{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03d534-2023-06-09T15:57:57+01:00",
    "date": "2023-06-09T15:57:57+01:00",
    "ocid": "ocds-h6vhtk-03d534",
    "initiationType": "tender",
    "tender": {
        "id": "PRJ_RBKC_20857",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "RBKC Out of Hours Call Centre Service",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "mainProcurementCategory": "services",
        "description": "The Royal Borough of Kensington & Chelsea (RBKC) is inviting tenders from sufficiently experienced and qualified contractors for the provision of an out of hours call handling service. The delivery of the contract is anticipated to begin on or around Tuesday 22nd August 2023.",
        "value": {
            "amount": 814200,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "A Service Contract will be awarded to one contractor. The contract will be established for an initial duration of 36 months, with the option to extend for up to 24 further months at RBKC's discretion.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "40"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "value": {
                    "amount": 814200,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "24 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "http://www.capitalesourcing.com",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-07-10T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2023-07-10T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-07-10T12:00:00+01:00"
        },
        "hasRecurrence": true
    },
    "parties": [
        {
            "id": "GB-FTS-84915",
            "name": "The Royal Borough of Kensington & Chelsea",
            "identifier": {
                "legalName": "The Royal Borough of Kensington & Chelsea"
            },
            "address": {
                "streetAddress": "Town Hall, 8 Hornton Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "W8 7NX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lauren Wheatcroft",
                "email": "procurement@rbkc.gov.uk",
                "url": "http://www.capitalesourcing.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.rbkc.gov.uk",
                "buyerProfile": "http://www.rbkc.gov.uk/business-and-enterprise/business-opportunities-and-procurement/procurement-borough",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-124",
            "name": "Public Procurement Review Service",
            "identifier": {
                "legalName": "Public Procurement Review Service"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-84915",
        "name": "The Royal Borough of Kensington & Chelsea"
    },
    "language": "en"
}