{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-05e2c5-2026-01-14T11:13:46Z", "date": "2026-01-14T11:13:46Z", "ocid": "ocds-h6vhtk-05e2c5", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PYPB-8737-VBHG", "name": "South Tyneside Borough Council", "identifier": { "scheme": "GB-PPON", "id": "PYPB-8737-VBHG" }, "address": { "streetAddress": "Town Hall and Civic Offices, Westoe Road", "locality": "South Shields", "postalCode": "NE33 2RL", "country": "GB", "countryName": "United Kingdom", "region": "UKC22" }, "contactPoint": { "email": "strategic.procurement@southtyneside.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "id": "publicAuthoritySubCentralGovernment", "scheme": "UK_CA_TYPE", "description": "Public authority - sub-central government" } ] } }, { "id": "GB-COH-07342249", "name": "ARP RESEARCH LTD", "identifier": { "scheme": "GB-COH", "id": "07342249" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PDDR-6788-XXPZ" } ], "address": { "streetAddress": "1 Dickenson Court", "locality": "Sheffield", "postalCode": "S35 2ZS", "country": "GB", "countryName": "United Kingdom", "region": "UKE32" }, "contactPoint": { "email": "adam.payne@arp-research.co.uk" }, "roles": [ "supplier" ], "details": { "url": "http://www.arp-research.co.uk", "scale": "sme", "vcse": false } } ], "buyer": { "id": "GB-PPON-PYPB-8737-VBHG", "name": "South Tyneside Borough Council" }, "tender": { "id": "F8107", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Tenant Satisfaction Survey", "description": "South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- * Separate covering letter * All required TSM questions * Two additional open text questions * Six demographic questions (9 options max per question, previously one A4 side)", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "71355000", "description": "Surveying services" } ], "deliveryAddresses": [ { "region": "UKC22", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 57600, "amount": 48000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Below threshold - open competition", "mainProcurementCategory": "services", "aboveThreshold": false, "submissionMethodDetails": "Tenderers should submit one electronic copy of their Tender (compatible with Microsoft Office or Adobe PDF) via the Open E-Procurement System - https://www.nepo.org/open Project reference number is OPEN20251995", "submissionTerms": { "electronicSubmissionPolicy": "allowed" }, "tenderPeriod": { "endDate": "2025-12-05T12:00:00Z" }, "enquiryPeriod": { "endDate": "2025-11-29T23:59:59Z" }, "otherRequirements": { "reservedParticipationLocation": { "gazetteer": { "scheme": "GB-ONS", "identifiers": [ "K02000001" ] } } }, "lots": [ { "id": "1", "status": "complete", "value": { "amountGross": 57600, "amount": 48000, "currency": "GBP" }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-02-01T00:00:00Z", "endDate": "2029-01-31T23:59:59Z", "maxExtentDate": "2030-01-31T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "An extension would be approved if the Council is satisfied with the service that has been provided throughout the initial contract period," }, "awardCriteria": { "description": "Tenders will firstly be assessed on their suitability using the Procurement Specific Questionnaire. 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