{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-047ca2-2025-04-11T16:35:29+01:00", "date": "2025-04-11T16:35:29+01:00", "ocid": "ocds-h6vhtk-047ca2", "initiationType": "tender", "tender": { "id": "COV-17770", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service", "status": "complete", "classification": { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" }, "mainProcurementCategory": "services", "description": "Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.", "value": { "amount": 888220, "currency": "GBP" }, "lots": [ { "id": "1", "description": "Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.", "contractPeriod": { "durationInDays": 1800 }, "hasRenewal": true, "renewal": { "description": "The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "options": { "description": "The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months" }, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Service Delivery", "type": "quality", "description": "25" }, { "name": "Governance", "type": "quality", "description": "15" }, { "name": "Partnerships", "type": "quality", "description": "5" }, { "name": "Service Accessibility and Profile", "type": "quality", "description": "5" }, { "name": "Implementation and Mobilisation", "type": "quality", "description": "15" }, { "name": "Performance Monitoring and Impact", "type": "quality", "description": "5" }, { "type": "price", "description": "30" } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79720000", "description": "Investigation services" }, { "scheme": "CPV", "id": "85300000", "description": "Social work and related services" } ], "deliveryAddresses": [ { "region": "UKG33" }, { "region": "UKG33" } ], "relatedLot": "1", "deliveryLocation": { "description": "Coventry" } } ], "submissionMethod": [ "electronicSubmission", "written" ], "submissionMethodDetails": "http://www.csw-jets.co.uk", "procurementMethod": "limited", "procurementMethodDetails": "Award procedure without prior publication of a call for competition", "coveredBy": [ "GPA" ], "tenderPeriod": { "endDate": "2024-09-05T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ] }, "awardPeriod": { "startDate": "2024-09-05T12:01:00+01:00" }, "bidOpening": { "date": "2024-09-05T12:01:00+01:00" }, "hasRecurrence": true, "procurementMethodRationaleClassifications": [ { "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL", "id": "D_PROC_OPEN", "description": "No tenders or no suitable tenders/requests to participate in response to open procedure" } ], "procurementMethodRationale": "An Open tender exercise commenced in July 2024. At tender close in September 2024, no tenders were received. In seeking to understand from those tenderers that had expressed an interest via the e-tendering system why they did not bid, it became apparent that the pricing envelope was a factor for the majority of organisations. However, one organisation did confirm that they could meet the pricing envelope. Negotiations were then conducted in Q1 of 2025 with Citizens Advice Mid Mercia to undertake due diligence on their proposal and financial stability to deliver." }, "parties": [ { "id": "GB-FTS-340", "name": "Coventry City Council", "identifier": { "legalName": "Coventry City Council", "noIdentifierRationale": "notOnAnyRegister" }, "address": { "streetAddress": "Council House,Earl Street", "locality": "COVENTRY", "region": "UKG33", "postalCode": "CV15RR", "countryName": "United Kingdom" }, "contactPoint": { "name": "Procurement Services", "telephone": "+44 2476975232", "email": "procurement.services@coventry.gov.uk", "url": "http://www.csw-jets.co.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.coventry.gov.uk", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "id": "GB-FTS-6159", "name": "Coventry City Council", "identifier": { "legalName": "Coventry City Council" }, "address": { "locality": "Coventry", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-141540", "name": "Coventry City Council", "identifier": { "legalName": "Coventry City Council", "noIdentifierRationale": "notOnAnyRegister" }, "address": { "streetAddress": "Council House, Earl Street", "locality": "Coventry", "region": "UKG33", "postalCode": "CV15RR", "countryName": "United Kingdom" }, "contactPoint": { "name": "Rob Amor", "telephone": "+44 2476971956", "email": "rob.amor@coventry.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.coventry.gov.uk", "buyerProfile": "http://www.csw-jets.co.uk", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "id": "GB-COH-5311627", "name": "Citizens Advice Mid Mercia", "identifier": { "legalName": "Citizens Advice Mid Mercia", "id": "5311627", "scheme": "GB-COH" }, "address": { "locality": "Swadlincote", "region": "UKF13", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-525", "name": "High Court", "identifier": { "legalName": "High Court" }, "address": { "locality": "London", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-141540", "name": "Coventry City Council" }, "language": "en", "awards": [ { "id": "014764-2025-COV-17770-1", "relatedLots": [ "1" ], "title": "Healthwatch Coventry Service and Independent Health Complaints Advocacy Service", "status": "active", "suppliers": [ { "id": "GB-COH-5311627", "name": "Citizens Advice Mid Mercia" } ] } ], "contracts": [ { "id": "014764-2025-COV-17770-1", "awardID": "014764-2025-COV-17770-1", "title": "Healthwatch Coventry Service and Independent Health Complaints Advocacy Service", "status": "active", "value": { "amount": 532921, "currency": "GBP" }, "dateSigned": "2025-04-11T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "3", "measure": "bids", "relatedLot": "1", "value": 1 }, { "id": "4", "measure": "smeBids", "relatedLot": "1", "value": 1 } ] } }