{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-04691e-2025-02-04T14:05:05Z", "date": "2025-02-04T14:05:05Z", "ocid": "ocds-h6vhtk-04691e", "description": "To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=921509676 GO Reference: GO-202524-PRO-29301351", "initiationType": "tender", "tender": { "id": "GLH0012", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Repair, Maintenance and Associated Services", "status": "complete", "classification": { "scheme": "CPV", "id": "50000000", "description": "Repair and maintenance services" }, "mainProcurementCategory": "services", "description": "Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. Tenders were invited to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service for a term of five years with the option to extend for two further periods of twenty four months up to a maximum of nine years in aggregate. The tender for repairs, maintenance and associated services was divided into four lots. Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1 Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2 Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3 Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions) This contract award notice relates to Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions).", "value": { "amount": 87000000, "currency": "GBP" }, "lots": [ { "id": "1", "title": "Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1", "description": "The typical activity under Lot 1 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 1, currently includes within it approx. 744 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: *Planned Investment Works; *Compliance Programme and Servicing; *Responsive Repairs (24/7, 365 days a year basis); *Void Works (to achieve a letting standard); *Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 1 was detailed within the tender documents.", "value": { "amount": 38000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1800 }, "hasRenewal": true, "renewal": { "description": "Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate." }, "secondStage": { "minimumCandidates": 5, "maximumCandidates": 5 }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Cost Submission", "type": "cost", "description": "40" } ] } }, { "id": "2", "title": "Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2", "description": "The typical activity under Lot 2 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 2, currently includes within it approx. 383 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: *Planned Investment Works; *Compliance Programme and Servicing; *Responsive Repairs (24/7, 365 days a year basis); *Void Works (to achieve a letting standard); *Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 2 was detailed within the tender documents.", "value": { "amount": 24000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1800 }, "hasRenewal": true, "renewal": { "description": "Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate." }, "secondStage": { "minimumCandidates": 5, "maximumCandidates": 5 }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Cost Submission", "type": "cost", "description": "40" } ] } }, { "id": "3", "title": "Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3", "description": "The typical activity under Lot 3 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 3, currently includes within it approx. 302 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: *Planned Investment Works; *Compliance Programme and Servicing; *Responsive Repairs (24/7, 365 days a year basis); *Void Works (to achieve a letting standard); *Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 3 was detailed within the tender documents.", "value": { "amount": 24000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1800 }, "hasRenewal": true, "renewal": { "description": "Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate." }, "secondStage": { "minimumCandidates": 5, "maximumCandidates": 5 }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Cost Submission", "type": "cost", "description": "40" } ] } }, { "id": "4", "title": "Out of Hours (OOH) Call Handling Service (All Regions)", "description": "The typical activity under Lot 4 will be to deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service will include the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.", "value": { "amount": 1000000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 1800 }, "hasRenewal": true, "renewal": { "description": "Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate." }, "secondStage": { "minimumCandidates": 5, "maximumCandidates": 5 }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Quality", "type": "quality", "description": "60" }, { "name": "Cost Submission", "type": "cost", "description": "40" } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "50000000", "description": "Repair and maintenance services" }, { "scheme": "CPV", "id": "42500000", "description": "Cooling and ventilation equipment" }, { "scheme": "CPV", "id": "44100000", "description": "Construction materials and