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    "date": "2023-10-27T09:19:03+01:00",
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    "description": "(SC Ref:748640)",
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        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Digital ARC Solution",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72260000",
            "description": "Software-related services"
        },
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        "description": "Dumfries and Galloway Council are seeking bids for a digital alarm receiving centre (ARC) solution.",
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            {
                "id": "1",
                "description": "This tender process is for participation in the Contract for a digital alarm receiving centre (ARC) solution for Dumfries and Galloway Council. The contract is required due to the Openreach analogue switch off by December 2025 which has prompted Dumfries and Galloway Council to migrate its telecare service to a digital solution. Digital ARC solution to be cloud-hosted via a Supplier as a Service (SaaS) platform.",
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                            "type": "quality",
                            "description": "70"
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                "hasRenewal": true,
                "renewal": {
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                        "description": "Miscellaneous software package and computer systems"
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                    "description": "1. SPD (Scotland) Question 4B.5.1b and 4B.5.2 - INSURANCE REQUIREMENTS: It is a requirement of the contracts to be procured that tenderers hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance are indicated below: Employers' Liability Insurance - statutory Five Million Pounds (5,000,000GBP) Sterling, each and every claim, Public/Products Liability Insurance - Ten Million Pounds (10,000,000GBP) Sterling, each and every claim but in the aggregate for products; and Professional Indemnity Insurance - Five Million Pounds (5,000,000GBP) Sterling, each and every claim, or, Ten Million Pounds (10,000,000GBP) Sterling in the annual aggregate. Dumfries and Galloway Council understands that tenderers may wish to evidence the cover spread across multiple insurers, which would be acceptable.",
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                    "description": "Tenderers will be required to provide examples that demonstrate that they have the relevant experience to delivering services of a similar scope and scale to those detailed in this specification. The tenderer MUST HOLD a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BSEN ISO 9001 (or equivalent). OR A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the tenderer has and continues to implement a quality management policy that is authorized by their Chief Executive, or equivalent, and is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation. CYBER SECURITY The Tenderer will need to be successfully listed on the Digital Telecare Security Assessment Scheme or be able to evidence a similar level of security accreditation in line with the requirements of the scheme.",
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                "email": "Procurement.SocialCare@dumgal.gov.uk",
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