{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-044e97-2026-03-12T10:53:56Z",
"date": "2026-03-12T10:53:56Z",
"ocid": "ocds-h6vhtk-044e97",
"description": "Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.",
"initiationType": "tender",
"tender": {
"id": "C5167",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Synergy Business Process Services (BPS)",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79400000",
"description": "Business and management consultancy and related services"
},
"mainProcurementCategory": "services",
"description": "Provision of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.",
"value": {
"amount": 958700000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.
The Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy.
The Synergy Programme comprises the following central Government Departments (Departments) and their Arm's Length Bodies (ALBs).
- Ministry of Justice (MoJ);
- Department for Work and Pensions (DWP);
- Department for the Environment, Food and Rural Affairs (DEFRA); and
- Home Office (HO).
DWP are currently the lead contracting authority for The Synergy Programme.
The prime driver of the Synergy Programme is to drive significant business transformation across four cluster Departments and their ALBs.
The Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition. Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services.",
"status": "cancelled",
"awardCriteria": {
"criteria": [
{
"name": "Technical Envelope (Quality)",
"type": "quality",
"description": "60%"
},
{
"name": "Social Value",
"type": "quality",
"description": "10%"
},
{
"name": "Price",
"type": "quality",
"description": "30%"
},
{
"type": "price",
"description": "30"
},
{
"name": "Technical Envelope",
"type": "quality",
"description": "60"
},
{
"name": "Social Value",
"type": "quality",
"description": "10"
},
{
"type": "price",
"description": "30"
}
]
},
"value": {
"amount": 958700000,
"currency": "GBP"
},
"contractPeriod": {
"durationInDays": 3600
},
"hasRenewal": true,
"renewal": {
"description": "Up to 36 months, increment(s) to be defined by the Authority. Please note, this up to 36 month extension option is included in the above duration of 120 months (i.e. the initial contract term is 84 months)."
},
"secondStage": {
"maximumCandidates": 4
},
"selectionCriteria": {
"description": "The full suite of tender documentation, including specification and specific details of the \"Competitive Procedure with Negotiation\" relating to this procurement exercise can be found at the following link under Ref PQQ_28942: https://dwp.bravosolution.co.uk/web/login.shtml"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": true,
"options": {
"description": "The initial term of this contract is for a period of seven years. There is an optional extension period of up to an additional three years in any combination of annual increments."
}
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
{
"scheme": "CPV",
"id": "48100000",
"description": "Industry specific software package"
},
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
{
"scheme": "CPV",
"id": "72250000",
"description": "System and support services"
},
{
"scheme": "CPV",
"id": "72260000",
"description": "Software-related services"
},
{
"scheme": "CPV",
"id": "72261000",
"description": "Software support services"
},
{
"scheme": "CPV",
"id": "72300000",
"description": "Data services"
},
{
"scheme": "CPV",
"id": "72317000",
"description": "Data storage services"
},
{
"scheme": "CPV",
"id": "79000000",
"description": "Business services: law, marketing, consulting, recruitment, printing and security"
},
{
"scheme": "CPV",
"id": "79211110",
"description": "Payroll management services"
},
{
"scheme": "CPV",
"id": "79211120",
"description": "Sales and purchases recording services"
},
{
"scheme": "CPV",
"id": "79630000",
"description": "Personnel services except placement and supply services"
},
{
"scheme": "CPV",
"id": "79631000",
"description": "Personnel and payroll services"
}
],
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
},
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"communication": {
"futureNoticeDate": "2024-07-31T00:00:00+01:00"
},
"coveredBy": [
"GPA"
],
"submissionMethod": [
"electronicSubmission",
"written"
],
"submissionMethodDetails": "https://dwp.bravosolution.co.uk/web/login.shtml",
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "In accordance with Regulations 57, 58 and 60 of the Public Contracts Regulations 2015, tenderers will be assessed in accordance with the Public Contract Regulations 2015, on the basis of information provided in response to the Selection Questionnaire. The full suite of tender documentation, including specification and specific details of the \"Competitive Procedure with Negotiation\" relating to this procurement exercise can be found at the following link under Ref PQQ_28942: https://dwp.bravosolution.co.uk/web/login.shtml",
"appliesTo": [
"supplier"
]
}
]
},
"documents": [
{
"id": "economic",
"documentType": "economicSelectionCriteria"
},
{
"id": "technical",
"documentType": "technicalSelectionCriteria"
}
],
"contractTerms": {
"performanceTerms": "Contract performance conditions may relate in particular to social and environmental considerations. The full suite of tender documentation, including specification and specific details of the \"Competitive Procedure with Negotiation\" relating to this procurement exercise can be found at the following link under Ref PQQ_28942: https://dwp.bravosolution.co.uk/web/login.shtml"
},
"otherRequirements": {
"requiresStaffNamesAndQualifications": true
},
"procurementMethod": "selective",
"procurementMethodDetails": "Competitive procedure with negotiation",
"secondStage": {
"successiveReduction": true,
"noNegotiationNecessary": true,
"invitationDate": "2024-11-05T00:00:00Z"
},
"tenderPeriod": {
"endDate": "2024-10-10T12:00:00+01:00"
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 360
}
},
"hasRecurrence": false,
"reviewDetails": "Review procedures are as set out in the Public Contracts Regulations 2015. Proceedings
under the Public Contracts Regulations 2015 are time limited, and any such proceedings
must be brought in the High Court of England and Wales."