associated items" }, { "scheme": "CPV", "id": "44200000", "description": "Structural products" }, { "scheme": "CPV", "id": "44400000", "description": "Miscellaneous fabricated products and related items" }, { "scheme": "CPV", "id": "44600000", "description": "Tanks, reservoirs and containers; central-heating radiators and boilers" }, { "scheme": "CPV", "id": "45100000", "description": "Site preparation work" }, { "scheme": "CPV", "id": "45200000", "description": "Works for complete or part construction and civil engineering work" }, { "scheme": "CPV", "id": "45300000", "description": "Building installation work" }, { "scheme": "CPV", "id": "45400000", "description": "Building completion work" }, { "scheme": "CPV", "id": "50500000", "description": "Repair and maintenance services for pumps, valves, taps and metal containers and machinery" }, { "scheme": "CPV", "id": "50700000", "description": "Repair and maintenance services of building installations" }, { "scheme": "CPV", "id": "51100000", "description": "Installation services of electrical and mechanical equipment" }, { "scheme": "CPV", "id": "51300000", "description": "Installation services of communications equipment" }, { "scheme": "CPV", "id": "51700000", "description": "Installation services of fire protection equipment" }, { "scheme": "CPV", "id": "51800000", "description": "Installation services of metal containers" }, { "scheme": "CPV", "id": "71300000", "description": "Engineering services" }, { "scheme": "CPV", "id": "77200000", "description": "Forestry services" }, { "scheme": "CPV", "id": "77300000", "description": "Horticultural services" }, { "scheme": "CPV", "id": "90400000", "description": "Sewage services" }, { "scheme": "CPV", "id": "90600000", "description": "Cleaning and sanitation services in urban or rural areas, and related services" }, { "scheme": "CPV", "id": "90700000", "description": "Environmental services" }, { "scheme": "CPV", "id": "90900000", "description": "Cleaning and sanitation services" }, { "scheme": "CPV", "id": "92222000", "description": "Closed circuit television services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "deliveryLocation": { "description": "UNITED KINGDOM" }, "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "50000000", "description": "Repair and maintenance services" }, { "scheme": "CPV", "id": "42500000", "description": "Cooling and ventilation equipment" }, { "scheme": "CPV", "id": "44100000", "description": "Construction materials and associated items" }, { "scheme": "CPV", "id": "44200000", "description": "Structural products" }, { "scheme": "CPV", "id": "44400000", "description": "Miscellaneous fabricated products and related items" }, { "scheme": "CPV", "id": "44600000", "description": "Tanks, reservoirs and containers; central-heating radiators and boilers" }, { "scheme": "CPV", "id": "45100000", "description": "Site preparation work" }, { "scheme": "CPV", "id": "45200000", "description": "Works for complete or part construction and civil engineering work" }, { "scheme": "CPV", "id": "45300000", "description": "Building installation work" }, { "scheme": "CPV", "id": "45400000", "description": "Building completion work" }, { "scheme": "CPV", "id": "50500000", "description": "Repair and maintenance services for pumps, valves, taps and metal containers and machinery" }, { "scheme": "CPV", "id": "50700000", "description": "Repair and maintenance services of building installations" }, { "scheme": "CPV", "id": "51100000", "description": "Installation services of electrical and mechanical equipment" }, { "scheme": "CPV", "id": "51300000", "description": "Installation services of communications equipment" }, { "scheme": "CPV", "id": "51700000", "description": "Installation services of fire protection equipment" }, { "scheme": "CPV", "id": "51800000", "description": "Installation services of metal containers" }, { "scheme": "CPV", "id": "71300000", "description": "Engineering services" }, { "scheme": "CPV", "id": "77200000", "description": "Forestry services" }, { "scheme": "CPV", "id": "77300000", "description": "Horticultural services" }, { "scheme": "CPV", "id": "90400000", "description": "Sewage services" }, { "scheme": "CPV", "id": "90600000", "description": "Cleaning and sanitation services in urban or rural areas, and related services" }, { "scheme": "CPV", "id": "90700000", "description": "Environmental services" }, { "scheme": "CPV", "id": "90900000", "description": "Cleaning and sanitation services" }, { "scheme": "CPV", "id": "92222000", "description": "Closed circuit television services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "deliveryLocation": { "description": "UNITED KINGDOM" }, "relatedLot": "2" }, { "id": "3", "additionalClassifications": [ { "scheme": "CPV", "id": "50000000", "description": "Repair and maintenance services" }, { "scheme": "CPV", "id": "42500000", "description": "Cooling and ventilation equipment" }, { "scheme": "CPV", "id": "44100000", "description": "Construction materials and associated items" }, { "scheme": "CPV", "id": "44200000", "description": "Structural