{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-03b735-2024-12-20T10:05:12Z", "date": "2024-12-20T10:05:12Z", "ocid": "ocds-h6vhtk-03b735", "description": "To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=906604434 GO Reference: GO-20241220-PRO-28965985", "initiationType": "tender", "tender": { "id": "AMCV 331", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "AMCV 331 - Telecare Managed Services", "status": "complete", "classification": { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" }, "mainProcurementCategory": "services", "description": "This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: * Manage the full contract, including liaising with the Customer as required * Facilitate the scheduled review meetings. * Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. * Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: * Installation, deinstallation, fault management of equipment and peripherals * Call monitoring * Disaster recovery * Reprogramming (where required) * Reporting * Review and development of continuous improvement activities", "value": { "amount": 80000000, "currency": "GBP" }, "lots": [ { "id": "1", "title": "Telecare: Equipment, and Associated Services", "description": "This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: * Manage the full contract, including liaising with the Customer as required * Facilitate the scheduled review meetings. * Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. * Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: * Installation, deinstallation, fault management of equipment and peripherals * Call monitoring * Disaster recovery * Reprogramming (where required) * Reporting * Review and development of continuous improvement activities", "awardCriteria": { "criteria": [ { "type": "price" } ] }, "value": { "amount": 15000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": true, "renewal": { "description": "The Framework is for an initial period of three years with the option to extend for a further year" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" }, { "id": "2", "title": "Telehealth Solutions", "description": "Lot 2 will provide members a full range of telehealth solutions, including but not limited to; telehealth and remote patient monitoring and software solutions, technology and telephony equipment and solutions, supply of equipment and provision of repairs, service, maintenance and associated services. PfH anticipates awarding places on Lot 2 to five suppliers, however, reserve the right to award places to a greater or fewer number of suppliers depending on the bids received.", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "type": "price", "description": "40" } ] }, "value": { "amount": 15000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": true, "renewal": { "description": "The Framework Agreement is for an initial period of three years with the option to extend for a further year." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" }, { "id": "3", "title": "Monitoring Services and Solutions", "description": "Lot 3 will provide members a full range of monitoring solutions, including but not limited to; the provision of call monitoring from a range of devices or sensors, including but not limited to dispersed alarms, telecare/telehealth devices, door entry and access control systems, fire alarms, intruder alarms, lifts and group living schemes. Additionally, this lots allows for the provision of equipment supply in relation to call monitoring services together with technology and telephony based solutions. PfH anticipates awarding places on Lot 3 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "type": "price", "description": "40" } ] }, "value": { "amount": 10000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": true, "renewal": { "description": "The framework is for an initial period of three years with the option to extend for a further year" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" }, { "id": "4", "title": "Telecare Equipment and Monitoring Services", "description": "Lot 4 offers members the opportunity to call off requirements for services spanning both Lot 1 and 3, enabling both the member and supplier to develop and implement a total telecare solution under the remit of a single supplier. PfH anticipates awarding places on Lot 4 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received. Bidders should note that to apply for Lot 4 they must also have applied for Lots 1 and 3.", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "type": "price", "description": "40" } ] }, "value": { "amount": 