{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0582c6-2025-08-06T16:07:34+01:00",
    "date": "2025-08-06T16:07:34+01:00",
    "ocid": "ocds-h6vhtk-0582c6",
    "description": "Contract dates 09/06/2025 - 08/06/2028",
    "initiationType": "tender",
    "tender": {
        "id": "STAR UID 14870",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Digital Place for Local Public Services - Customer Experience Program",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "3-year contract. The Council are seeking a Customer Experience Programme (CEP). The initiative aims to enhance service delivery, improve customer interactions, and achieve operational efficiencies.",
        "lots": [
            {
                "id": "1",
                "description": "3-year for a Customer Experience Programme (CEP). The initiative aims to enhance service delivery, improve customer interactions, and achieve operational efficiencies.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD"
                    }
                ],
                "deliveryLocation": {
                    "description": "Tameside Council"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "Procured as a direct award through G Cloud 14"
    },
    "awards": [
        {
            "id": "046650-2025-STAR UID 14870-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-09914106",
                    "name": "Placecube Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-157213",
            "name": "Tameside Metropolitan Borough Council",
            "identifier": {
                "legalName": "Tameside Metropolitan Borough Council",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "Tameside One",
                "locality": "Ashton under Lyne",
                "region": "UKD",
                "postalCode": "OL60GS",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "PHILIP STEPHENS",
                "email": "philip.stephens@star-procurement.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.tameside.gov.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-09914106",
            "name": "Placecube Ltd",
            "identifier": {
                "legalName": "Placecube Ltd",
                "id": "09914106",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Reading",
                "region": "UKD",
                "postalCode": "RG1 4PN",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-157214",
            "name": "STAR Pocurement",
            "identifier": {
                "legalName": "STAR Pocurement"
            },
            "address": {
                "locality": "Trafford",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-157213",
        "name": "Tameside Metropolitan Borough Council"
    },
    "contracts": [
        {
            "id": "046650-2025-STAR UID 14870-1",
            "awardID": "046650-2025-STAR UID 14870-1",
            "status": "active",
            "value": {
                "amount": 900000,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-06T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}