{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-051137-2025-07-07T17:15:37+01:00",
    "date": "2025-07-07T17:15:37+01:00",
    "ocid": "ocds-h6vhtk-051137",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-12619906",
            "name": "Transport for Wales Rail Limited (Utility Buyer)",
            "identifier": {
                "scheme": "GB-COH",
                "id": "12619906"
            },
            "address": {
                "streetAddress": "3 Llys Cadwyn",
                "locality": "Pontypridd",
                "postalCode": "CF37 4TH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
            },
            "contactPoint": {
                "name": "Chloe Allen",
                "email": "chloe.allen@tfw.wales"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.tfwrail.wales",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "id": "GB-WLS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PJJP-1725-YQYL",
            "name": "E.S.A (Market Research) Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJJP-1725-YQYL"
            },
            "address": {
                "streetAddress": "12-20 Baron Street",
                "locality": "London",
                "postalCode": "N1 9LL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI43"
            },
            "contactPoint": {
                "email": "contact.us@esa-retail.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-12619906",
        "name": "Transport for Wales Rail Limited (Utility Buyer)"
    },
    "planning": {
        "noEngagementNoticeRationale": "Procurement was initiated prior to the Procurement Act 23 regulations"
    },
    "tender": {
        "id": "TFW0869.00",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Mystery Shop",
        "description": "Transport for Wales Rail Limited (TfWRL) has awarded a contract for the design and delivery of a comprehensive mystery shopper programme to assess and improve customer experience across its transport network. The programme includes regular mystery shopping activities--covering stations, onboard services, and journeys undertaken by passengers with accessibility needs--across all modes of travel including rail, Metro, TrawsCymru, and Fflecsi, with provision for future multimodal travel.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79310000",
                        "description": "Market research services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60210000",
                        "description": "Public transport services by railways"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 165666,
            "amount": 142000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "E-Tender Wales portal https://etenderwales.bravosolution.co.uk/go/466298250196C3B6E1A0",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en",
                "cy"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-06-09T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-06-05T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-07-07T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 165666,
                    "amount": 142000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to ITT"
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to ITT"
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2025-09-01T00:00:00+01:00",
                    "endDate": "2028-08-31T23:59:59+01:00",
                    "maxExtentDate": "2030-08-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "option to extend for 2x 12 months"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "020574-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/020574-2025",
                "datePublished": "2025-05-12T15:35:08+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2029-08-31T23:59:59+01:00"
                }
            ]
        },
        "contractTerms": {
            "financialTerms": "Refer to ITT"
        },
        "riskDetails": "Refer to ITT"
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 10,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 10,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 9,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Mystery Shop",
            "status": "pending",
            "date": "2025-07-04T00:00:00+01:00",
            "value": {
                "amountGross": 233688,
                "amount": 194740,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PJJP-1725-YQYL",
                    "name": "E.S.A (Market Research) Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79310000",
                            "description": "Market research services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2025-07-17T23:59:59+01:00"
            },
            "contractPeriod": {
                "startDate": "2025-09-01T00:00:00+01:00",
                "endDate": "2028-09-01T23:59:59+01:00",
                "maxExtentDate": "2030-09-01T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Option to extend for 2x 1 year periods"
            },
            "hasOptions": true,
            "options": {
                "description": "Potential option to extend to other modes of transport, including rail, Metro, Traws buses, Fflecsi), with the possibility of increased requirements as the company embarks on adding future multimodal means of travel."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "038025-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/038025-2025",
                    "datePublished": "2025-07-07T17:15:37+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2025-07-04T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-07-18T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}