{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04e898-2025-02-28T12:00:18Z",
    "date": "2025-02-28T12:00:18Z",
    "ocid": "ocds-h6vhtk-04e898",
    "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Call-centre./8XF7Q522X7 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/8XF7Q522X7 GO Reference: GO-2025228-PRO-29610009",
    "initiationType": "tender",
    "tender": {
        "id": "C499",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Out of Hours Call Handling & Telecare Alarm Monitoring Services",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "mainProcurementCategory": "services",
        "description": "At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.",
        "value": {
            "amount": 350000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.",
                "value": {
                    "amount": 350000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH16"
                    }
                ],
                "deliveryLocation": {
                    "description": "North and West Norfolk"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://www.delta-esourcing.com/tenders/UK-title/336472RS8Z",
        "documents": [
            {
                "id": "economic1",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical1",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2025-03-30T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2025-03-30T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2025-03-30T12:00:00+01:00"
        },
        "hasRecurrence": false,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        }
    },
    "parties": [
        {
            "id": "GB-FTS-26996",
            "name": "Freebridge Community Housing Limited",
            "identifier": {
                "legalName": "Freebridge Community Housing Limited"
            },
            "address": {
                "streetAddress": "Juniper House, Austin Street",
                "locality": "King's Lynn",
                "region": "UKH16",
                "postalCode": "PE30 1DZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Procurement Team",
                "telephone": "+44 3332404444",
                "email": "procurement@freebridge.org.uk",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Call-centre./8XF7Q522X7"
            },
            "roles": [
                "buyer",
                "mediationBody",
                "reviewContactPoint"
            ],
            "details": {
                "url": "https://www.freebridge.org.uk/",
                "buyerProfile": "https://www.freebridge.org.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            },
            "additionalContactPoints": [
                {
                    "telephone": "+44 3332404444"
                }
            ]
        },
        {
            "id": "GB-FTS-537",
            "name": "Royal Courts of Justice",
            "identifier": {
                "legalName": "Royal Courts of Justice"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477000"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "http://www.hmcourts-service.gov.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-26996",
        "name": "Freebridge Community Housing Limited"
    },
    "language": "en"
}