{
    "tag": [
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    "id": "ocds-h6vhtk-0677f9-2026-03-30T14:49:54+01:00",
    "date": "2026-03-30T14:49:54+01:00",
    "ocid": "ocds-h6vhtk-0677f9",
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        {
            "id": "GB-PPON-PYCW-9139-GQXZ",
            "name": "Northern Ireland Assembly Commission",
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            },
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                "streetAddress": "Northern Ireland Assembly Commission, Parliament Buildings, Stormont",
                "locality": "Belfast",
                "postalCode": "BT4 3XX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKN06"
            },
            "contactPoint": {
                "name": "Procurement Team",
                "email": "procurement@niassembly.gov.uk",
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            "id": "2023/54",
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        },
        "title": "Provision of an IT Service Management (ITSM) Solution",
        "description": "The Northern Ireland Assembly Commission is seeking to procure a supplier to design, implement and deliver a centralised, cloud-based Commercial Off-the-Shelf (COTS) IT Service Management (ITSM) solution that will: * Provide IT service users with a consistent, accessible, and trackable interface for requesting services regardless of the business area or team responsible. * Improve operational efficiency using modern technology for faster issue diagnosis, faster routing, self-education and self-service. * Streamline service delivery through automation and integrated workflows. * Improve organisational resilience via knowledge base development and smarter incident management. * Offer real-time reporting and analytics for improved decision-making. * Enable accurate, organisation-wide asset visibility and control. * Ensure change control policies and procedures are adhered to, with improved governance and documentation.",
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                        "description": "Miscellaneous software package and computer systems"
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                    {
                        "scheme": "CPV",
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                        "description": "Information technology services"
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                        "scheme": "CPV",
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                        "description": "Software-related services"
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                ],
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                        "region": "UKN06",
                        "country": "GB",
                        "countryName": "United Kingdom"
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        ],
        "value": {
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            "amount": 419000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
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            "languages": [
                "en"
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        },
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        },
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                            "name": "AC1",
                            "description": "Solution Fit and Tec",
                            "numbers": [
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                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
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                            "description": "Implementation Metho",
                            "numbers": [
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                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "AC3",
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                                    "weight": "percentageExact"
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                            ]
                        },
                        {
                            "type": "quality",
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                            "numbers": [
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                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "AC5",
                            "description": "Security, Identity &",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
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                            ]
                        },
                        {
                            "type": "quality",
                            "name": "AC6",
                            "description": "Social Value",
                            "numbers": [
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                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "AC7",
                            "description": "Cost",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
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                    "endDate": "2030-05-31T23:59:59+01:00"
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        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "029172-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/029172-2026",
                "datePublished": "2026-03-30T14:49:54+01:00",
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    "language": "en"
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