25000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": true, "renewal": { "description": "The framework is for an initial period of three years with the option to extend for a further year" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" }, { "id": "5", "title": "Monitoring and Data Applications, Software and Cloud Based Services", "description": "Lot 5 offers members the opportunity to call off requirements for the provision of call monitoring and data applications, software and cloud based services and solutions relating to both telecare and telehealth or a combination of both services. PfH anticipates awarding places on lot 3 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received.", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "type": "price", "description": "40" } ] }, "value": { "amount": 10000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": true, "renewal": { "description": "The framework is for an initial period of three years with the option to extend for a further year." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" }, { "id": "6", "title": "Integrated Managed Services", "description": "Lot 6 offers members the opportunity to call off requirements for managed services for the design, implementation, benefits realisation and continuous improvement of integrated telecare and telehealth products and services. A managed service must have as its core objective the provision of products and services relating to telecare or telehealth and operate to integrate multiple services and agencies (e.g. housing, local authorities, the health service, voluntary and community organisations etc). PfH anticipates awarding places on Lot 6 to three suppliers but reserves the right to award a greater or fewer number of places depending on the bids received. Bidders should note that to apply for Lot 6 they must also have applied for Lots 1 and 3.", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "70" }, { "type": "price", "description": "30" } ] }, "value": { "amount": 5000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": true, "renewal": { "description": "The framework is for an initial period of three years with the option to extend for a further year" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" }, { "region": "UKJ1" }, { "region": "UKG22" } ], "relatedLot": "1", "deliveryLocation": { "description": "Shropshire CC" } }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "85140000", "description": "Miscellaneous health services" }, { "scheme": "CPV", "id": "85100000", "description": "Health services" }, { "scheme": "CPV", "id": "75122000", "description": "Administrative healthcare services" }, { "scheme": "CPV", "id": "85144000", "description": "Residential health facilities services" }, { "scheme": "CPV", "id": "85323000", "description": "Community health services" }, { "scheme": "CPV", "id": "79711000", "description": "Alarm-monitoring services" }, { "scheme": "CPV", "id": "35121700", "description": "Alarm systems" }, { "scheme": "CPV", "id": "98000000", "description": "Other community, social and personal services" }, { "scheme": "CPV", "id": "79511000", "description": "Telephone operator services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" }, { "scheme": "CPV", "id": "32250000", "description": "Mobile telephones" }, { "scheme": "CPV", "id": "32252000", "description": "GSM telephones" }, { "scheme": "CPV", "id": "30213200", "description": "Tablet computer" }, { "scheme": "CPV", "id": "32500000", "description": "Telecommunications equipment and supplies" }, { "scheme": "CPV", "id": "33190000", "description": "Miscellaneous medical devices and products" }, { "scheme": "CPV", "id": "64212000", "description": "Mobile-telephone services" }, { "scheme": "CPV", "id": "33197000", "description": "Medical computer equipment" }, { "scheme": "CPV", "id": "33100000", "description": "Medical equipments" }, { "scheme": "CPV", "id": "33140000", "description": "Medical consumables" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "48180000", "description": "Medical software package" }, { "scheme": "CPV", "id": "48211000", "description": "Platform interconnectivity software package" }, { "scheme": "CPV", "id": "48213000", "description": "Operating system enhancement software package" }, { "scheme": "CPV", "id": "48218000", "description": "License management software package" }, { "scheme": "CPV", "id": "48219100", "description": "Gateway software package" }, { "scheme": "CPV", "id": "48219700", "description": "Communications server software package" }, { "scheme": "CPV", "id": "48314000", "description": "Voice recognition software