{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-05937d-2025-10-22T12:37:43+01:00", "date": "2025-10-22T12:37:43+01:00", "ocid": "ocds-h6vhtk-05937d", "initiationType": "tender", "parties": [ { "id": "GB-COH-04508773", "name": "NATIONAL GRID UK LIMITED", "identifier": { "scheme": "GB-COH", "id": "04508773" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PGTR-4481-CJPQ" } ], "address": { "streetAddress": "1-3 Strand", "locality": "London", "postalCode": "WC2N 5EH", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "name": "Andrew Gill", "email": "Andrew.Gill@nationalgrid.com" }, "roles": [ "buyer" ], "details": { "url": "https://www.nationalgrid.com/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } }, { "id": "GB-COH-08658132", "name": "HCL TECHNOLOGIES UK LIMITED", "identifier": { "scheme": "GB-COH", "id": "08658132" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": 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"large", "vcse": false } }, { "id": "GB-COH-00741598", "name": "IBM UNITED KINGDOM LIMITED", "identifier": { "scheme": "GB-COH", "id": "00741598" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNQM-8935-PYGQ" } ], "address": { "streetAddress": "Building C, IBM Hursley Office, Hursley Park Road", "locality": "Winchester", "postalCode": "SO21 2JN", "country": "GB", "countryName": "United Kingdom", "region": "UKJ36" }, "contactPoint": { "email": "ukcat@uk.ibm.com" }, "roles": [ "supplier" ], "details": { "url": "http://www.ibm.com/uk-en/", "scale": "large", "vcse": false } }, { "id": "GB-COH-04757301", "name": "ACCENTURE (UK) LIMITED", "identifier": { "scheme": "GB-COH", "id": "04757301" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PYHC-2313-BXRY" } ], "address": { "streetAddress": "30 Fenchurch Street", "locality": "London", "postalCode": "EC3M 3BD", "country": "GB", "countryName": "United Kingdom", "region": "UKI31" }, "contactPoint": { "email": "UK.TenderMonitoring@accenture.com" }, "roles": [ "supplier" ], "details": { "url": "https://www.accenture.com/gb-en", "scale": "large", "vcse": false } }, { "id": "GB-COH-FC020086", "name": "INFOSYS LIMITED", "identifier": { "scheme": "GB-COH", "id": "FC020086" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PVTY-9281-RRXZ" } ], "address": { "streetAddress": "10 Upper Bank St", "locality": "London", "postalCode": "E14 5NP", "country": "GB", "countryName": "United Kingdom", "region": "UKI42" }, "contactPoint": { "email": "ukps@infosys.com" }, "roles": [ "supplier" ], "details": { "url": "https://www.infosys.com/", "scale": "large", "vcse": false } }, { "id": "GB-COH-07195160", "name": "COGNIZANT WORLDWIDE LIMITED", "identifier": { "scheme": "GB-COH", "id": "07195160" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PLNV-6475-MRXW" } ], "address": { "streetAddress": "280 Bishopsgate", "locality": "London", "postalCode": "EC2M 4AG", "country": "GB", "countryName": "United Kingdom", "region": "UKI42" }, "contactPoint": { "email": "inquiryPSandHealth@cognizant.com" }, "roles": [ "supplier" ], "details": { "url": "http://www.cognizant.com", "scale": "large", "vcse": false } }, { "id": "GB-COH-05795168", "name": "UST GLOBAL PRIVATE LIMITED", "identifier": { "scheme": "GB-COH", "id": "05795168" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PTPV-1185-JJVV" } ], "address": { "streetAddress": "2nd Floor 7 Seymour Street", "locality": "London", "postalCode": "W1H 7JW", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "ukpublicsectorsales@ust.com" }, "roles": [ "supplier" ], "details": { "url": "http://www.ust.com", "scale": "large", "vcse": false } }, { "id": "GB-COH-04801815", "name": "NORTH HIGHLAND UK LIMITED", "identifier": { "scheme": "GB-COH", "id": "04801815" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PJYX-5349-WGDV" } ], "address": { "streetAddress": "10 Bloomsbury Way, Floor 8 And Floor 9", "locality": "London", "postalCode": "WC1A 2SL", "country": "GB", "countryName": "United Kingdom", "region": "UKI31" }, "contactPoint": { "email": "nhuk.frameworks@northhighland.com" }, "roles": [ "supplier" ], "details": { "url": "https://northhighland.com/", "scale": "large", "vcse": false } }, { "id": "GB-PPON-PYWM-6666-CJNZ", "name": "EXLSERVICE HOLDINGS, INC", "identifier": { "scheme": "GB-PPON", "id": "PYWM-6666-CJNZ" }, "address": { "streetAddress": "320 Park Avenue, 29 Floor,", "locality": "New York", "postalCode": "10022", "country": "US", "countryName": "United States", "region": "US" }, "contactPoint": { "email": "EBU.GrowthCoE@exlservice.com" }, "roles": [ "supplier" ], "details": { "url": "http://www.exlservice.com", "scale": "large", "vcse": false } }, { "id": "GB-COH-08209902", "name": "VERILAND CONSULTING LTD", "identifier": { "scheme": "GB-COH", "id": "08209902" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PDGR-9573-XCPY" } ], "address": { "streetAddress": "Charter House", "locality": "Macclesfield", "postalCode": "SK10 2NG", "country": "GB", "countryName": "United Kingdom", "region": "UKD62" }, "contactPoint": { "email": "finance@veriland.co.uk" }, "roles": [ "supplier" ], "details": { "url": "https://www.veriland.co.uk", "scale": "sme", "vcse": false } }, { "id": "GB-COH-02292251", "name": "WNS GLOBAL SERVICES (UK) LIMITED", "identifier": { "scheme": "GB-COH", "id": "02292251" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNVJ-9699-WCDM" } ], "address": { "streetAddress": "Acre House 11-15 William Road", "locality": "London", "postalCode": "NW1 3ER", "country": "GB", "countryName": "United Kingdom", "region": "UKI31" }, "contactPoint": { "email": "lisa.sweeney@wns.com" }, "roles": [ "supplier" ], "details": { "url": "http://www.wns.com", "scale": "large", "vcse": false } } ], "buyer": { "id": "GB-COH-04508773", "name": "NATIONAL GRID UK LIMITED" }, "tender": { "id": "WS5328291640", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "2025 - National Grid - Establishing a Dynamic Market for Outsourced Functional Services", "description": "This notice concerns a Qualifying Utilities Dynamic Market (QUDM) within the meaning of sections 34 to 40 of the Procurement Act 2023 which allows all entities within the NG group to select suppliers for invitation to tender or negotiation. Only members of the market, or part of the market, will be notified of a future intention to award a contract by reference to suppliers' membership of the market, or part of the market, and provided with a tender notice in accordance with section 40(1) and (2) of the PA23. This QUDM is established by National Grid UK Ltd and may be used by National Grid UK Ltd and any other company listed under its corporate registrations, as published at https://www.nationalgrid.com/about-us/corporate-registrations, including any future additions to that list, provided they are engaged in utility activities as defined under the Procurement Act 2023. This market is open-ended. Procedure overview Competitive flexible procedure may be used; negotiation may be conducted; award criteria may be refined between tender stages; there may be minimum/maximum suppliers per event; associated tender documents will be issued via NG's e-sourcing portal at event launch. This QUDM is for a wide range of services (and, where applicable, supporting goods and works) to provide and support Functional Services (FS), including but not limited to: 1. Record to Report (R2R) 2. Source to Pay (S2P) 3. Join to Leave (J2L) 4. Order to Cash (O2C) 5. Audit & SOX Compliance 6. ERP Security 7. Other emerging scope including, but not limited to, Data and Analytics, Learning Services, Procurement and IT Services. 8. Technology-driven transformation capability leveraging automation, AI analytics and lean process re-engineering The precise delivery model will be developed and confirmed by the relevant NG group entity for each procurement event, on an event-by-event basis, and may include outsourcing, global support and other modes of delivery depending on the requirement. National Grid intends to launch a tender utilising this QUDM in October 2025. To allow reasonable time to review applications, you must register no later than 2pm London on Wednesday, September 17th 2025 and submit a fully completed membership application via National Grid's eSourcing system no later than 2pm London on Friday, September 26th 2025. To complete a membership application, you must first register at https://forms.office.com/r/Ewb4b8VX7A", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "70000000", "description": "Real estate services" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "75000000", "description": "Administration, defence and social security services" }, { "scheme": "CPV", "id": "79000000", "description": "Business services: law, marketing, consulting, recruitment, printing and security" }, { "scheme": "CPV", "id": "80000000", "description": "Education and training services" } ], "relatedLot": "1" } ], "procurementMethod": "open", "procurementMethodDetails": "Dynamic market", "mainProcurementCategory": "services", "specialRegime": [ "utilities" ], "coveredBy": [ "GPA", "CPTPP" ], "participationFees": [ { "id": "ocds-h6vhtk-05937d", "type": [ "submission" ], "description": "There are no fees charged to suppliers to participate in Qualified Utilities Dynamic Market, however each Participant shall be solely responsible for all the costs it incurs in the preparation and submission of its response up to and including the award of any contract by National Grid. This shall also be deemed to cover the cost of attending any pre or post Tender meetings and dialogue and, should a Participant be successful, the preparation of contract documents. National Grid shall in no event be responsible or liable for any such costs regardless of the conduct or outcome of the bidding process, and in this respect, the Participant shall have no recourse to National Grid." } ], "techniques": { "hasDynamicPurchasingSystem": true, "dynamicPurchasingSystem": { "status": "active" }, "frameworkAgreement": { "period": { "startDate": "2025-10-13T00:00:00+01:00" }, "type": "closed", "buyerClassificationRestrictions": [ { "id": "utilities" } ] } }, "submissionMethodDetails": "To complete a membership application, you must first register at https://forms.office.com/r/Ewb4b8VX7A and once registered, complete the membership questionnaire using National Grid's eSourcing system at https://supplier.ariba.com", "submissionTerms": { "electronicSubmissionPolicy": "allowed" }, "lots": [ { "id": "1", "status": "active", "selectionCriteria": { "criteria": [ { "type": "economic", "description": "Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope. Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.", "verificationMethod": "We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits." }, { "type": "technical", "description": "Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope. Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.", "verificationMethod": "We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits." } ] } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "L-1", "documentType": "biddingDocuments", "description": "Registration is available at https://forms.office.com/r/Ewb4b8VX7A Documents directly relating to this dynamic market are only available from National Grid's eSourcing system (https://supplier.ariba.com ) after successful registration.", "url": "https://forms.office.com/r/Ewb4b8VX7A" }, { "id": "A-4796", "documentType": "biddingDocuments", "description": "20250818 Project Glossary for Participants in Functional Services QUDM", "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4796", "format": "application/pdf" }, { "id": "A-4798", "documentType": "biddingDocuments", "description": "20250903 Copy of BPO QUDM Questionnaire_v5", "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4798", "format": "application/pdf" }, { "id": "053666-2025", "documentType": "tenderNotice", "noticeType": "UK13", "description": "Dynamic market intention notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/053666-2025", "datePublished": "2025-09-03T16:30:34+01:00", "format": "text/html" }, { "id": "067449-2025", "documentType": "awardNotice", "noticeType": "UK14", "description": "Dynamic market establishment notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/067449-2025", "datePublished": "2025-10-22T12:37:43+01:00", "format": "text/html" } ], "communication": { "futureNoticeRecipients": "Members only" }, "tenderPeriod": { "durationInDays": "1e9999" } }, "language": "en", "awards": [ { "id": "1", "status": "active", "suppliers": [ { "id": "GB-COH-08658132", "name": "HCL TECHNOLOGIES UK LIMITED" }, { "id": "GB-COH-FC025271", "name": "TATA CONSULTANCY SERVICES LIMITED" }, { "id": "GB-COH-04706198", "name": "DATAMATICS INFOTECH LIMITED" }, { "id": "GB-COH-00943935", "name": "CAPGEMINI UK PLC" }, { "id": "GB-COH-04217635", "name": "GENPACT (UK) LIMITED" }, { "id": "GB-COH-FC019088", "name": "WIPRO LIMITED" }, { "id": "GB-COH-00741598", "name": "IBM UNITED KINGDOM LIMITED" }, { "id": "GB-COH-04757301", "name": "ACCENTURE (UK) LIMITED" }, { "id": "GB-COH-FC020086", "name": "INFOSYS LIMITED" }, { "id": "GB-COH-07195160", "name": "COGNIZANT WORLDWIDE LIMITED" }, { "id": "GB-COH-05795168", "name": "UST GLOBAL PRIVATE LIMITED" }, { "id": "GB-COH-04801815", "name": "NORTH HIGHLAND UK LIMITED" }, { "id": "GB-PPON-PYWM-6666-CJNZ", "name": "EXLSERVICE HOLDINGS, INC" }, { "id": "GB-COH-08209902", "name": "VERILAND CONSULTING LTD" }, { "id": "GB-COH-02292251", "name": "WNS GLOBAL SERVICES (UK) LIMITED" } ], "relatedLots": [ "1" ] } ] }