products" }, { "scheme": "CPV", "id": "44400000", "description": "Miscellaneous fabricated products and related items" }, { "scheme": "CPV", "id": "44600000", "description": "Tanks, reservoirs and containers; central-heating radiators and boilers" }, { "scheme": "CPV", "id": "45100000", "description": "Site preparation work" }, { "scheme": "CPV", "id": "45200000", "description": "Works for complete or part construction and civil engineering work" }, { "scheme": "CPV", "id": "45300000", "description": "Building installation work" }, { "scheme": "CPV", "id": "45400000", "description": "Building completion work" }, { "scheme": "CPV", "id": "50500000", "description": "Repair and maintenance services for pumps, valves, taps and metal containers and machinery" }, { "scheme": "CPV", "id": "50700000", "description": "Repair and maintenance services of building installations" }, { "scheme": "CPV", "id": "51100000", "description": "Installation services of electrical and mechanical equipment" }, { "scheme": "CPV", "id": "51300000", "description": "Installation services of communications equipment" }, { "scheme": "CPV", "id": "51700000", "description": "Installation services of fire protection equipment" }, { "scheme": "CPV", "id": "51800000", "description": "Installation services of metal containers" }, { "scheme": "CPV", "id": "71300000", "description": "Engineering services" }, { "scheme": "CPV", "id": "77200000", "description": "Forestry services" }, { "scheme": "CPV", "id": "77300000", "description": "Horticultural services" }, { "scheme": "CPV", "id": "90400000", "description": "Sewage services" }, { "scheme": "CPV", "id": "90600000", "description": "Cleaning and sanitation services in urban or rural areas, and related services" }, { "scheme": "CPV", "id": "90700000", "description": "Environmental services" }, { "scheme": "CPV", "id": "90900000", "description": "Cleaning and sanitation services" }, { "scheme": "CPV", "id": "92222000", "description": "Closed circuit television services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "deliveryLocation": { "description": "UNITED KINGDOM" }, "relatedLot": "3" }, { "id": "4", "additionalClassifications": [ { "scheme": "CPV", "id": "50000000", "description": "Repair and maintenance services" }, { "scheme": "CPV", "id": "79500000", "description": "Office-support services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UK" } ], "deliveryLocation": { "description": "UNITED KINGDOM" }, "relatedLot": "4" } ], "submissionMethod": [ "written" ], "documents": [ { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "procurementMethod": "selective", "procurementMethodDetails": "Restricted procedure", "tenderPeriod": { "endDate": "2024-06-28T14:00:00+01:00" }, "secondStage": { "invitationDate": "2024-07-29T00:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 180 } }, "hasRecurrence": false, "contractTerms": { "hasElectronicOrdering": true, "electronicInvoicingPolicy": "allowed", "hasElectronicPayment": true } }, "parties": [ { "id": "GB-FTS-114188", "name": "Golden Lane Housing Limited", "identifier": { "legalName": "Golden Lane Housing Limited", "id": "8734" }, "address": { "streetAddress": "Parkway Four, Parkway Business Centre, Princess Road", "locality": "Manchester", "region": "UK", "postalCode": "M14 7HR", "countryName": "United Kingdom" }, "contactPoint": { "name": "Joanne Keating", "telephone": "+44 7721649628", "email": "joanne.keating@glh.org.uk", "url": "https://www.delta-sourcing.com/respond/PW7SX75W75" }, "roles": [ "buyer" ], "details": { "url": "http://www.glh.org.uk", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "06", "description": "Housing and community amenities" } ] } }, { "id": "GB-FTS-726", "name": "High Court of England and Wales", "identifier": { "legalName": "High Court of England and Wales" }, "address": { "streetAddress": "The Strand", "locality": "London", "postalCode": "WC2A 2LL", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-137036", "name": "MCP Property Services Ltd", "identifier": { "legalName": "MCP Property Services Ltd", "id": "03744489" }, "address": { "streetAddress": "Building B, The Chase, Foxholes Business Park, John Tate Road", "locality": "Hertford", "region": "UK", "postalCode": "SG13 7NN", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } } ], "buyer": { "id": "GB-FTS-114188", "name": "Golden Lane Housing Limited" }, "language": "en", "awards": [ { "id": "003651-2025-1", "relatedLots": [ "4" ], "title": "Out of Hours (OOH) Call Handling Service (All Regions)", "status": "active", "suppliers": [ { "id": "GB-FTS-137036", "name": "MCP Property Services Ltd" } ] } ], "contracts": [ { "id": "003651-2025-1", "awardID": "003651-2025-1", "title": "Out of Hours (OOH) Call Handling Service (All Regions)", "status": "active", "value": { "amount": 250000, "currency": "GBP" }, "dateSigned": "2025-01-29T00:00:00Z" } ], "bids": { "statistics": [ { "id": "4", "measure": "bids", "relatedLot": "4", "value": 2 }, { "id": "5", "measure": "smeBids", "relatedLot": "4", "value": 2 }, { "id": "6", "measure": "electronicBids", "relatedLot": "4", "value": 2 } ] } }