{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-04ce18-2025-10-20T13:28:09+01:00", "date": "2025-10-20T13:28:09+01:00", "ocid": "ocds-h6vhtk-04ce18", "description": "Please note the contract value shown here is for the total life of the contract including the initial term of 3 years and the maximum 24 month extension period.", "initiationType": "tender", "tender": { "id": "TPR1594", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Marketing Suite (TPR Comms management platform)", "status": "complete", "classification": { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, "mainProcurementCategory": "goods", "description": "The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create, edit, publish and produce all official direct to employer outbound email, whitemail and SMS. The marketing suite also needs to allow users to segment the email, whitemail and SMS templates into various mailing lists which then can be used to design, execute and monitor workflow funnels for all files. Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period. The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics 365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communication channel provider(s). The file processing must take place in a timely fashion running in real time and to ensure TPR's communication channel provider(s) can issue communications according to agreed scheduling.", "lots": [ { "id": "1", "description": "See II.1.4. Additional information: Please note the contract value shown here is for the total life of the contract including the initial term of 3 years and the maximum 24 month extension period.", "value": { "amount": 250000, "currency": "GBP" }, "contractPeriod": { "startDate": "2025-06-23T00:00:00+01:00", "endDate": "2028-06-30T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "A maximum of 2 x 12 month optional extension periods, subject to Supplier agreement. The Start and End dates above include an implementation period which will run from the 23/06/2025 - 30/06/2026." }, "secondStage": { "minimumCandidates": 5, "maximumCandidates": 5 }, "selectionCriteria": { "description": "Please see further details in the attached guidance document." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": true, "options": { "description": "Following the initial 3 year contract period, and subject to minimum notice being provided as per contract, the Buyer may choose to extend the contract by further period(s) up to 24 months" }, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Question 1 - Theme 1", "type": "quality", "description": "7.5%" }, { "name": "Question 2 - Theme 2", "type": "quality", "description": "7.5%" }, { "name": "Question 3 - Theme 3", "type": "quality", "description": "7.5%" }, { "name": "Question 4 - Theme 4", "type": "quality", "description": "7.5%" }, { "name": "Question 5 - Account Management", "type": "quality", "description": "12.5%" }, { "name": "Question 6 - Reporting", "type": "quality", "description": "5%" }, { "name": "Question 7 - Training", "type": "quality", "description": "5%" }, { "name": "Question 8 - Implementation", "type": "quality", "description": "12.5%" }, { "name": "Question 9 - Security", "type": "quality", "description": "5%" }, { "name": "Question 10 - Social Value", "type": "quality", "description": "10%" }, { "type": "price", "description": "20%" } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UKJ" }, { "region": "UKJ" } ], "deliveryLocation": { "description": "Brighton" }, "relatedLot": "1" } ], "participationFees": [ { "id": "1", "type": [ "document" ] } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://thepensionsregulator.bravosolution.co.uk/web/login.shtml", "selectionCriteria": { "criteria": [ { "type": "suitability", "description": "As stated in the procurement documents.", "appliesTo": [ "supplier" ] } ] }, "documents": [ { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "contractTerms": { "performanceTerms": "As stated in the procurement documents.", "hasElectronicOrdering": true, "electronicInvoicingPolicy": "allowed", "hasElectronicPayment": true }, "procurementMethod": "selective", "procurementMethodDetails": "Restricted procedure", "coveredBy": [ "GPA" ], "tenderPeriod": { "endDate": "2025-02-07T17:00:00Z" }, "secondStage": { "invitationDate": "2025-03-03T00:00:00Z" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 120 } }, "hasRecurrence": true }, "parties": [ { "id": "GB-FTS-134275", "name": "The Pensions Regulator", "identifier": { "legalName": "The Pensions Regulator", "noIdentifierRationale": "notOnAnyRegister" }, "address": { "streetAddress": "Telecom House", "locality": "BRIGHTON", "region": "UKJ21", "postalCode": "BN16AF", "countryName": "United Kingdom" }, "contactPoint": { "email": "acommercial@tpr.gov.uk", "url": "https://thepensionsregulator.bravosolution.co.uk/web/login.shtml" }, "roles": [ "buyer" ], "details": { "url": "https://www.thepensionsregulator.gov.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "description": "Arms Length Public Body" }, { "scheme": "COFOG", "description": "Regulator" } ] } }, { "id": "GB-FTS-103", "name": "Public Procurement Review Service", "identifier": { "legalName": "Public Procurement Review Service" }, "address": { "streetAddress": "Cabinet Office", "locality": "London", "countryName": "United Kingdom" }, "contactPoint": { "email": "Publicprocurementreview@cabinetoffice.gov.uk" }, "roles": [ "reviewBody" ], "details": { "url": "https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit" } }, { "id": "GB-FTS-164287", "name": "The Pensions Regulator", "identifier": { "legalName": "The Pensions Regulator", "noIdentifierRationale": "notOnAnyRegister" }, "address": { "streetAddress": "Telecom House, 125-135 Preston Road", "locality": "Brighton", "region": "UKJ21", "postalCode": "BN16AF", "countryName": "United Kingdom" }, "contactPoint": { "email": "acommercial@tpr.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.thepensionsregulator.gov.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "description": "Arms Length Public Body" }, { "scheme": "COFOG", "description": "Regulator" } ] } }, { "id": "GB-COH-02788181", "name": "Paragon Customer Communications (London) Ltd", "identifier": { "legalName": "Paragon Customer Communications (London) Ltd", "id": "02788181", "scheme": "GB-COH" }, "address": { "locality": "London", "region": "UK", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-124", "name": "Public Procurement Review Service", "identifier": { "legalName": "Public Procurement Review Service" }, "address": { "locality": "London", "countryName": "United Kingdom" }, "contactPoint": { "email": "Publicprocurementreview@cabinetoffice.gov.uk" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-164287", "name": "The Pensions Regulator" }, "language": "en", "awards": [ { "id": "066711-2025-TPR1594-1", "relatedLots": [ "1" ], "title": "Marketing Suite (TPR Comms management platform)", "status": "active", "suppliers": [ { "id": "GB-COH-02788181", "name": "Paragon Customer Communications (London) Ltd" } ] } ], "contracts": [ { "id": "066711-2025-TPR1594-1", "awardID": "066711-2025-TPR1594-1", "title": "Marketing Suite (TPR Comms management platform)", "status": "active", "value": { "amount": 1060117, "currency": "GBP" }, "dateSigned": "2025-10-15T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 5 } ] } }