{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04dac8-2025-01-31T16:43:26Z",
    "date": "2025-01-31T16:43:26Z",
    "ocid": "ocds-h6vhtk-04dac8",
    "description": "Further details can be found on Post Office's e-sourcing platform Web3. Suppliers requesting participation will be required to sign an NDA and, where they are an existing Post Office supplier for relevant services, an Ethical Walls Agreement. Access will only be granted once these are in place. Responses must be submitted by the 31st March 2025. Please contact procurement@postoffice.co.uk for more details.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04dac8",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Back Office Application Support and Modernisation",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "Post Office are looking to procure new suppliers to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting",
        "lotDetails": {
            "awardCriteriaDetails": "There are no restrictions on the number of Lots that could be awarded to each supplier."
        },
        "lots": [
            {
                "id": "1",
                "title": "Finance applications support",
                "description": "Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting",
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2030-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option."
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "The 5 highest scoring potential providers based on the selection questionnaire."
                },
                "submissionTerms": {
                    "variantPolicy": "allowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "2",
                "title": "Databases and database applications support",
                "description": "Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting",
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2030-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option."
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "The 5 highest scoring potential providers based on the selection questionnaire."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "3",
                "title": "Customer Service Management support",
                "description": "Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting",
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2030-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option."
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "The 5 highest scoring potential providers based on the selection questionnaire."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "4",
                "title": "Robotic Process Automation support",
                "description": "Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting",
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2030-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option."
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "The 5 highest scoring potential providers based on the selection questionnaire."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "5",
                "title": "Infrastructure and Hosting",
                "description": "Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting",
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2030-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for a further 3 years in total, made up of an initial 24 months and then a single 12 month option."
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "The 5 highest scoring potential providers based on the selection questionnaire."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "4"
            },
            {
                "id": "5",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "5"
            }
        ],
        "participationFees": [
            {
                "id": "1",
                "type": [
                    "document"
                ]
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://corporate.postoffice.co.uk/en/governance/our-suppliers/working-with-us/",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2025-03-31"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-COH-02154540",
            "name": "Post Office",
            "identifier": {
                "legalName": "Post Office",
                "id": "02154540",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "100 Wood Strreet",
                "locality": "LONDON",
                "region": "UK",
                "postalCode": "EC2V 7ER",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@postoffice.co.uk",
                "url": "https://corporate.postoffice.co.uk/en/governance/our-suppliers/working-with-us/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://corporate.postoffice.co.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Postal Service"
                    },
                    {
                        "scheme": "COFOG",
                        "description": "Banking, Retail and Postal Services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-92",
            "name": "Royal Courts of Justice",
            "identifier": {
                "legalName": "Royal Courts of Justice"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-COH-02154540",
        "name": "Post Office"
    },
    "language": "en"
}