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References/ Previous Experience: - Is as detailed on Page 8 of the ITT where 'Tenderers must provide references from at least 2 previous contracts or be able to demonstrate customer satisfaction from previous contracts.' 'References/ Previous Experience' scoring is detailed in the table of Page 8 of the ITT and is as follows: - 5 Points - Cannot demonstrate customer satisfaction from previous contracts / has no experience of similar contracts. 25 Points - Demonstrates limited customer satisfaction / limited experience of similar contracts. 50 Points - Demonstrates adequate customer satisfaction / adequate previous experience of similar contracts. 75 Points - Demonstrates good customer satisfaction / previous experience of similar contracts . 100 Points - Demonstrates excellent customer satisfaction / previous experience of similar contracts. Additional 'Pass / Fail' information relating to 'Health and Safety Policy', 'Financial Standing' and 'Insurance' is detailed on Pages 8 and 9 of the ITT. 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