{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03b820-2023-09-06T16:48:31+01:00",
    "date": "2023-09-06T16:48:31+01:00",
    "ocid": "ocds-h6vhtk-03b820",
    "description": "Whilst it states that each Lot has a value of 300,000 pounds, this figure is the total spend of all Lots together, not individually. The maximum spend under this Framework Agreement will therefore be approximately 300,000 pounds. (SC Ref:743716)",
    "initiationType": "tender",
    "tender": {
        "id": "HC/IEE/BSS/2023",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Business Support Services Framework Agreement",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79411100",
            "description": "Business development consultancy services"
        },
        "mainProcurementCategory": "services",
        "description": "The Highland Council Business Gateway Service have created a multi supplier Framework Agreement for delivery of a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs).",
        "value": {
            "amount": 300000,
            "currency": "GBP"
        },
        "lotDetails": {
            "maximumLotsBidPerSupplier": 8,
            "maximumLotsAwardedPerSupplier": 3
        },
        "lots": [
            {
                "id": "4",
                "title": "LOT4 Specialist business support: Legal/Property/ Intellectual Property",
                "description": "This Lot shall include company structure advice, property/premises legislation and copyright law. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension of up to 12 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "1",
                "title": "LOT1 General Start-Up",
                "description": "This Lot shall include entry level start-up workshops and Webinars and shall focus on business structure, cashflow, funding, business planning, advice on tax, marketing, and HR. Format of delivery: Webinars & Workshops (on-site)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension Possible for 12 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "2",
                "title": "LOT2 Specialist business support: HR/employee development/wellbeing/environmental",
                "description": "This Lot shall include support with employment legislation advice, continual personal development, mental health programmes, physical activity, and workplace health promotion. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension for up to 12 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "3",
                "title": "LOT3 Specialist business support: Finance/Business Planning",
                "description": "This Lot shall include support with business plans and profit and loss accounts. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension of up to 12 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "5",
                "title": "LOT5 Specialist business support: Marketing",
                "description": "This Lot shall include support with branding, product labelling, graphic design, advertising/messaging. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension of up to 12 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "6",
                "title": "LOT6 Specialist business support: Procurement",
                "description": "This Lot shall include support and advice for tendering contracts including the use of Public Contracts Scotland and supply chain development. This is one to one support and also one to many through workshops/webinars. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension of up to 12 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "7",
                "title": "LOT7 Specialist business support: Energy efficiencies/ Net Zero",
                "description": "This lot shall include advice and support to help a business make progress towards net zero emissions. This support and advice could cover heating, ventilation, and air conditioning. Renewable heat technologies, heating and ventilation, LED lighting, solar panels. Waste Minimisation, Recovery and Reprocessing",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension of up to 12 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "8",
                "title": "LOT8 Digital services/Information solutions and technology",
                "description": "This Lot shall include support with social media and digital solutions. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension of up 12 Months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "4"
            },
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "5",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "5"
            },
            {
                "id": "6",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "6"
            },
            {
                "id": "7",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "7"
            },
            {
                "id": "8",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79411100",
                        "description": "Business development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79900000",
                        "description": "Miscellaneous business and business-related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79996000",
                        "description": "Business organisation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "8"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "Tenderers must have a minimum: 5,000,000 GBP Employers Liability Insurance (where applicable), 5,000,000 GBP Public Liability Insurance and; 1,000,000 GBP Professional Indemnity Insurance. The Council will use an independent credit scoring organisation, namely CreditSafe, to conduct appropriate financial probity checks.",
                    "minimum": "5,000,000 GBP Employers Liability Insurance (where applicable), 5,000,000 GBP Public Liability Insurance and; 1,000,000 GBP Professional Indemnity Insurance. If the Credit Report of any Tenderer contains a risk rating between Very High Risk - Moderate Risk, Tenderers will be given an opportunity to provide additional information which will be taken into account during the Council's assessment.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "2 Examples of providing an equivalent service during the last three years for each Lot tendered.",
                    "minimum": "2 Examples of providing an equivalent service during the last three years for each Lot bid.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-05-04T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "awardPeriod": {
            "startDate": "2023-05-04T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-05-04T12:00:00+01:00"
        },
        "hasRecurrence": false,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2023-05-04T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2023-05-08T12:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
                        }
                    },
                    {
                        "oldValue": {
                            "date": "2023-05-04T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2023-05-08T12:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.7",
                            "label": "Conditions for opening of tenders"
                        }
                    }
                ],
                "description": "Business Gateway Highland have decided to increase the maximum number of Lots that tenderers can bid for from 3 to 5. This is to help maximise coverage."
            },
            {
                "id": "2",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2023-05-08T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2023-05-09T12:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
                        }
                    },
                    {
                        "oldValue": {
                            "date": "2023-05-08T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2023-05-09T12:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.7",
                            "label": "Conditions for opening of tenders"
                        }
                    }
                ],
                "description": "Changed to the 9th to take account of the Bank Holiday for the Coronation on the 8th May."
            },
            {
                "id": "3",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2023-05-09T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2023-05-12T12:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
                        }
                    },
                    {
                        "oldValue": {
                            "date": "2023-05-09T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2023-05-12T12:00:00+01:00"
                        },
                        "where": {
                            "section": "IV.2.7",
                            "label": "Conditions for opening of tenders"
                        }
                    }
                ],
                "description": "The Council recognise that between May Day and the King's Coronation, many organisations will be under pressure in regards to resource. A decision has therefore been taken to extend the deadline until Friday 12 May at 12:00"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-7940",
            "name": "The Highland Council",
            "identifier": {
                "legalName": "The Highland Council"
            },
            "address": {
                "streetAddress": "Council Headquarters, Glenurquhart Road",
                "locality": "Inverness",
                "region": "UKM6",
                "postalCode": "IV3 5NX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463702670",
                "email": "gordon.duncan@highland.gov.uk",
                "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.highland.gov.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-3564",
            "name": "Local Sheriff Court",
            "identifier": {
                "legalName": "Local Sheriff Court"
            },
            "address": {
                "locality": "Inverness",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-91978",
            "name": "Eris Business Services",
            "identifier": {
                "legalName": "Eris Business Services"
            },
            "address": {
                "streetAddress": "Altnacardich Woodland Office, Newtonhill,",
                "locality": "Inverness",
                "region": "UK",
                "postalCode": "IV3 8RN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7764192503"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-25494",
            "name": "Arena HR Ltd",
            "identifier": {
                "legalName": "Arena HR Ltd"
            },
            "address": {
                "streetAddress": "Ingram Enterprise Centre,, John Finnie Street",
                "locality": "Kilmarnock",
                "region": "UKM93",
                "postalCode": "KA1 1DD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7805332236"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-91979",
            "name": "Caton Advisers Llp",
            "identifier": {
                "legalName": "Caton Advisers Llp"
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