{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-05f2ce-2026-04-13T11:54:17+01:00", "date": "2026-04-13T11:54:17+01:00", "ocid": "ocds-h6vhtk-05f2ce", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PCRM-7973-DCBL", "name": "UK INDUSTRIAL FUSION SOLUTIONS LTD", "identifier": { "scheme": "GB-PPON", "id": "PCRM-7973-DCBL" }, "address": { "streetAddress": "UK Industrial Fusion Solutions Ltd, Culham Campus", "locality": "Oxfordshire", "postalCode": "OX14 3DB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ14" }, "contactPoint": { "name": "Operational Procurement Team", "email": "operationalprocurement.step@ukifs.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "id": "publicUndertaking", "scheme": "UK_CA_TYPE", "description": "Public undertaking" } ] } }, { "id": "GB-COH-04286171", "name": "TECHNIA Limited", "identifier": { "scheme": "GB-COH", "id": "04286171" }, "address": { "streetAddress": "Technia, Nordic House, Brunleys", "locality": "Milton Keynes", "postalCode": "MK11 3EW", "country": "GB", "countryName": "United Kingdom", "region": "UKJ12" }, "contactPoint": { "name": "Richard Sellers", "email": "Richard.sellers@technia.com" }, "roles": [ "supplier" ], "details": { "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PCRM-7973-DCBL", "name": "UK INDUSTRIAL FUSION SOLUTIONS LTD" }, "tender": { "id": "PP-UKIFS-369", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "PLM Service Management Support - PP-UKIFS-369", "description": "1. Summary of Requirement UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st-3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP's design definition workstream. 2. Key Technical Scope *Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users. *Support migration from UKAEA Ivanti ticketing system to STEP ticketing system. *Assist with onboarding industrial partners and cloud migration (Dec 2025-Mar 2026). *Provide training materials and support for up to 20 PLM capabilities. *Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance. *Personnel must hold BPSS (service desk) and SC clearance (business/platform admin).", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72222300", "description": "Information technology services" }, { "scheme": "CPV", "id": "72253000", "description": "Helpdesk and support services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 480000, "amount": 400000, "currency": "GBP" }, 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