{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-0408ee-2024-02-26T09:29:39Z", "date": "2024-02-26T09:29:39Z", "ocid": "ocds-h6vhtk-0408ee", "description": "Tenders should be submitted using the Tender Documents provided in the 'Associated Documents' Section, which includes a document checklist. To obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/[To follow] (SC Ref:759127)", "initiationType": "tender", "tender": { "id": "HAN -CR0465", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Warden Call and Telecare Services Inspection, Repair & Maintenance", "status": "complete", "classification": { "scheme": "CPV", "id": "50300000", "description": "Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment" }, "mainProcurementCategory": "services", "description": "Hanover (Scotland) is seeking a Warden Call and Telecare Services solution for its portfolio of homes across Scotland. This solution will deliver periodic testing, routine maintenance and repairs including a 24/7 / 365 days response capability for the restoration of critical services and a customer request service for fault reporting and resolution. To enable this, integration with existing Warden Call, Telecare and other Hanover systems will be required.", "value": { "amount": 1500000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "Hanover (Scotland) is seeking a Warden Call and Telecare Services solution for its portfolio of homes across Scotland. This solution will deliver periodic testing, maintenance and repairs including a 24/7 / 365 day response capability for the restoration of critical services and a customer request service for fault reporting and resolution. Some training will also be required. To enable this, integration with existing Warden Call, Telecare and other Hanover systems will be required. The new service will commence with confirmation of the asset baseline to establish condition and, from which, to develop and implement an appropriate preventative maintenance and equipment replacement schedule. During the contract period the estate will undergo a digitisation programme. A number of properties' equipment will be upgraded and, post upgrade, a period of manufacturer warranty on the new/upgraded will apply. However, the equipment will still be required to inspected by the Supplier during this period. Seamless support services will be required to be delivered during this period of transition from analogue, through a period of analogue / digital mix and on to a fully digital service. An open tender exercise will be carried out. Bidders will be required to provide a cost per development to carry out pre-planned maintenance to all equipment on site, as well as an hourly rate for callout services, for the commercial aspect. Bidders will also be required to provide answers to technical questions for the quality element Additional information: The service will operate in a framework of continuous improvement; bringing innovation, sharing ideas and implementing improvement measures. A Contract Operations' Manual will be jointly developed and cover process, management and governance on a day to day basis. It will also cover performance monitoring and dispute resolution.", "status": "cancelled", "value": { "amount": 1500000, "currency": "GBP" }, "contractPeriod": { "startDate": "2024-03-01T00:00:00Z", "endDate": "2027-02-28T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Up to 2 x 12-month renewals, potentially extending the duration to a total of 5 years." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": true, "options": { "description": "A schedule of rates for replacement parts is also requested." }, "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "40" }, { "type": "price", "description": "60" } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "50330000", "description": "Maintenance services of telecommunications equipment" }, { "scheme": "CPV", "id": "50300000", "description": "Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment" }, { "scheme": "CPV", "id": "38431200", "description": "Smoke-detection apparatus" }, { "scheme": "CPV", "id": "50320000", "description": "Repair and maintenance services of personal computers" }, { "scheme": "CPV", "id": "50413100", "description": "Repair and maintenance services of gas-detection equipment" }, { "scheme": "CPV", "id": "50413200", "description": "Repair and maintenance services of firefighting equipment" } ], "deliveryAddresses": [ { "region": "UKM9" }, { "region": "UKM" }, { "region": "UKM" } ], "deliveryLocation": { "description": "Various across Scotland." }, "relatedLot": "1" } ], "communication": { "futureNoticeDate": "2023-11-17T00:00:00Z", "atypicalToolUrl": "https://www.publiccontractsscotland.gov.uk" }, "coveredBy": [ "GPA" ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk", "documents": [ { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "contractTerms": { "performanceTerms": "Included in Procurement documents.", "electronicInvoicingPolicy": "allowed", "hasElectronicPayment": true }, "otherRequirements": { "requiresStaffNamesAndQualifications": true }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2024-01-12T12:00:00Z" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "endDate": "2024-05-21T23:59:59+01:00" } }, "awardPeriod": { "startDate": "2024-01-15T12:00:00Z" }, "bidOpening": { "date": "2024-01-15T12:00:00Z", "address": { "streetAddress": "Hanover (Scotland) Head Office, Edinburgh" }, "description": "To preserve the equity and confidentiality, two members of Hanover Scotland staff will open all Tenders on the designated date/time." }, "hasRecurrence": true, "recurrence": { "description": "Mid2026." }, "amendments": [ { "id": "1", "unstructuredChanges": [ { "oldValue": { "date": "2024-01-12T12:00:00Z" }, "newValue": { "date": "2024-01-19T12:00:00Z" }, "where": { "section": "IV.2.2", "label": "Time limit" } }, { "oldValue": { "date": "2024-05-21" }, "newValue": { "date": "2024-05-28" }, "where": { "section": "IV.2.6", "label": "Minimum time frame during which the tenderer must maintain the tender" } }, { "oldValue": { "date": "2024-01-15T12:00:00Z" }, "newValue": { "date": "2024-01-19T12:00:00Z" }, "where": { "section": "IV.2.7", "label": "Conditions for opening of tenders" } } ], "description": "The changes have been made to the notice period to give bidders an extra week for clarifications and to prepare and submit bids." } ] }, "parties": [ { "id": "GB-FTS-2839", "name": "Hanover (Scotland) Housing Association Ltd", "identifier": { "legalName": "Hanover (Scotland) Housing Association Ltd" }, "address": { "streetAddress": "95 McDonald Road", "locality": "Edinburgh", "region": "UKM", "postalCode": "EH7 4NS", "countryName": "United Kingdom" }, "contactPoint": { "name": "Malcolm McFarlane", "email": "tenders@mjmconsultancy.co.uk" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "url": "http://www.hanover.scot", "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12742", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "06", "description": "Housing and community amenities" } ] } }, { "id": "GB-FTS-100263", "name": "Hanover (Scotland) Housing Association Ltd", "identifier": { "legalName": "Hanover (Scotland) Housing Association Ltd", "id": "SC014738" }, "address": { "streetAddress": "95 McDonald Road", "locality": "Edinburgh", "region": "UKM", "postalCode": "EH7 4NS", "countryName": "United Kingdom" }, "contactPoint": { "name": "Malcolm McFarlane", "email": "tenders@mjmconsultancy.co.uk", "url": "http://www.publiccontractsscotland.gov.uk" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "url": "http://www.hanover.scot", "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12742", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "06", "description": "Housing and community amenities" } ] } }, { "id": "GB-FTS-46576", "name": "Edinburgh Sheriff Court and Justice of the Peace Court", "identifier": { "legalName": "Edinburgh Sheriff Court and Justice of the Peace Court" }, "address": { "streetAddress": "Sheriff Court House", "locality": "Edinburgh", "postalCode": "EH1 1LB", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-95888", "name": "OpenView Security Solutions Limited", "identifier": { "legalName": "OpenView Security Solutions Limited" }, "address": { "streetAddress": "Unit 10 Amethyst Road Newcastle Business Park , Newcastle upon Tyne", "locality": "Tyne & Wear", "region": "UK", "postalCode": "NE4 7YL", "countryName": "United Kingdom" }, "contactPoint": { "telephone": "+44 7921688148", "faxNumber": "+44 8450719111" }, "roles": [ "supplier" ], "details": { "url": "https://openviewgroup.com/", "scale": "large" } } ], "buyer": { "id": "GB-FTS-100263", "name": "Hanover (Scotland) Housing Association Ltd" }, "links": [ { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000751070" } ], "language": "en", "awards": [ { "id": "006052-2024-CR0465-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-FTS-95888", "name": "OpenView Security Solutions Limited" } ] } ], "contracts": [ { "id": "006052-2024-CR0465-1", "awardID": "006052-2024-CR0465-1", "status": "active", "value": { "amount": 1500000, "currency": "GBP" }, "dateSigned": "2024-02-13T00:00:00Z" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 4 }, { "id": "2", "measure": "smeBids", "relatedLot": "1", "value": 1 }, { "id": "3", "measure": "foreignBidsFromEU", "relatedLot": "1", "value": 0 }, { "id": "4", "measure": "foreignBidsFromNonEU", "relatedLot": "1", "value": 4 }, { "id": "5", "measure": "electronicBids", "relatedLot": "1", "value": 4 } ] } }