?lang=en https://www.executiveoffice-ni.gov.uk/publications/public-bodies-and-public-appointments-annual-report-201415 http://www.gov.scot/Topics/Government/public-bodies/about/Bodies"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-6104",
            "name": "Hyde Housing Association Ltd",
            "identifier": {
                "legalName": "Hyde Housing Association Ltd",
                "id": "IP18195R"
            },
            "address": {
                "streetAddress": "30 Park Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "SE1 9EQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Sanja Topalovic",
                "telephone": "+44 2070892690",
                "email": "Sanja.Topalovic@hyde-housing.co.uk",
                "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59748&B=HYDE-HOUSING"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.hyde-housing.co.uk",
                "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/119413",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-50514",
            "name": "Royal Courts of Justice",
            "identifier": {
                "legalName": "Royal Courts of Justice"
            },
            "address": {
                "streetAddress": "The Strand, London, WC2A 2LL, United Kingdom",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477772"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-80104",
            "name": "In-house Research Ltd",
            "identifier": {
                "legalName": "In-house Research Ltd",
                "id": "03537670"
            },
            "address": {
                "streetAddress": "Unit 5 Coped Hall Business Park",
                "locality": "Royal Wootton Bassett",
                "region": "UK",
                "postalCode": "SN4 8DP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-80105",
            "name": "In-house Research Ltd",
            "identifier": {
                "legalName": "In-house Research Ltd",
                "id": "3537670"
            },
            "address": {
                "streetAddress": "Unit 5 Coped Hall Business Park",
                "locality": "Royal Wootton Bassett",
                "region": "UK",
                "postalCode": "SN4 8DP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-80106",
            "name": "Kwest Research Limited",
            "identifier": {
                "legalName": "Kwest Research Limited",
                "id": "2400940"
            },
            "address": {
                "streetAddress": "2nd Floor, The Towers Building Towers Business Park, 856 Wilmslow Road, Didsbury",
                "locality": "Manchester",
                "region": "UK",
                "postalCode": "M20 2SL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-80107",
            "name": "Watermelon Research Limited",
            "identifier": {
                "legalName": "Watermelon Research Limited",
                "id": "07917715"
            },
            "address": {
                "streetAddress": "PO BOX 70693 10a Greencoat Place",
                "locality": "London",
                "region": "UK",
                "postalCode": "SW1P 9ZP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-6104",
        "name": "Hyde Housing Association Ltd"
    },
    "language": "en",
    "description": "Hyde wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations): A full list of potential contracting authorities can be found here under the most recent file: https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide The following public bodies may also use the Framework Agreement: http://www.wales.com/study/universities-wales http://gov.wales/topics/improvingservices/devolution-democracy-delivery/register-of-public-bodies/?lang=en https://www.executiveoffice-ni.gov.uk/publications/public-bodies-and-public-appointments-annual-report-201415 http://www.gov.scot/Topics/Government/public-bodies/about/Bodies",
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        {
            "id": "010536-2023-1-1",
            "relatedLots": [
                "1"
            ],
            "title": "Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-80104",
                    "name": "In-house Research Ltd"
                },
                {
                    "id": "GB-FTS-80106",
                    "name": "Kwest Research Limited"
                },
                {
                    "id": "GB-FTS-80107",
                    "name": "Watermelon Research Limited"
                }
            ]
        },
        {
            "id": "010536-2023-2-2",
            "relatedLots": [
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            ],
            "title": "Lot 2: Real time survey services (SMS / Email / IVR)",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-80105",
                    "name": "In-house Research Ltd"
                },
                {
                    "id": "GB-FTS-80107",
                    "name": "Watermelon Research Limited"
                }
            ]
        }
    ],
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            "id": "010536-2023-1-1",
            "awardID": "010536-2023-1-1",
            "title": "Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services",
            "status": "active",
            "value": {
                "amount": 10000000,
                "currency": "GBP"
            },
            "dateSigned": "2023-04-12T00:00:00+01:00"
        },
        {
            "id": "010536-2023-2-2",
            "awardID": "010536-2023-2-2",
            "title": "Lot 2: Real time survey services (SMS / Email / IVR)",
            "status": "active",
            "value": {
                "amount": 10000000,
                "currency": "GBP"
            },
            "dateSigned": "2023-04-12T00:00:00+01:00"
        }
    ],
    "bids": {
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            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "3",
                "measure": "bids",
                "relatedLot": "2",
                "value": 4
            },
            {
                "id": "2",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "4",
                "measure": "electronicBids",
                "relatedLot": "2",
                "value": 4
            }
        ]
    }
}