package" }, { "scheme": "CPV", "id": "72227000", "description": "Software integration consultancy services" }, { "scheme": "CPV", "id": "72228000", "description": "Hardware integration consultancy services" }, { "scheme": "CPV", "id": "71243000", "description": "Draft plans (systems and integration)" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "72211000", "description": "Programming services of systems and user software" }, { "scheme": "CPV", "id": "32234000", "description": "Closed-circuit television cameras" }, { "scheme": "CPV", "id": "32235000", "description": "Closed-circuit surveillance system" }, { "scheme": "CPV", "id": "50333100", "description": "Repair and maintenance services of radio transmitters" }, { "scheme": "CPV", "id": "72720000", "description": "Wide area network services" }, { "scheme": "CPV", "id": "32260000", "description": "Data-transmission equipment" }, { "scheme": "CPV", "id": "32583000", "description": "Data and voice media" }, { "scheme": "CPV", "id": "33195000", "description": "Patient-monitoring system" }, { "scheme": "CPV", "id": "33123210", "description": "Cardiac-monitoring devices" }, { "scheme": "CPV", "id": "35120000", "description": "Surveillance and security systems and devices" }, { "scheme": "CPV", "id": "72317000", "description": "Data storage services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "relatedLot": "2" }, { "id": "3", "additionalClassifications": [ { "scheme": "CPV", "id": "79711000", "description": "Alarm-monitoring services" }, { "scheme": "CPV", "id": "35121700", "description": "Alarm systems" }, { "scheme": "CPV", "id": "98000000", "description": "Other community, social and personal services" }, { "scheme": "CPV", "id": "79511000", "description": "Telephone operator services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" }, { "scheme": "CPV", "id": "72227000", "description": "Software integration consultancy services" }, { "scheme": "CPV", "id": "71243000", "description": "Draft plans (systems and integration)" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "relatedLot": "3" }, { "id": "4", "additionalClassifications": [ { "scheme": "CPV", "id": "35113000", "description": "Safety equipment" }, { "scheme": "CPV", "id": "35121000", "description": "Security equipment" }, { "scheme": "CPV", "id": "35121700", "description": "Alarm systems" }, { "scheme": "CPV", "id": "35120000", "description": "Surveillance and security systems and devices" }, { "scheme": "CPV", "id": "32500000", "description": "Telecommunications equipment and supplies" }, { "scheme": "CPV", "id": "45314000", "description": "Installation of telecommunications equipment" }, { "scheme": "CPV", "id": "45233292", "description": "Installation of safety equipment" }, { "scheme": "CPV", "id": "50000000", "description": "Repair and maintenance services" }, { "scheme": "CPV", "id": "50116100", "description": "Electrical-system repair services" }, { "scheme": "CPV", "id": "51300000", "description": "Installation services of communications equipment" }, { "scheme": "CPV", "id": "71317200", "description": "Health and safety services" }, { "scheme": "CPV", "id": "71317210", "description": "Health and safety consultancy services" }, { "scheme": "CPV", "id": "80330000", "description": "Safety education services" }, { "scheme": "CPV", "id": "80550000", "description": "Safety training services" }, { "scheme": "CPV", "id": "51700000", "description": "Installation services of fire protection equipment" }, { "scheme": "CPV", "id": "32510000", "description": "Wireless telecommunications system" }, { "scheme": "CPV", "id": "33100000", "description": "Medical equipments" }, { "scheme": "CPV", "id": "48213000", "description": "Operating system enhancement software package" }, { "scheme": "CPV", "id": "48314000", "description": "Voice recognition software package" }, { "scheme": "CPV", "id": "72227000", "description": "Software integration consultancy services" }, { "scheme": "CPV", "id": "72228000", "description": "Hardware integration consultancy services" }, { "scheme": "CPV", "id": "71243000", "description": "Draft plans (systems and integration)" }, { "scheme": "CPV", "id": "72211000", "description": "Programming services of systems and user software" }, { "scheme": "CPV", "id": "31712112", "description": "SIM cards" }, { "scheme": "CPV", "id": "32412100", "description": "Telecommunications network" }, { "scheme": "CPV", "id": "32260000", "description": "Data-transmission equipment" }, { "scheme": "CPV", "id": "32230000", "description": "Radio transmission apparatus with reception apparatus" }, { "scheme": "CPV", "id": "50333100", "description": "Repair and