},
"parties": [
{
"id": "GB-FTS-18614",
"name": "Department for Work and Pensions",
"identifier": {
"legalName": "Department for Work and Pensions"
},
"address": {
"streetAddress": "Caxton House, Tothill Street",
"locality": "London",
"region": "UK",
"postalCode": "SW1H 9NA",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "synergycst.deliveryteam@dwp.gov.uk",
"url": "https://dwp.bravosolution.co.uk/web/login.shtml"
},
"roles": [
"buyer",
"centralPurchasingBody"
],
"details": {
"url": "https://www.gov.uk/government/organisations/department-for-work-pensions",
"classifications": [
{
"id": "MINISTRY",
"scheme": "TED_CA_TYPE",
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
},
{
"id": "01",
"scheme": "COFOG",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-123904",
"name": "High Court",
"identifier": {
"legalName": "High Court"
},
"address": {
"streetAddress": "Strand",
"locality": "London",
"postalCode": "WC2A 2L",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-160262",
"name": "Department for Work & Pensions",
"identifier": {
"legalName": "Department for Work & Pensions"
},
"address": {
"streetAddress": "Caxton House, 6-12 Tothill Street, London, SW1H 9NA",
"locality": "London",
"region": "UK",
"postalCode": "SW1H 9NA",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Jonathan McWilliams",
"email": "jonathan.mcwilliams@dwp.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.gov.uk/government/organisations/department-for-work-pensions",
"buyerProfile": "https://www.gov.uk/government/organisations/department-for-work-pensions",
"classifications": [
{
"id": "MINISTRY",
"scheme": "TED_CA_TYPE",
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
},
{
"id": "01",
"scheme": "COFOG",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-177008",
"name": "Capita Business Services Ltd",
"identifier": {
"legalName": "Capita Business Services Ltd"
},
"address": {
"streetAddress": "First Floor, 2 Kingdom Street, Paddington",
"locality": "London",
"region": "UK",
"postalCode": "W2 6BD",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-FTS-537",
"name": "Royal Courts of Justice",
"identifier": {
"legalName": "Royal Courts of Justice"
},
"address": {
"streetAddress": "The Strand",
"locality": "London",
"postalCode": "WC2A 2LL",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
],
"details": {
"url": "https://theroyalcourtsofjustice.com/"
}
}
],
"buyer": {
"id": "GB-FTS-160262",
"name": "Department for Work & Pensions"
},
"language": "en",
"awards": [
{
"id": "022214-2026-1",
"relatedLots": [
"1"
],
"status": "active",
"hasSubcontracting": true,
"subcontracting": {
"minimumPercentage": 0.05,
"maximumPercentage": 0.05,
"description": "Technical and professional services"
},
"suppliers": [
{
"id": "GB-FTS-177008",
"name": "Capita Business Services Ltd"
}
]
}
],
"contracts": [
{
"id": "022214-2026-1",
"awardID": "022214-2026-1",
"status": "active",
"value": {
"amount": 873410000,
"currency": "GBP"
},
"dateSigned": "2026-03-02T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 2
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 0
},
{
"id": "3",
"measure": "foreignBidsFromEU",
"relatedLot": "1",
"value": 0
},
{
"id": "4",
"measure": "foreignBidsFromNonEU",
"relatedLot": "1",
"value": 0
},
{
"id": "5",
"measure": "electronicBids",
"relatedLot": "1",
"value": 2
}
]
}
}