{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0471de-2025-03-11T10:55:14Z",
    "date": "2025-03-11T10:55:14Z",
    "ocid": "ocds-h6vhtk-0471de",
    "description": "To be invited to participate in the tender you must submit your expression of interest to paul.midgley@sse.com by no later than 16:00hrs Monday 22nd July 2024. The full scope of service will be provided upon request please email your request to Paul Midgley at: paul.midgley@sse.com",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-0471de",
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        },
        "title": "N/A",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "mainProcurementCategory": "services",
        "description": "provision of additional call handling Agent to support SSE call centre operations and provide ad hoc agents to cover severe weather events",
        "lots": [
            {
                "id": "1",
                "description": "provision of 10 full time additional call handling agents, and 1 team manager to support SSE call centre operations and supply ad hoc agents to cover severe weather events",
                "status": "cancelled",
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://sse.app.jaggaer.com/web/index.html",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Condition of participation & required to be invited to bid. 1.The Supplier operation must be UK & Ireland based and not based offshore. 2. Ability to provide on demand additional agents at short notice 3. Agents must be fluent in spoken & written English and have a good level of comprehension. 4. Either already be registered on the Jagger eSourcing portal or be willing to register on the portal. Further information on the Jagger portal can be found at the following address: https://sse.app.jaggaer.com/web/index.html If you meet the above conditions and wish to be invited to bid for this contract please email your expression of interest to Paul Midgley Senior Category Manager at: paul.midgley@sse.com Expression of Interest & Applications to be invited to bid must be received not later than 16:00hrs Monday 22nd July 2024.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "otherRequirements": {
            "reductionCriteria": "For further details and to submit your expression of interest please email Paul Midgley at: paul.midgley@sse.com no later than 16:00hrs Monday 22nd July 2024."
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Negotiated procedure with prior call for competition",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "maximumParticipants": 1,
                "periodRationale": "This will be a 4 year term which will be reviewed annually."
            }
        },
        "tenderPeriod": {
            "endDate": "2024-07-22T16:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2024-09-30T00:00:00+01:00"
        },
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        }
    },
    "parties": [
        {
            "id": "GB-FTS-94258",
            "name": "SSE plc",
            "identifier": {
                "legalName": "SSE plc",
                "id": "SC117119"
            },
            "address": {
                "streetAddress": "200 Dunkeld Road",
                "locality": "Perth",
                "region": "UK",
                "postalCode": "PH1 3AQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Paul Midgley",
                "telephone": "+44 7721403676",
                "email": "paul.midgley@sse.com",
                "url": "https://sse.app.jaggaer.com/web/index.html"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.sse.com/",
                "buyerProfile": "https://sse.app.jaggaer.com/web/index.html",
                "classifications": [
                    {
                        "scheme": "TED_CE_ACTIVITY",
                        "id": "ELECTRICITY",
                        "description": "Electricity"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-116707",
            "name": "SSE Service PLc",
            "identifier": {
                "legalName": "SSE Service PLc"
            },
            "address": {
                "locality": "Glasgow",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-68899",
            "name": "SSE plc",
            "identifier": {
                "legalName": "SSE plc"
            },
            "address": {
                "streetAddress": "Inveralmond House, 200 Dunkeld Road",
                "locality": "Perth",
                "region": "UK",
                "postalCode": "PH1 3AQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Paul Midgley",
                "email": "paul.midgley@sse.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.sse.com/",
                "buyerProfile": "https://www.sse.com/",
                "classifications": [
                    {
                        "scheme": "TED_CE_ACTIVITY",
                        "id": "ELECTRICITY",
                        "description": "Electricity"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-140290",
            "name": "Ant Marketing Limited",
            "identifier": {
                "legalName": "Ant Marketing Limited",
                "id": "02547741"
            },
            "address": {
                "locality": "Sheffield",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.sse.com/",
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-140291",
            "name": "Acas National",
            "identifier": {
                "legalName": "Acas National"
            },
            "address": {
                "locality": "Stratford",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.acas.org.uk/"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-68899",
        "name": "SSE plc"
    },
    "language": "en",
    "awards": [
        {
            "id": "008664-2025-32024-1",
            "relatedLots": [
                "1"
            ],
            "title": "FW Services Customer Contact Centre Support Multi Site 1128",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-140290",
                    "name": "Ant Marketing Limited"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "008664-2025-32024-1",
            "awardID": "008664-2025-32024-1",
            "title": "FW Services Customer Contact Centre Support Multi Site 1128",
            "status": "active",
            "value": {
                "amount": 2000000,
                "currency": "GBP"
            },
            "dateSigned": "2025-02-27T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "6",
                "measure": "bids",
                "relatedLot": "1",
                "value": 4
            },
            {
                "id": "7",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "8",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "9",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "10",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 4
            }
        ]
    }
}