maintenance services of radio transmitters" }, { "scheme": "CPV", "id": "72720000", "description": "Wide area network services" }, { "scheme": "CPV", "id": "32583000", "description": "Data and voice media" }, { "scheme": "CPV", "id": "50610000", "description": "Repair and maintenance services of security equipment" }, { "scheme": "CPV", "id": "31625200", "description": "Fire-alarm systems" }, { "scheme": "CPV", "id": "79711000", "description": "Alarm-monitoring services" }, { "scheme": "CPV", "id": "98000000", "description": "Other community, social and personal services" }, { "scheme": "CPV", "id": "79511000", "description": "Telephone operator services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "relatedLot": "4" }, { "id": "5", "additionalClassifications": [ { "scheme": "CPV", "id": "48218000", "description": "License management software package" }, { "scheme": "CPV", "id": "79711000", "description": "Alarm-monitoring services" }, { "scheme": "CPV", "id": "32252110", "description": "Hands-free mobile telephones (wireless)" }, { "scheme": "CPV", "id": "32250000", "description": "Mobile telephones" }, { "scheme": "CPV", "id": "64212000", "description": "Mobile-telephone services" }, { "scheme": "CPV", "id": "32412100", "description": "Telecommunications network" }, { "scheme": "CPV", "id": "30200000", "description": "Computer equipment and supplies" }, { "scheme": "CPV", "id": "30213000", "description": "Personal computers" }, { "scheme": "CPV", "id": "30230000", "description": "Computer-related equipment" }, { "scheme": "CPV", "id": "30213200", "description": "Tablet computer" }, { "scheme": "CPV", "id": "30237200", "description": "Computer accessories" }, { "scheme": "CPV", "id": "50312600", "description": "Maintenance and repair of information technology equipment" }, { "scheme": "CPV", "id": "50312000", "description": "Maintenance and repair of computer equipment" }, { "scheme": "CPV", "id": "72212218", "description": "License management software development services" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "72210000", "description": "Programming services of packaged software products" }, { "scheme": "CPV", "id": "72212781", "description": "System management software development services" }, { "scheme": "CPV", "id": "72212982", "description": "Configuration management software development services" }, { "scheme": "CPV", "id": "31712112", "description": "SIM cards" }, { "scheme": "CPV", "id": "48222000", "description": "Web server software package" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "48800000", "description": "Information systems and servers" }, { "scheme": "CPV", "id": "48820000", "description": "Servers" }, { "scheme": "CPV", "id": "48821000", "description": "Network servers" }, { "scheme": "CPV", "id": "48822000", "description": "Computer servers" }, { "scheme": "CPV", "id": "48823000", "description": "File servers" }, { "scheme": "CPV", "id": "48824000", "description": "Printer servers" }, { "scheme": "CPV", "id": "48825000", "description": "Web servers" }, { "scheme": "CPV", "id": "72212222", "description": "Web server software development services" }, { "scheme": "CPV", "id": "72422000", "description": "Internet or intranet server application development services" }, { "scheme": "CPV", "id": "72212730", "description": "Security software development services" }, { "scheme": "CPV", "id": "72212731", "description": "File security software development services" }, { "scheme": "CPV", "id": "72212732", "description": "Data security software development services" }, { "scheme": "CPV", "id": "73431000", "description": "Test and evaluation of security equipment" }, { "scheme": "CPV", "id": "32500000", "description": "Telecommunications equipment and supplies" }, { "scheme": "CPV", "id": "32412000", "description": "Communications network" }, { "scheme": "CPV", "id": "32413000", "description": "Integrated network" }, { "scheme": "CPV", "id": "32424000", "description": "Network infrastructure" }, { "scheme": "CPV", "id": "32430000", "description": "Wide area network" }, { "scheme": "CPV", "id": "32400000", "description": "Networks" }, { "scheme": "CPV", "id": "32412110", "description": "Internet network" }, { "scheme": "CPV", "id": "32410000", "description": "Local area network" }, { "scheme": "CPV", "id": "72317000", "description": "Data storage services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "relatedLot": "5" }, { "id": "6", "additionalClassifications": [ { "scheme": "CPV", "id": "79711000", "description": "Alarm-monitoring services" }, { "scheme": "CPV", "id": "35113000", "description": "Safety