{
    "tag": [
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    "id": "ocds-h6vhtk-052566-2026-01-28T16:47:31Z",
    "date": "2026-01-28T16:47:31Z",
    "ocid": "ocds-h6vhtk-052566",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "027235-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/027235-2025",
                "datePublished": "2025-05-23T23:01:15+01:00",
                "format": "text/html"
            },
            {
                "id": "061929-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/061929-2025",
                "datePublished": "2025-10-02T17:56:02+01:00",
                "format": "text/html"
            }
        ],
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "A market engagement questionnaire for interested suppliers to complete and return back via the Intend portal by the deadline of 5pm on 13th October 2025. The Council review the questionnaire responses may use some of the responses to help formulate the KPI's, scope, pricing model etc. This market engagement forms part of research around the project options and the soft market assessment is purely investigatory in nature, although it may be used to assist the Council in defining the tender documents for this procurement. This is not a formal tender notice and call for competition at this stage, and this will follow. The current aim is to then issue a tender notice and tender documents towards the end of October to be returned towards end of November. Pre-Market Engagement Questionnaire deadline is noon on 15pm on 13th October 2025. Please submit via the Council's Intend Portal www.intendhost.co.uk/birminghamcc",
                "dueDate": "2025-10-09T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PCJJ-4826-QMLZ",
            "name": "Birmingham City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCJJ-4826-QMLZ"
            },
            "address": {
                "streetAddress": "Council House, 1 Victoria Square",
                "locality": "Birmingham",
                "postalCode": "B1 1BB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG31"
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                "name": "Commercial and Procurement Services",
                "email": "etendering@birmingham.gov.uk"
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        {
            "id": "GB-PPON-PGJV-4881-DTGT",
            "name": "Capita Business Services Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PGJV-4881-DTGT"
            },
            "address": {
                "streetAddress": "First Floor, 2 Kingdom Street",
                "locality": "London",
                "postalCode": "W2 6BD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "judith.keech@capita.com"
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            "roles": [
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            "details": {
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                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PCJJ-4826-QMLZ",
        "name": "Birmingham City Council"
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    "tender": {
        "id": "P2334",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Administration and Resources for Department of Works and Pensions Initiatives",
        "description": "For the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used. To provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including): * Administration of Housing Benefit and Council Tax support - Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures. * Collection of overpaid Benefit - To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation. * Administration of Discretionary awards - to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines. Resource to be called off by the Council as and when required The providers staff will be trained and provided access to the Council's system, once NDAs are in place and security checks undertaken. The providers I.T. system needs to be compatible with Citrix Client being employed on their devices",
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            {
                "id": "LOT-0001",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "66523100",
                        "description": "Pension fund administration services"
                    },
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                        "scheme": "CPV",
                        "id": "75310000",
                        "description": "Benefit services"
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                ],
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                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                        "region": "UKG31",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                ],
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        ],
        "value": {
            "amountGross": 2400000,
            "amount": 2000000,
            "currency": "GBP"
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        "lots": [
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                "suitability": {
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                    "maxExtentDate": "2030-01-31T23:59:59+00:00"
                },
                "status": "complete",
                "hasRenewal": true,
                "value": {
                    "amountGross": 2400000,
                    "amount": 2000000,
                    "currency": "AED"
                },
                "awardCriteria": {
                    "weightingDescription": "Evaluation criteria is Quality 50%, Social Value 20% and Price 30% which totals to 100%",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Simple description",
                            "description": "Evaluation criteria is Quality 50%, Social Value 20% and Price 30% which totals to 100%"
                        }
                    ]
                },
                "renewal": {
                    "description": "With the option to extend for a further 1 year"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-29T23:59:59+00:00"
        },
        "status": "complete",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "aboveThreshold": true,
        "submissionMethodDetails": "This tender is being issued using the Council's e-tendering system 'In-tend' and organisations must ensure that they are registered users. The procurement process will be managed using this system and therefore all bids must be submitted by Tenderers via the 'in-tend' system. https://in-tendhost.co.uk/birminghamcc Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function and you should not contact any individual directly either by email or by telephone. If you are already a registered user, you do not have to re-register. If you are unable to register with in-tend or are experiencing difficulties, please email the etendering@birmingham.gov.uk. Tender deadline submission is noon on 28th November 2025.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
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        },
        "tenderPeriod": {
            "endDate": "2025-11-28T12:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-11-18T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2025-12-19T23:59:59+00:00"
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        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "068344-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/068344-2025",
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                "format": "text/html"
            }
        ],
        "coveredBy": [
            "GPA"
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    "language": "en",
    "bids": {
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                "measure": "bids",
                "value": 1,
                "relatedLot": "LOT-0001"
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                "id": "2",
                "measure": "finalStageBids",
                "value": 1,
                "relatedLot": "LOT-0001"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 0,
                "relatedLot": "LOT-0001"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "LOT-0001"
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        ]
    },
    "awards": [
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            "id": "1",
            "title": "Administration and Resources for Department of Works and Pensions Initiatives",
            "status": "active",
            "date": "2025-12-19T00:00:00+00:00",
            "value": {
                "amountGross": 2095824,
                "amount": 1746520,
                "currency": "GBP"
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            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PGJV-4881-DTGT",
                    "name": "Capita Business Services Limited"
                }
            ],
            "items": [
                {
                    "id": "LOT-0001",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "75310000",
                            "description": "Benefit services"
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                    ],
                    "relatedLot": "LOT-0001",
                    "deliveryAddresses": [
                        {
                            "region": "UKG31",
                            "country": "GB",
                            "countryName": "United Kingdom"
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            ],
            "standstillPeriod": {
                "endDate": "2026-01-05T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-02-01T00:00:00+00:00",
                "endDate": "2029-01-31T23:59:59+00:00",
                "maxExtentDate": "2030-01-31T23:59:59+00:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "With the option to extend subject to satisfactory performance and funding availablity."
            },
            "relatedLots": [
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            "documents": [
                {
                    "id": "085117-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/085117-2025",
                    "datePublished": "2025-12-19T16:40:00Z",
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            "assessmentSummariesDateSent": "2025-12-19T00:00:00+00:00",
            "milestones": [
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            "aboveThreshold": true,
            "dateSigned": "2026-01-26T00:00:00+00:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "The average number of days it takes to process a new claim",
                    "description": "Evidence of rationalising cost savings for the estate-reports to be produced/submitted quarterly. Timely production of annual service charge reconciliation and budget setting. Regular reporting on debtors and debt recovery plan.",
                    "observations": [
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                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
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                },
                {
                    "id": "2",
                    "title": "The average number of days it takes to process change in circumstances",
                    "description": "Measurable using the SHBE (single Housing Benefit Extract) report which details the time it takes from receipt to payment on each claim/change. This is used to also report the performance to the DWP.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
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                        }
                    ]
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                {
                    "id": "3",
                    "title": "Social Value",
                    "description": "That agreed outputs and timelines are met",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
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                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "007754-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/007754-2026",
                    "datePublished": "2026-01-28T16:47:31Z",
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}