{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-05d7e1-2026-03-16T13:31:32Z", "date": "2026-03-16T13:31:32Z", "ocid": "ocds-h6vhtk-05d7e1", "initiationType": "tender", "parties": [ { "id": "GB-COH-11848619", "name": "WM5G LIMITED", "identifier": { "scheme": "GB-COH", "id": "11848619" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PDGP-7297-JQNW" } ], "address": { "streetAddress": "16 Summer Lane", "locality": "Birmingham", "postalCode": "B19 3SD", "country": "GB", "countryName": "United Kingdom", "region": "UKG31" }, "contactPoint": { "email": "commercial@wm5g.org.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.wm5g.org.uk", "classifications": [ { "id": "publicUndertaking", "scheme": "UK_CA_TYPE", "description": "Public undertaking" } ] } }, { "id": "GB-COH-13799333", "name": "CAREFORME LIMITED", "identifier": { "scheme": "GB-COH", "id": "13799333" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PCTM-2782-XPCZ" } ], "address": { "streetAddress": "Health Foundry", "locality": "London", "postalCode": "SE1 7LL", "country": "GB", "countryName": "United Kingdom", "region": "UKI45" }, "contactPoint": { "email": "lily@careforme.io" }, "roles": [ "supplier" ], "details": { "url": "http://careforme.io", "scale": "sme", "vcse": false } } ], "buyer": { "id": "GB-COH-11848619", "name": "WM5G LIMITED" }, "tender": { "id": "ITT1837", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Discharge Support Services with Digital Task Management", "description": "Provision of on-the-day discharge support for patients leaving hospital, coordinated through a digital booking and task allocation platform. The service must enable rapid deployment of personnel (staff and/or volunteers) to deliver practical discharge support in community and home settings. * Expedite safe and timely patient discharge. * Provide flexible, same-day support using a digital management platform. * Ensure consistent nationwide coverage with local delivery. * Guarantee rapid completion of assigned tasks. Digital Booking & Task Management Platform * Platform available to WM5G discharge co-ordinators for real-time booking. * Ability to upload, assign, and track multiple tasks per patient. * Visibility of task status, personnel availability, and completion updates. * Secure data handling in line with NHS IG requirements. Workforce Model * Access to a range of personnel, including staff and/or volunteers. * Capability to allocate tasks to appropriate individuals based on geography and skill set alignment. * Ability to scale resources according to demand. * Mandatory: Tasks must be allocated within 2 hours from time of upload and completed within 4 hours. * Supplier must demonstrate systems and capacity to meet this SLA. Geographic Coverage * Mandatory: Nationwide coverage. * Delivery must take place at a local level, with appropriate deployment networks Core Task Types Suppliers must include, as a minimum: * Home setup for discharge (e.g., basic safety/preparation). * Patient transport * Equipment setup or placement in the home. * Shopping or collection of essential items. * General practical discharge support (e.g., welfare check, light duties). * Weekly wellbeing checks Service Standards * 2-hour guarantee assignment of task, 4 hour completion. * Real-time task status updates via the platform. * Robust escalation and contingency arrangements. * Staff/volunteers trained to relevant standards. * Safeguarding, health and safety, and DBS compliance. * Staff insured to undertake relevant tasks", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 118800, "amount": 99000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Below threshold - open competition", "mainProcurementCategory": "services", "aboveThreshold": false, "submissionMethodDetails": "https://wmca.ukp.app.jaggaer.com/web/login.html?_ncp=1761911969629.1948357-1", "submissionTerms": { "electronicSubmissionPolicy": "allowed" }, "tenderPeriod": { "endDate": "2025-11-10T17:00:00Z" }, "enquiryPeriod": { "endDate": "2025-11-04T17:00:00Z" }, "lots": [ { "id": "1", "status": "complete", "value": { "amountGross": 118800, "amount": 99000, "currency": "GBP" }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2025-11-17T00:00:00Z", "endDate": "2026-03-31T23:59:59+01:00" }, "awardCriteria": { "description": "Quality 80% Price 20%" } } ], "documents": [ { "id": "L-1", "documentType": "biddingDocuments", "description": "The contracting authority is seeking a supplier to provide on-the-day discharge support for patients leaving hospital, coordinated through a digital booking and task allocation platform. The service must enable rapid deployment of personnel (staff and/or volunteers) to deliver practical discharge support in community and home settings", "url": "https://wmca.ukp.app.jaggaer.com/web/login.html?_ncp=1761911969629.1948357-1" }, { "id": "070048-2025", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/070048-2025", "datePublished": "2025-10-31T12:03:52Z", "format": "text/html" } ] }, "language": "en", "awards": [ { "id": "1", "status": "active", "mainProcurementCategory": "services", "suppliers": [ { "id": "GB-COH-13799333", "name": "CAREFORME LIMITED" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72220000", "description": "Systems and technical consultancy services" } ], "deliveryAddresses": [ { "region": "UKG", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "relatedLots": [ "1" ] } ], "contracts": [ { "id": "1", "awardID": "1", "status": "active", "period": { "startDate": "2026-01-19T00:00:00Z", "endDate": "2026-05-12T23:59:59+01:00" }, "value": { "amountGross": 114000, "currency": "GBP" }, "aboveThreshold": false, "dateSigned": "2026-01-19T00:00:00Z", "documents": [ { "id": "008812-2026", "documentType": "contractNotice", "noticeType": "UK7", "description": "Contract details notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/008812-2026", "datePublished": "2026-02-02T10:28:26Z", "format": "text/html" }, { "id": "023508-2026", "documentType": "contractNotice", "noticeType": "UK10", "description": "Contract change notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/023508-2026", "datePublished": "2026-03-16T13:31:32Z", "format": "text/html" } ], "proposedAmendments": [ { "id": "023508-2026", "date": "2026-04-01T23:59:59+01:00", "period": { "startDate": "2026-04-30T00:00:00+01:00", "endDate": "2027-03-31T23:59:59+01:00" }, "value": { "amountGross": 171000, "currency": "GBP" }, "aboveThreshold": false } ] } ] }