{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-050140-2025-07-03T08:53:32+01:00",
    "date": "2025-07-03T08:53:32+01:00",
    "ocid": "ocds-h6vhtk-050140",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDXZ-9391-VHZQ",
            "name": "Rhondda Cynon Taf CBC",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDXZ-9391-VHZQ"
            },
            "address": {
                "streetAddress": "2 Llys Cadwyn",
                "locality": "Pontypridd",
                "postalCode": "CF37 4TH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
            },
            "contactPoint": {
                "name": "RCT Procurement",
                "email": "procurement@rctcbc.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.rctcbc.gov.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "id": "GB-WLS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PXJG-2537-XHYY",
            "name": "Computacenter (UK) Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXJG-2537-XHYY"
            },
            "address": {
                "streetAddress": "Hatfield Avenue, Hatfield,",
                "locality": "Hertfordshire, United Kingdom,",
                "postalCode": "AL10 9TW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH23"
            },
            "contactPoint": {
                "email": "Joe.Carlin@computacenter.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            },
            "control": {
                "description": "Computacenter Plc Computacenter, Hatfield Avenue, Hatfield, Hertfordshire, England, AL10 9TW"
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDXZ-9391-VHZQ",
        "name": "Rhondda Cynon Taf CBC"
    },
    "planning": {
        "noEngagementNoticeRationale": "Not required"
    },
    "tender": {
        "id": "RCT02",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION",
        "description": "Provision of a Customer Relationship Management (CRM) solution with a strong focus on case management and IT service management (ITSM).",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48400000",
                        "description": "Business transaction and personal business software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48500000",
                        "description": "Communication and multimedia software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48600000",
                        "description": "Database and operating software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48900000",
                        "description": "Miscellaneous software package and computer systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72200000",
                        "description": "Software programming and consultancy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL15",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 2400000,
            "amount": 2000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "A competitive flexible procedure for awarding unertaken using 3 stages. Stage 1 - Participation Stage 2 - Initial Tenders Stage 3 - Demonstrations Further details contained in the procurement documents"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/go/8635378401962020C3B7",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-05-12T13:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-04-30T13:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-06-24T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 2400000,
                    "amount": 2000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Stage 2 - An assessment of technical and functional requirements - 55% Commercial - 40% Social Value - 5% Stage 3 will include demonstrations and an extra maximum 10 marks added to stage 2 scores. See procurement documents.",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Commercial",
                            "description": "As set out in the procurement documents"
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "As set out in the procurement documents"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "as procurement documents"
                        },
                        {
                            "type": "technical",
                            "description": "as procurement documents"
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2025-07-10T00:00:00+01:00",
                    "endDate": "2030-07-09T23:59:59+01:00",
                    "maxExtentDate": "2032-07-09T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "optional 2 year extension."
                },
                "hasOptions": true,
                "options": {
                    "description": "Additionally, the council at its discretion, should be able to optionally call-off additional componentry within the scope of the tender during the contract term (which must be compatible with existing elements) to support the possible requirement for additional capacity, variant Supplier software or other associated services, so long as this is permitted by the relevant Procurement Regulations. For the avoidance of doubt this explicitly permits the purchase of additional componentry and upgrades from the Supplier that either enhances the overall solution and is necessary to meet future objectives identified under a CRM and ITSM solution."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "014530-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/014530-2025",
                "datePublished": "2025-04-11T11:31:00+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "As set out in procurement documents"
        }
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 7,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION",
            "status": "active",
            "date": "2025-06-19T00:00:00+01:00",
            "value": {
                "amountGross": 1990606,
                "amount": 1658836,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PXJG-2537-XHYY",
                    "name": "Computacenter (UK) Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48000000",
                            "description": "Software package and information systems"
                        },
                        {
                            "scheme": "CPV",
                            "id": "72200000",
                            "description": "Software programming and consultancy services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKL15",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKL15",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2025-06-30T23:59:59+01:00"
            },
            "contractPeriod": {
                "startDate": "2025-07-02T00:00:00+01:00",
                "endDate": "2030-06-30T23:59:59+01:00",
                "maxExtentDate": "2032-06-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "2 year period"
            },
            "hasOptions": true,
            "options": {
                "description": "Additional componentry to meet needs of the Council in regards to a CRM solution."
            },
            "relatedLots": [
                "1"
            ],
            "subcontracting": {
                "subcontracts": [
                    {
                        "id": "1",
                        "mainContractors": [
                            {
                                "id": "GB-PPON-PXJG-2537-XHYY",
                                "name": "Computacenter (UK) Limited"
                            }
                        ],
                        "description": "NA"
                    }
                ]
            },
            "documents": [
                {
                    "id": "033861-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/033861-2025",
                    "datePublished": "2025-06-19T17:22:18+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2025-06-19T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-07-01T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION",
            "status": "active",
            "period": {
                "startDate": "2025-07-01T00:00:00+01:00",
                "endDate": "2030-06-30T23:59:59+01:00",
                "maxExtentDate": "2032-06-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "2 additional years"
            },
            "hasOptions": true,
            "options": {
                "description": "Additional componentry to meet needs of the Council in regards to a CRM solution."
            },
            "value": {
                "amountGross": 1990606,
                "amount": 1658836,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-07-01T00:00:00+01:00",
            "noAgreedMetricsRationale": "Under PS5m",
            "documents": [
                {
                    "id": "036982-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/036982-2025",
                    "datePublished": "2025-07-03T08:53:32+01:00",
                    "format": "text/html"
                }
            ]
        }
    ]
}