{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-050591-2025-04-22T12:39:26+01:00",
    "date": "2025-04-22T12:39:26+01:00",
    "ocid": "ocds-h6vhtk-050591",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPGY-1151-NJQN",
            "name": "Gateshead Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPGY-1151-NJQN"
            },
            "address": {
                "streetAddress": "Civic Centre, Regent Terrace",
                "locality": "Gateshead",
                "postalCode": "NE8 1HH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC22"
            },
            "contactPoint": {
                "email": "procurement@gateshead.gov.uk"
            },
            "roles": [
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            "details": {
                "classifications": [
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                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPGY-1151-NJQN",
        "name": "Gateshead Borough Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Please Register on OPEN Portal https://www.nepo.org/open and search opportunity OPEN2025680 to see engagement process details.",
                "dueDate": "2025-05-06T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "016212-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/016212-2025",
                "datePublished": "2025-04-22T12:39:26+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "IT157",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Energy Comapny Customer Relation Management System (CRM)",
        "description": "Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48781000",
                        "description": "System management software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72210000",
                        "description": "Programming services of packaged software products"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72260000",
                        "description": "Software-related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 72000,
            "amount": 60000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2026-07-31T23:59:59+01:00"
                },
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}