{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05d006-2025-11-18T10:52:01Z",
    "date": "2025-11-18T10:52:01Z",
    "ocid": "ocds-h6vhtk-05d006",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWGC-6513-PQLZ",
            "name": "Home Office",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWGC-6513-PQLZ"
            },
            "address": {
                "streetAddress": "2 Marsham Street",
                "locality": "London",
                "postalCode": "SW1P 4DF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "CommercialDDaTEnterpriseServices@homeoffice.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PDMP-9384-LQPP",
            "name": "ITM Communications Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDMP-9384-LQPP"
            },
            "address": {
                "streetAddress": "41 Alston Drive, Bradwell Abbey,",
                "locality": "Milton Keynes",
                "postalCode": "MK13 9HA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ12"
            },
            "contactPoint": {
                "email": "enquiries@itm.uk.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-COH-05379449",
            "name": "ITM Communications Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05379449"
            },
            "address": {
                "streetAddress": "41 Alston Drive",
                "locality": "Milton Keynes",
                "postalCode": "MK13 9HA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ12"
            },
            "contactPoint": {
                "email": "enquiries@itm.uk.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWGC-6513-PQLZ",
        "name": "Home Office"
    },
    "tender": {
        "id": "CLS project_18880",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Field Services short-term",
        "description": "IT support at buyer sites up and down the country",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "The directly awarded contract provides continuity while we execute a procurement against CCS Framework Technology Services 3. The market is aware of this procurement.",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Project_18880 - Field Services uncompeted short-term",
            "status": "active",
            "value": {
                "amountGross": 4608000,
                "amount": 3840000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PDMP-9384-LQPP",
                    "name": "ITM Communications Limited"
                },
                {
                    "id": "GB-COH-05379449",
                    "name": "ITM Communications Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72611000",
                            "description": "Technical computer support services"
                        }
                    ],
                    "relatedLot": "1",
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ]
                }
            ],
            "contractPeriod": {
                "startDate": "2025-11-01T00:00:00+00:00",
                "endDate": "2026-10-31T23:59:59+00:00"
            },
            "hasOptions": true,
            "options": {
                "description": "There is, across a large IT estate, a fairly predictable monthly demand for IT support which is covered by a steady monthly charge although each element of support within this expected demand will require an optional request against a catalogue of services. There is likely also to be a less predictable need for potentially large amounts of IT support in relation to buyer initiatives that depend on IT. These needs for support in respect of buyer initiatives may be sufficiently large as not to be covered by the steady monthly charge and in that sense would represent \"additional purchases while the contract is valid\"."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "066811-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/066811-2025",
                    "datePublished": "2025-10-20T15:56:19+01:00",
                    "format": "text/html"
                },
                {
                    "id": "073502-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/073502-2025",
                    "datePublished": "2025-11-13T12:29:02Z",
                    "format": "text/html"
                },
                {
                    "id": "073514-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/073514-2025",
                    "datePublished": "2025-11-13T12:49:20Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-10-31T23:59:59+00:00",
                    "status": "scheduled"
                }
            ],
            "date": "2025-10-20T00:00:00+01:00",
            "standstillPeriod": {
                "endDate": "2025-11-24T23:59:59+00:00"
            },
            "amendments": [
                {
                    "id": "073514-2025",
                    "description": "This Contract Award Notice (UK6) is retrospective This Change has been made because the Home Office published the Transparency Notice (UK5) on 20th October 2025 but failed to publish a Contract Award Notice (UK6), before awarding the contract on 31st October 2025."
                }
            ]
        }
    ],
    "language": "en",
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Project_18880 - Field Services uncompeted short-term",
            "status": "active",
            "period": {
                "startDate": "2025-11-01T00:00:00+00:00",
                "endDate": "2026-10-31T23:59:59+00:00"
            },
            "value": {
                "amountGross": 4608000,
                "amount": 3840000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-10-31T00:00:00+00:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Incident Resolution",
                    "description": "Number of unmitigated Incidents Resolved within 4 hours, 8 hours and 5 days for Priority 1, 2 and 3 Incidents respectively, to all resolved Incidents at Priority 1, 2 and 3.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Workflow Task Update",
                    "description": "Number of Workflow Tasks updated within 10 Working Days, to all updated Workflow Tasks.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "Catalogue Request Delivery",
                    "description": "Number of Catalogue Requests delivered within 10 Working Days, to all delivered Catalogue Requests.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "4",
                    "title": "Social Value: Workforce Engagement and Voice",
                    "description": "Ratio of pilot activities being delivered to groups for which the Supplier has provided satisfactory description of: the group involved; the rationale for and approach to defining that group; the high-level nature of the pilot activity including expected duration; how the pilot activity with the group may produce relevant outcomes, to all pilot activities being delivered to groups.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "5",
                    "title": "Social Value: Supporting Individuals to Gain, Remain, and Progress in Work",
                    "description": "Ratio of cumulative completed activities for the Supplier's new performance management / career development framework to cumulative activities planned for completion.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "074663-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/074663-2025",
                    "datePublished": "2025-11-18T10:52:01Z",
                    "format": "text/html"
                }
            ]
        }
    ]
}