{
    "tag": [
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    "id": "ocds-h6vhtk-042e1f-2024-01-18T10:36:48Z",
    "date": "2024-01-18T10:36:48Z",
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            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM AND SUPPORTING TECHNOLOGIES",
        "status": "complete",
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            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "The Royal Borough of Kensington & Chelsea (RBKC) has awarded a call of contract to 1 sole contractor for the delivery of a System Integration Service for the RBKC Customer Relationship Management (CRM) Solution. The contract was procured via the CCS G-Cloud 13 Framework Agreement reference RM1557.13.",
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                "awardCriteria": {
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                            "type": "quality",
                            "description": "60.00"
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                        {
                            "name": "Social Value",
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                            "description": "10.00"
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                "hasOptions": false,
                "status": "cancelled"
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                "relatedLot": "1"
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        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
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        "procurementMethodRationaleClassifications": [
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                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
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            }
        ],
        "procurementMethodRationale": "The contract was procured via the Crown Commercial Services G-Cloud 13 framework. The total call off contract value is above the current FTS threshold for services."
    },
    "awards": [
        {
            "id": "001704-2024-1-1",
            "relatedLots": [
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            ],
            "title": "CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM AND SUPPORTING TECHNOLOGIES",
            "status": "active",
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                    "name": "Hitachi Solutions Europe Ltd"
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    "parties": [
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                "streetAddress": "Town Hall, 8 Hornton Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "WX8 7NX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "lauren.wheatcroft@rbkc.gov.uk"
            },
            "roles": [
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                "buyerProfile": "http://www.rbkc.gov.uk/business-and-enterprise/business-opportunities-and-procurement/procurement-borough",
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                        "description": "General public services"
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                ]
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        },
        {
            "id": "GB-FTS-102783",
            "name": "Hitachi Solutions Europe Ltd",
            "identifier": {
                "legalName": "Hitachi Solutions Europe Ltd"
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            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
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            "details": {
                "scale": "large"
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        },
        {
            "id": "GB-FTS-124",
            "name": "Public Procurement Review Service",
            "identifier": {
                "legalName": "Public Procurement Review Service"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
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            "roles": [
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    ],
    "buyer": {
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    "contracts": [
        {
            "id": "001704-2024-1-1",
            "awardID": "001704-2024-1-1",
            "title": "CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM AND SUPPORTING TECHNOLOGIES",
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            "dateSigned": "2024-01-16T00:00:00Z"
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    "language": "en"
}