{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0472a0-2025-01-15T09:48:59Z",
    "date": "2025-01-15T09:48:59Z",
    "ocid": "ocds-h6vhtk-0472a0",
    "initiationType": "tender",
    "tender": {
        "id": "DN717009",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Revenues and Housing Benefits Processing Support Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "75100000",
            "description": "Administration services"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of the London Borough of Harrow's Council Tax, Benefits, Housing Benefit Overpayments and Business Rates Services.",
        "lots": [
            {
                "id": "1",
                "description": "The Service will remotely process defined Work Types described in the Specification primarily by electronic processing means. It does not include the handling of telephone calls and customer enquiries except as may occur if for example a Service Provider employee contacts a customer to clarify or request information needed to process the task concerned. The London Borough of Harrow's Revenues and Benefits service currently includes responsibility for: 96600 Council Tax properties, 5500 Business Rates properties, 8000 Housing Benefit Claimants, 12800 Council Tax Support Claimants.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "40"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "50"
                        }
                    ]
                },
                "value": {
                    "amount": 9200000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 3240
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Council is looking for potential service provider to be awarded a contract for a period of 60 months with the option to extend for a further 36 months followed by a further option to extend for 12 months at the discretion of the Council."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "status": "cancelled",
                "options": {
                    "description": "The contract is for 5 years with an option to extend for a further 3 years followed by a further option to extend for 1 year."
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.londontenders.org/",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2024-07-31T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2024-07-31T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2024-07-31T12:00:00+01:00"
        },
        "hasRecurrence": true
    },
    "parties": [
        {
            "id": "GB-FTS-116913",
            "name": "London Borough of Harrow",
            "identifier": {
                "legalName": "London Borough of Harrow"
            },
            "address": {
                "streetAddress": "London Borough of Harrow, Forward Drive",
                "locality": "Harrow",
                "region": "UK",
                "postalCode": "HA3 8FL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mr Martin Trim",
                "telephone": "+44 2088635611",
                "email": "Martin.Trim@harrow.gov.uk",
                "url": "http://www.londontenders.org/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.harrow.gov.uk",
                "buyerProfile": "http://www.harrow.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-553",
            "name": "The High Court",
            "identifier": {
                "legalName": "The High Court"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-87905",
            "name": "London Borough of Harrow",
            "identifier": {
                "legalName": "London Borough of Harrow"
            },
            "address": {
                "streetAddress": "Forward Drive",
                "locality": "Harrow",
                "postalCode": "HA3 8FL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "martin.trim@harrow.gov.uk"
            },
            "roles": [
                "mediationBody"
            ]
        },
        {
            "id": "GB-FTS-8746",
            "name": "Capita Business Services Ltd",
            "identifier": {
                "legalName": "Capita Business Services Ltd"
            },
            "address": {
                "streetAddress": "65 Gresham Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "EC2V 7NQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-103447",
            "name": "The London Borough of Harrow",
            "identifier": {
                "legalName": "The London Borough of Harrow"
            },
            "address": {
                "streetAddress": "Forward Drive",
                "locality": "Harrow",
                "postalCode": "HA3 8FL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@harrow.gov.uk"
            },
            "roles": [
                "mediationBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-116913",
        "name": "London Borough of Harrow"
    },
    "language": "en",
    "awards": [
        {
            "id": "001295-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-8746",
                    "name": "Capita Business Services Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "001295-2025-1",
            "awardID": "001295-2025-1",
            "status": "active",
            "value": {
                "amount": 9551662,
                "currency": "GBP"
            },
            "dateSigned": "2024-12-12T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    }
}