equipment" }, { "scheme": "CPV", "id": "71317200", "description": "Health and safety services" }, { "scheme": "CPV", "id": "71317210", "description": "Health and safety consultancy services" }, { "scheme": "CPV", "id": "80330000", "description": "Safety education services" }, { "scheme": "CPV", "id": "80550000", "description": "Safety training services" }, { "scheme": "CPV", "id": "45233292", "description": "Installation of safety equipment" }, { "scheme": "CPV", "id": "35121700", "description": "Alarm systems" }, { "scheme": "CPV", "id": "50000000", "description": "Repair and maintenance services" }, { "scheme": "CPV", "id": "50116100", "description": "Electrical-system repair services" }, { "scheme": "CPV", "id": "35120000", "description": "Surveillance and security systems and devices" }, { "scheme": "CPV", "id": "35121000", "description": "Security equipment" }, { "scheme": "CPV", "id": "98000000", "description": "Other community, social and personal services" }, { "scheme": "CPV", "id": "72220000", "description": "Systems and technical consultancy services" }, { "scheme": "CPV", "id": "72221000", "description": "Business analysis consultancy services" }, { "scheme": "CPV", "id": "72224000", "description": "Project management consultancy services" }, { "scheme": "CPV", "id": "72224100", "description": "System implementation planning services" }, { "scheme": "CPV", "id": "72227000", "description": "Software integration consultancy services" }, { "scheme": "CPV", "id": "72228000", "description": "Hardware integration consultancy services" }, { "scheme": "CPV", "id": "72246000", "description": "Systems consultancy services" }, { "scheme": "CPV", "id": "79400000", "description": "Business and management consultancy and related services" }, { "scheme": "CPV", "id": "79420000", "description": "Management-related services" }, { "scheme": "CPV", "id": "79417000", "description": "Safety consultancy services" }, { "scheme": "CPV", "id": "79511000", "description": "Telephone operator services" }, { "scheme": "CPV", "id": "79512000", "description": "Call centre" }, { "scheme": "CPV", "id": "45314000", "description": "Installation of telecommunications equipment" }, { "scheme": "CPV", "id": "32500000", "description": "Telecommunications equipment and supplies" }, { "scheme": "CPV", "id": "51300000", "description": "Installation services of communications equipment" }, { "scheme": "CPV", "id": "51700000", "description": "Installation services of fire protection equipment" }, { "scheme": "CPV", "id": "32510000", "description": "Wireless telecommunications system" }, { "scheme": "CPV", "id": "33100000", "description": "Medical equipments" }, { "scheme": "CPV", "id": "48213000", "description": "Operating system enhancement software package" }, { "scheme": "CPV", "id": "48314000", "description": "Voice recognition software package" }, { "scheme": "CPV", "id": "71243000", "description": "Draft plans (systems and integration)" }, { "scheme": "CPV", "id": "72211000", "description": "Programming services of systems and user software" }, { "scheme": "CPV", "id": "31712112", "description": "SIM cards" }, { "scheme": "CPV", "id": "32412100", "description": "Telecommunications network" }, { "scheme": "CPV", "id": "32260000", "description": "Data-transmission equipment" }, { "scheme": "CPV", "id": "32230000", "description": "Radio transmission apparatus with reception apparatus" }, { "scheme": "CPV", "id": "50333100", "description": "Repair and maintenance services of radio transmitters" }, { "scheme": "CPV", "id": "72720000", "description": "Wide area network services" }, { "scheme": "CPV", "id": "32583000", "description": "Data and voice media" }, { "scheme": "CPV", "id": "50610000", "description": "Repair and maintenance services of security equipment" }, { "scheme": "CPV", "id": "31625200", "description": "Fire-alarm systems" }, { "scheme": "CPV", "id": "85100000", "description": "Health services" }, { "scheme": "CPV", "id": "75122000", "description": "Administrative healthcare services" }, { "scheme": "CPV", "id": "85140000", "description": "Miscellaneous health services" }, { "scheme": "CPV", "id": "85144000", "description": "Residential health facilities services" }, { "scheme": "CPV", "id": "85323000", "description": "Community health services" }, { "scheme": "CPV", "id": "32250000", "description": "Mobile telephones" }, { "scheme": "CPV", "id": "32252000", "description": "GSM telephones" }, { "scheme": "CPV", "id": "30213200", "description": "Tablet computer" }, { "scheme": "CPV", "id": "33190000", "description": "Miscellaneous medical devices and products" }, { 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