{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05887d-2025-08-15T08:29:36+01:00",
    "date": "2025-08-15T08:29:36+01:00",
    "ocid": "ocds-h6vhtk-05887d",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-05887d",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Contact Centre Delivery",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "mainProcurementCategory": "goods",
        "description": "West Midlands Combined Authority has awarded a contract to 8X8 for the delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 13 platform. The contract is to run from June 2025 - June 2026.",
        "lots": [
            {
                "id": "1",
                "description": "Delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 14 platform. The contract is run from June 2025 - June 2026.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKG"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "compliant call off via GCloud 14."
    },
    "awards": [
        {
            "id": "048970-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-05083841",
                    "name": "8X8 UK Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-157928",
            "name": "West Midlands Combined Authority",
            "identifier": {
                "legalName": "West Midlands Combined Authority",
                "id": "PGMD-1353-PZVX",
                "schemeEntered": "Public Procurement Organisation Number"
            },
            "address": {
                "streetAddress": "16 Summer Lane",
                "locality": "Birmingham",
                "region": "UKG31",
                "postalCode": "B193SD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "katie.griffin@WMCA.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.wmca.org.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
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                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-05083841",
            "name": "8X8 UK Limited",
            "identifier": {
                "legalName": "8X8 UK Limited",
                "id": "05083841",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Aylesbury",
                "region": "UKG",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-17574",
            "name": "West Midlands Combined Authority",
            "identifier": {
                "legalName": "West Midlands Combined Authority"
            },
            "address": {
                "locality": "Birmingham",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-157928",
        "name": "West Midlands Combined Authority"
    },
    "contracts": [
        {
            "id": "048970-2025-1",
            "awardID": "048970-2025-1",
            "status": "active",
            "value": {
                "amount": 63934.2,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-14T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}