{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-05942c-2026-04-10T16:34:34+01:00", "date": "2026-04-10T16:34:34+01:00", "ocid": "ocds-h6vhtk-05942c", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PGTT-3583-QXLN", "name": "Royal Botanic Gardens, Kew", "identifier": { "scheme": "GB-PPON", "id": "PGTT-3583-QXLN" }, "address": { "streetAddress": "Royal Botanic Gardens, Kew, The Herbarium, Kew Green", "locality": "Richmond", "postalCode": "TW9 3AE", "country": "GB", "countryName": "United Kingdom", "region": "UKI75" }, "contactPoint": { "name": "Sarah Jandu", "email": "procurement@kew.org", "telephone": "0000000000" }, "roles": [ "buyer" ], "details": { "classifications": [ { "id": "publicAuthorityCentralGovernment", "scheme": "UK_CA_TYPE", "description": "Public authority - central government" } ] } }, { "id": "GB-CHC-803428", "name": "Board of Trustees of the Royal Botanic Gardens Kew", "identifier": { "scheme": "GB-CHC", "id": "803428" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PGTT-3583-QXLN" } ], "address": { "streetAddress": "THE HERBARIUM", "locality": "KEW GREEN", "postalCode": "TW9 3AE", "country": "GB", "countryName": "United Kingdom", "region": "UKI75" }, "contactPoint": { "email": "procurement@kew.org" }, "roles": [ "buyer" ], "details": { "classifications": [ { "id": "publicAuthorityCentralGovernment", "scheme": "UK_CA_TYPE", "description": "Public authority - central government" } ] } }, { "id": "GB-COH-08035479", "name": "Complete Works Staffing & Training Ltd", "identifier": { "scheme": "GB-COH", "id": "08035479" }, "address": { "streetAddress": "Complete Works, 344-354 Grays Inn Rd,", "locality": "London", "postalCode": "WC1X 8BP", "country": "GB", "countryName": "United Kingdom", "region": "UKI31" }, "contactPoint": { "email": "bala@complete-works.co.uk" }, "roles": [ "supplier" ], "details": { "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-CHC-803428", "name": "Board of Trustees of the Royal Botanic Gardens Kew" }, "tender": { "id": "RBGKEW1471", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "RBGKEW1471 - Face to Face Membership Sales", "description": "Above Threshold Competitive Flexible Procedure Services to initiate and close membership sales to prospective members face-to-face, on site at Kew Gardens. RBG, Kew has a successful membership scheme with over 100,000 members on around 80,000 memberships. This is made up of around 20,000 new sales and 60,000 renewals each year. We have ambitious plans to double our membership over the coming five years and require a partnership with a face-to-face membership sales agency to support this ambition.", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79000000", "description": "Business services: law, marketing, consulting, recruitment, printing and security" }, { "scheme": "CPV", "id": "79342200", "description": "Promotional services" }, { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "98100000", "description": "Membership organisation services" } ], "deliveryAddresses": [ { "region": "UKI3", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 336000, "amount": 280000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "Stage 1 - Procurement Specific Questionnaire. The questionnaire will be used to asses suitable suppliers using conditions of participation questions. The top 5 highest scoring suppliers will be invited to Stage 2 Tender Stage 2 - Tender Submission and supplier presentations" }, "mainProcurementCategory": "services", "aboveThreshold": true, "coveredBy": [ "GPA" ], "submissionMethodDetails": "https://www.delta-esourcing.com/tenders/UK-Richmond:-Business-services:-law%2C-marketing%2C-consulting%2C-recruitment%2C-printing-and-security./9C4US53FT7", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2025-10-01T12:00:00+01:00", "enquiryPeriod": { "endDate": "2025-09-23T00:00:00+01:00" }, "awardPeriod": { "endDate": "2026-01-07T23:59:59+00:00" }, "lots": [ { "id": "1", "status": "complete", "value": { "amountGross": 336000, "amount": 280000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "price", "name": "Day Rates", "description": "Day Rates", "numbers": [ { "number": 20, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Staff Management", "description": "Staff Management", "numbers": [ { "number": 15, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Sales Generation", "description": "Sales Generation", "numbers": [ { "number": 30, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Working with an organisation", "description": "Partnership", "numbers": [ { "number": 15, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Add on sales techniques", "description": "Add on sales", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "EDI", "description": "EDI", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2028-03-31T23:59:59+01:00", "maxExtentDate": "2030-03-31T23:59:59+00:00" }, "hasRenewal": true, "renewal": { "description": "One extension option up to a maximum of 2 years" } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "A-4814", "documentType": "biddingDocuments", "description": "Instructions to tender for whole process", "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4814", "format": "application/pdf" }, { "id": "A-4815", "documentType": "biddingDocuments", "description": "Specification of requirements for the contract", "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4815", "format": "application/pdf" }, { "id": "053943-2025", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/053943-2025", "datePublished": "2025-09-04T14:05:15+01:00", "format": "text/html" } ] }, "language": "en", "bids": { "statistics": [ { "id": "1", "measure": "bids", "value": 2, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 2, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 2, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 0, "relatedLot": "1" } ] }, "awards": [ { "id": "1", "status": "active", "date": "2025-12-17T00:00:00Z", "value": { "amountGross": 336000, "amount": 280000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-08035479", "name": "Complete Works Staffing & Training Ltd" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79000000", "description": "Business services: law, marketing, consulting, recruitment, printing and security" } ], "deliveryAddresses": [ { "region": "UKC", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKD", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKE", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKF", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKG", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKC", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKD", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKE", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKF", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKG", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "standstillPeriod": { "endDate": "2026-01-16T23:59:59+00:00" }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2028-03-31T23:59:59+01:00", "maxExtentDate": "2030-03-30T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Original contract 2 Years and possible Extension 2 Years. Value of awarded contract including any extensions : Up to PS280k across maximum 4 years (PS50k - PS70k per annum)" }, "relatedLots": [ "1" ], "documents": [ { "id": "001160-2026", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/001160-2026", "datePublished": "2026-01-07T15:28:01Z", "format": "text/html" } ], "assessmentSummariesDateSent": "2026-01-06T00:00:00Z", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2026-03-02T23:59:59Z", "status": "scheduled" } ] } ], "contracts": [ { "id": "1", "awardID": "1", "status": "active", "period": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2028-03-31T23:59:59+01:00", "maxExtentDate": "2030-03-30T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Possible extension until 30/03/2030 if additional unforeseen campaigns to drive membership sales." }, "value": { "amountGross": 336000, "amount": 280000, "currency": "GBP" }, "aboveThreshold": true, "dateSigned": "2026-03-31T00:00:00+01:00", "noAgreedMetricsRationale": "The contract value is below the threshold PS5 million including VAT.", "documents": [ { "id": "032970-2026", "documentType": "contractNotice", "noticeType": "UK7", "description": "Contract details notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/032970-2026", "datePublished": "2026-04-10T16:34:34+01:00", "format": "text/html" } ] } ] }