{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000468439-2016-11-22T00:00:00Z",
    "date": "2016-11-22T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000468439",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-11",
            "name": "Historic Environment Scotland",
            "identifier": {
                "legalName": "Historic Environment Scotland"
            },
            "address": {
                "streetAddress": "Longmore House, Salisbury Place",
                "locality": "Edinburgh",
                "region": "UKM25",
                "postalCode": "EH9 1SH"
            },
            "contactPoint": {
                "email": "procurement@hes.scot",
                "telephone": "+44 1316688866",
                "faxNumber": "+44 1316688877",
                "url": "http://"
            },
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            "details": {
                "classifications": [
                    {
                        "id": "Ministry or any other national or federal authority, including their regional or local subdivisions",
                        "scheme": "TED_CA_TYPE"
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                    {
                        "id": "Built heritage, collections and tourism",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://historicenvironment.scot"
            }
        }
    ],
    "buyer": {
        "name": "Historic Environment Scotland",
        "id": "org-11"
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    "tender": {
        "id": "HS/C/3755",
        "title": "Mystery Visit Programme",
        "description": "HES currently has a Mystery Visit Programme contract in place with Gfk NOP Ltd. The contract is due to expire on the 10th February 2017 after we took up the option to extend by a further year in 2016. HES would like to review how this service can be provided by using a number of different methods. In order to scope out the future requirements HES will need to undertake research and consultations, therefore the new services will not be in place until after 31st December 2017.",
        "status": "cancelled",
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                "deliveryAddresses": [
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        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationale": "HES currently has a Mystery Visit Programme with Gfk NOP Ltd. The contract is due to expire on the 10th February 2017, after we took up the option to extend by a further 12 months in 2016. The Commercial Director and his team would like to review this whole service and how it is provided. In order to do this further research and consultation will need to be undertaken to scope out the most appropriate solution for HES. In order to achieve this review, HES are proposing to extend the Mystery Visits Programme with Gfk NOP Ltd until 31st December 2017. During the period between now and the end of the extended period, HES will commence a project to review how these services will be provided and will implement a new approach to commence 1st January 2018.",
        "mainProcurementCategory": "services",
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                "id": "NOV264824",
                "documentType": "awardNotice",
                "title": "Mystery Visit Programme",
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        ],
        "lots": [
            {
                "id": "1",
                "description": "The aim of the Mystery Visit Programme is to monitor and improve quality services and highlight issues that require improvement throughout the various sites in Scotland, to enhance the visitor's experience. A minimum number of mystery visits is required each year throughout Scotland. This information is used to share learning and help identify needs and areas of improvement and development. In addition to this a number of visits will be required to assess our events along with a number of telephone audits to our Visitor Services teams each year.",
                "status": "cancelled",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "classification": {
            "id": "79310000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "HS/C/3755",
            "status": "unsuccessful",
            "statusDetails": "discontinued",
            "relatedLots": [
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            ]
        }
    ],
    "language": "EN",
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2016/S 209-378881"
        }
    ],
    "description": "A standstill period of 10 calendar days shall be applied. This shall commence the day after this notice is dispatched. (SC Ref:472132)",
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            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000468439"
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    ],
    "noticetype": "OJEU - F3 - Contract Award Notice"
}