{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-05e45a-2026-04-02T15:24:41+01:00", "date": "2026-04-02T15:24:41+01:00", "ocid": "ocds-h6vhtk-05e45a", "initiationType": "tender", "parties": [ { "id": "GB-UKPRN-10002639", "name": "Gateshead Borough Council", "identifier": { "scheme": "GB-UKPRN", "id": "10002639" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PPGY-1151-NJQN" } ], "address": { "streetAddress": "Civic Centre, Regent Terrace", "locality": "Gateshead", "postalCode": "NE8 1HH", "country": "GB", "countryName": "United Kingdom", "region": "UKC22" }, "contactPoint": { "email": "procurement@gateshead.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gateshead.gov.uk/article/31230/Learning-and-Skills", "classifications": [ { "id": "publicAuthoritySubCentralGovernment", "scheme": "UK_CA_TYPE", "description": "Public authority - sub-central government" } ] } }, { "id": "GB-COH-BR018124", "name": "ONETOUCHTELECARE LIMITED", "identifier": { "scheme": "GB-COH", "id": "BR018124" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PYJD-3815-LYVL" } ], "address": { "streetAddress": "Unit 9, Howley Square", "locality": "Galway", "postalCode": "H91XDC2", "country": "IE", "countryName": "Ireland", "region": "IE" }, "contactPoint": { "email": "hayley@onetouchhealth.net" }, "roles": [ "supplier" ], "details": { "url": "https://www.onetouchhealth.net/", "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } }, { "id": "GB-COH-FC033041", "name": "ONETOUCHTELECARE LIMITED", "identifier": { "scheme": "GB-COH", "id": "FC033041" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PYJD-3815-LYVL" } ], "address": { "streetAddress": "Unit 9, Howley Square", "locality": "Galway", "postalCode": "H91XDC2", "country": "IE", "countryName": "Ireland", "region": "IE" }, "contactPoint": { "email": "hayley@onetouchhealth.net" }, "roles": [ "supplier" ], "details": { "url": "https://www.onetouchhealth.net/", "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-UKPRN-10002639", "name": "Gateshead Borough Council" }, "planning": { "noEngagementNoticeRationale": "Market Engagement was previously carried out and the associated notice 2025/S 000-028403 was linked to the previous tender opportunity which was abandoned ref: 2025/S 000-062220. This new tender opportunity is to replace the previous one mentioned above." }, "tender": { "id": "OPEN20251970", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "IT064 Electronic Homecare Monitoring and Scheduling System", "description": "A fully managed Cloud-based Electronic Homecare Monitoring and Scheduling System solution which will include a fully integrated core solution and a care worker mobile application (mobile app).", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" } ], "deliveryAddresses": [ { "region": "UKC22", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 630000, "amount": 525000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "mainProcurementCategory": "goods", "aboveThreshold": true, "submissionMethodDetails": "Tenders must be submitted electronically via the Open system: www.open.org. The reference is Project # OPEN20251970 Electronic Homecare Monitoring and Scheduling System", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2025-12-19T12:00:00Z" }, "enquiryPeriod": { "endDate": "2025-12-12T12:00:00Z" }, "awardPeriod": { "endDate": "2026-02-16T23:59:59Z" }, "lots": [ { "id": "1", "status": "complete", "value": { "amountGross": 630000, "amount": 525000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Quality", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "cost", "name": "Value for Money", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Demonstration", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-02-16T00:00:00Z", "endDate": "2031-02-15T23:59:59Z", "maxExtentDate": "2035-02-15T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "2 x 24 month options to extend" }, "hasOptions": true, "options": { "description": "The Council require a core system to provide the functionality documented in the specification but are also interested in additional functionality to create further efficiencies if deemed necessary. Suppliers are required to submit costings for additional functionality as part of their pricing schedule response for the Council to review. Any prices for additional functionality submitted within Suppliers' pricing schedule response is not a guarantee of any future business with the Council." } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "075212-2025", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/075212-2025", "datePublished": "2025-11-19T13:00:52Z", "format": "text/html" } ], "coveredBy": [ "GPA" ] }, "language": "en", "bids": { "statistics": [ { "id": "1", "measure": "bids", "value": 4, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 4, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 3, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 0, "relatedLot": "1" } ] }, "awards": [ { "id": "1", "status": "active", "date": "2026-02-06T00:00:00Z", "value": { "amountGross": 233568, "currency": "GBP" }, "mainProcurementCategory": "goods", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-BR018124", "name": "ONETOUCHTELECARE LIMITED" }, { "id": "GB-COH-FC033041", "name": "ONETOUCHTELECARE LIMITED" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" } ], "deliveryAddresses": [ { "region": "UKC22", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKC22", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "standstillPeriod": { "endDate": "2026-02-17T23:59:59+00:00" }, "contractPeriod": { "startDate": "2026-02-18T00:00:00Z", "endDate": "2031-02-17T23:59:59Z", "maxExtentDate": "2035-02-17T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "The contract may be extended if the new solution is working to the levels required and attaining the required KPIs. There are 2 x 24 month extension periods available." }, "hasOptions": true, "options": { "description": "There are options to include additional modules if deemed necessary by the Council to improve functionality, effectiveness and service delivery. There are options to include integrations with other Council or third party systems if required." }, "relatedLots": [ "1" ], "documents": [ { "id": "010795-2026", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/010795-2026", "datePublished": "2026-02-06T10:07:52Z", "format": "text/html" } ], "assessmentSummariesDateSent": "2026-02-06T00:00:00Z", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2026-02-18T23:59:59Z", "status": "scheduled" } ] } ], "contracts": [ { "id": "1", "awardID": "1", "status": "active", "period": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2031-03-31T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "2 x 24 month options to extend" }, "hasOptions": true, "options": { "description": "Option to vary contract to include additional functionality / software modules to Core Solution: During the Term of the Agreement, the Council may require the Supplier to provide additional modules to the Core Solution, for example: *Family Portal *Lone working function *Integration with GP and NHS platforms to provide secure access to prescription data and other relevant healthcare information. *Integration with PCS (Person centred Software & MCare for Care Plans *Integration with Mosaic social care management system Other Desirable Functionality In the event additional modules becomes necessary to improve the functionality of the Core Solution, the Council will make a request to the Supplier using the Change Control Procedure detailed in Schedule 10 of the Agreement and an additional Charge for the functionality will be agreed between the Parties." }, "value": { "amountGross": 233568, "currency": "GBP" }, "aboveThreshold": true, "dateSigned": "2026-04-01T00:00:00+01:00", "agreedMetrics": [ { "id": "1", "title": "Amount of time that the solution is online", "observations": [ { "id": "frequency", "period": { "durationInMonths": 3 } } ] }, { "id": "2", "title": "Incident Resolution", "observations": [ { "id": "frequency", "period": { "durationInMonths": 3 } } ] }, { "id": "3", "title": "Improved Efficiency", "observations": [ { "id": "frequency", "period": { "durationInMonths": 3 } } ] } ], "documents": [ { "id": "031040-2026", "documentType": "contractNotice", "noticeType": "UK7", "description": "Contract details notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/031040-2026", "datePublished": "2026-04-02T15:24:41+01:00", "format": "text/html" } ] } ] }