{
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    ],
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    "date": "2024-11-05T12:34:03Z",
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            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Customer Experience Platform Technologies",
        "status": "active",
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            "scheme": "CPV",
            "id": "72212445",
            "description": "Customer Relation Management software development services"
        },
        "mainProcurementCategory": "services",
        "description": "Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.",
        "lots": [
            {
                "id": "1",
                "title": "Customer Relationship Management System",
                "description": "Customer Relationship Management System",
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                "submissionTerms": {
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            {
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                "description": "Content Management System",
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                },
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                "submissionTerms": {
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                "submissionTerms": {
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                        "description": "Customer Relation Management software package"
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        "procurementMethodDetails": "Open procedure",
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        "bidOpening": {
            "date": "2024-12-10T12:00:00Z",
            "address": {
                "streetAddress": "The Authority is using the In-tend e-tendering portal to conduct the procurement process (the e-Tendering Portal). The e-Tendering Portal can be accessed. https://in-tendhost.co.uk/gedling/aspx/Home all communications (including submission of Tenders) should be carried out via the e-Tendering Portal."
            }
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    "parties": [
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            "id": "GB-FTS-129198",
            "name": "Gedling Borough Council",
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                "streetAddress": "Civic Centre, Arnot Hill Park, Nottingham Road",
                "locality": "Arnold, Nottingham",
                "region": "UKF1",
                "postalCode": "NG5 6LU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@bolsover.gov.uk",
                "url": "https://in-tendhost.co.uk/gedling/aspx/Home"
            },
            "roles": [
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            ],
            "details": {
                "url": "https://in-tendhost.co.uk/gedling/aspx/Home",
                "classifications": [
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            }
        },
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            },
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    "language": "en"
}