{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-050668-2025-09-24T14:02:52+01:00", "date": "2025-09-24T14:02:52+01:00", "ocid": "ocds-h6vhtk-050668", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PBBJ-2179-TNXM", "name": "Lancashire County Council", "identifier": { "scheme": "GB-PPON", "id": "PBBJ-2179-TNXM" }, "address": { "streetAddress": "PO Box 100, County Hall", "locality": "Preston", "postalCode": "PR1 0LD", "country": "GB", "countryName": "United Kingdom", "region": "UKD45" }, "contactPoint": { "name": "James Shuttleworth", "email": "contractscorporate@lancashire.gov.uk", "telephone": "01772 534895" }, "roles": [ "buyer" ], "details": { "url": "https://www.lancashire.gov.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } }, { "id": "GB-COH-09197997", "name": "SOCIAL VALUE PORTAL LTD", "identifier": { "scheme": "GB-COH", "id": "09197997" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PQHH-4489-TLZM" } ], "address": { "streetAddress": "Tintagel House", "locality": "London", "postalCode": "SE1 7TY", "country": "GB", "countryName": "United Kingdom", "region": "UKI45" }, "contactPoint": { "email": "sales@socialvalueportal.com" }, "roles": [ "procuringEntity" ], "roleDetails": "Evaluation of the Social Value Criteria" }, { "id": "GB-COH-06207784", "name": "D A LANGUAGES LIMITED", "identifier": { "scheme": "GB-COH", "id": "06207784" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PHLH-7424-WMWT" } ], "address": { "streetAddress": "Suite 4a Statham House Talbot Road", "locality": "Manchester", "postalCode": "M32 0FP", "country": "GB", "countryName": "United Kingdom", "region": "UKD34" }, "contactPoint": { "email": "tenders@dals.co.uk" }, "roles": [ "supplier" ], "details": { "url": "https://dals.co.uk/", "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } }, { "id": "GB-COH-04802772", "name": "Sign Solutions (Sign Language Interpreting Agency) Ltd", "identifier": { "scheme": "GB-COH", "id": "04802772" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNYL-9683-ZHQD" } ], "address": { "streetAddress": "First Floor, Ipsley Barn Berrington Close", "locality": "Ipsley, Redditch", "postalCode": "B98 0JT", "country": "GB", "countryName": "United Kingdom", "region": "UKG12" }, "contactPoint": { "email": "tenders@signsolutions.uk.com" }, "roles": [ "supplier" ], "details": { "url": "https://www.signsolutions.uk.com/", "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PBBJ-2179-TNXM", "name": "Lancashire County Council" }, "tender": { "id": "JS/CORP/LCC/24/104", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Interpretation and Translation Services", "description": "IMPORTANT: This Contract Award Notice is a replacement for the Contract Notice that was published on the 31st July 2025 @ 3:27pm - Publication Reference 2025/S 000-044841 This is under the same Procurement Identifier (OCID): ocds-h6vhtk-050668 Contract 3 stated in this notice replaces Contract 1 from the original notice and Contract 2 replaces Contract 4 from the original notice. PROCUREMENT DESCRIPTION: The contract is to provide language services including spoken and non-spoken Interpretation and Translation services to the Authority. The contract will be tendered in two (2) Lots; Lot 1 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. Of the language services provided in the financial year 2024-25, Polish, Urdu, Arabic and Bengali have been the most requested. However, the Authority provided services to 68 different languages during this period, including reasonably high numbers for Punjabi, Romanian and Kurdish / Kurdish Sorani. Lot 2 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79530000", "description": "Translation services" }, { "scheme": "CPV", "id": "79540000", "description": "Interpretation services" } ], "deliveryAddresses": [ { "region": "UKD4", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "79530000", "description": "Translation services" }, { "scheme": "CPV", "id": "79540000", "description": "Interpretation services" } ], "deliveryAddresses": [ { "region": "UKD4", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" } ], "value": { "amountGross": 1387200, "amount": 1156000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "mainProcurementCategory": "services", "aboveThreshold": true, "coveredBy": [ "GPA" ], "submissionMethodDetails": "The tender documents are available on Lancashire County Council's electronic tendering site: www.lancashire.gov.uk/fusion-supplier-portal/ Use of this system does not require high specification IT equipment or connections, nor high-level personal IT skills/capabilities. Access to the system/software and advice is free of charge. Registration is necessary in order to view the tender details and obtain tender documentation. Tenderers are advised to allow plenty of time for registration and to do this as early as possible during the tender period. Please see www.lancashire.gov.uk/business/tenders-and-procurement/tenders/ for further information.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2025-05-23T11:00:00+01:00" }, "enquiryPeriod": { "endDate": "2025-05-07T23:59:59+01:00" }, "awardPeriod": { "endDate": "2025-07-08T23:59:59+01:00" }, "lots": [ { "id": "1", "title": "Spoken Interpretation and Translation", "description": "Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provided services to 68 different languages during 2024-25. The 2023-24 cost of procuring the required language interpretation services was circa PS260,000. Of this spend, most requests for spoken interpretation were related to Children's Services, with the remainder related to Adult Services. Circa PS82,000 of this cost was for document translation.", "status": "complete", "value": { "amountGross": 1248000, "amount": 1040000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "price", "name": "Price", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Quality Management", "numbers": [ { "number": 15, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Method Statement", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Vetting and Reviewing Procedures", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Booking Confirmation and Timescales", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Security Arrangements", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Implementation Requirements", "numbers": [ { "number": 5, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2025-09-01T00:00:00+01:00", "endDate": "2028-08-31T23:59:59+01:00", "maxExtentDate": "2029-08-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." }, "hasOptions": true, "options": { "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." } }, { "id": "2", "title": "Non Spoken Services", "description": "Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The 2023-24 annual cost of procuring non spoken services was circa PS29,000. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required. There are approximately 270 requests made per year with the majority being for British Sign Language services; however, other services may be requested throughout the duration of the contract as required. The service is also inclusive of document translation services, translating into an appropriate format, such as video.", "status": "complete", "value": { "amountGross": 139200, "amount": 116000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "price", "name": "Price", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Quality Management", "numbers": [ { "number": 15, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Method Statement", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Vetting and Reviewing Procedures", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Booking Confirmation and Timescales", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Security Arrangements", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Implementation Requirements", "numbers": [ { "number": 5, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2025-09-01T00:00:00+01:00", "endDate": "2028-08-31T23:59:59+01:00", "maxExtentDate": "2029-08-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." }, "hasOptions": true, "options": { "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "016550-2025", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/016550-2025", "datePublished": "2025-04-23T14:25:49+01:00", "format": "text/html" } ], "hasRecurrence": true, "recurrence": { "dates": [ { "startDate": "2029-04-22T23:59:59+01:00" } ] } }, "language": "en", "bids": { "statistics": [ { "id": "1", "measure": "bids", "value": 6, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 5, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 5, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 0, "relatedLot": "1" }, { "id": "5", "measure": "bids", "value": 4, "relatedLot": "2" }, { "id": "6", "measure": "finalStageBids", "value": 4, "relatedLot": "2" }, { "id": "7", "measure": "smeFinalStageBids", "value": 4, "relatedLot": "2" }, { "id": "8", "measure": "vcseFinalStageBids", "value": 1, "relatedLot": "2" } ] }, "awards": [ { "id": "1", "status": "pending", "date": "2025-07-30T00:00:00+01:00", "value": { "amountGross": 1248000, "amount": 1040000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-06207784", "name": "D A LANGUAGES LIMITED" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79530000", "description": "Translation services" }, { "scheme": "CPV", "id": "79540000", "description": "Interpretation services" } ], "deliveryAddresses": [ { "region": "UKD4", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "standstillPeriod": { "endDate": "2025-08-12T23:59:59+01:00" }, "contractPeriod": { "startDate": "2025-09-01T00:00:00+01:00", "endDate": "2028-08-31T23:59:59+01:00", "maxExtentDate": "2029-08-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." }, "hasOptions": true, "options": { "description": "The right to additional purchases while the contract is valid." }, "relatedLots": [ "1" ], "documents": [ { "id": "044841-2025", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/044841-2025", "datePublished": "2025-07-31T15:27:06+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2025-07-31T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2025-08-13T23:59:59+01:00", "status": "scheduled" } ] }, { "id": "2", "status": "pending", "date": "2025-07-30T00:00:00+01:00", "value": { "amountGross": 139200, "amount": 116000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-04802772", "name": "SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTD" } ], "items": [ { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "79530000", "description": "Translation services" }, { "scheme": "CPV", "id": "79540000", "description": "Interpretation services" } ], "deliveryAddresses": [ { "region": "UKD4", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" } ], "standstillPeriod": { "endDate": "2025-08-12T23:59:59+01:00" }, "contractPeriod": { "startDate": "2025-09-01T00:00:00+01:00", "endDate": "2028-08-31T23:59:59+01:00", "maxExtentDate": "2029-08-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." }, "hasOptions": true, "options": { "description": "The right to additional purchases while the contract is valid." }, "relatedLots": [ "2" ], "documents": [ { "id": "044841-2025", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/044841-2025", "datePublished": "2025-07-31T15:27:06+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2025-07-31T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2025-08-13T23:59:59+01:00", "status": "scheduled" } ] }, { "id": "3", "title": "Lot 1. Spoken Interpretation and Translation", "status": "pending", "date": "2025-09-24T00:00:00+01:00", "value": { "amountGross": 1248000, "amount": 1040000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-06207784", "name": "D A LANGUAGES LIMITED" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79530000", "description": "Translation services" }, { "scheme": "CPV", "id": "79540000", "description": "Interpretation services" } ], "deliveryAddresses": [ { "region": "UKD4", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "standstillPeriod": { "endDate": "2025-10-03T23:59:59+01:00" }, "contractPeriod": { "startDate": "2025-10-13T00:00:00+01:00", "endDate": "2028-10-12T23:59:59+01:00", "maxExtentDate": "2029-10-12T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." }, "hasOptions": true, "options": { "description": "The right to additional purchases while the contract is valid." }, "relatedLots": [ "1" ], "documents": [ { "id": "059270-2025", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/059270-2025", "datePublished": "2025-09-24T14:02:52+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2025-09-24T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2025-10-06T23:59:59+01:00", "status": "scheduled" } ] }, { "id": "4", "title": "Lot 2. Non Spoken Services", "status": "pending", "date": "2025-09-24T00:00:00+01:00", "value": { "amountGross": 139200, "amount": 116000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-04802772", "name": "Sign Solutions (Sign Language Interpreting Agency) Ltd" } ], "items": [ { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "79530000", "description": "Translation services" }, { "scheme": "CPV", "id": "79540000", "description": "Interpretation services" } ], "deliveryAddresses": [ { "region": "UKD4", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" } ], "standstillPeriod": { "endDate": "2025-10-03T23:59:59+01:00" }, "contractPeriod": { "startDate": "2025-10-13T00:00:00+01:00", "endDate": "2028-10-12T23:59:59+01:00", "maxExtentDate": "2029-10-12T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term." }, "hasOptions": true, "options": { "description": "The right to additional purchases while the contract is valid." }, "relatedLots": [ "2" ], "documents": [ { "id": "059270-2025", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/059270-2025", "datePublished": "2025-09-24T14:02:52+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2025-09-24T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2025-10-06T23:59:59+01:00", "status": "scheduled" } ] } ] }