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Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions.", "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317674", "format": "text/html" } ], "lots": [ { "id": "1", "description": "CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions. NHS Scotland manages over 4.5 million outpatient appointments a year, of which 3 million are routine follow-ups. Clinicians traditionally book these follow-ups at regular intervals such as every six months, or annually. But in reality some of these are simply not needed as a new appointment is only necessary if the condition of the patient changes, which in the case of a successfully completed treatment will often not happen. While these appointments act as safeguards for the clinician, they do not benefit the patient, cost the NHS money that could be better spent elsewhere, and places unnecessary time demands time on both the clinician and the patient. The situation gets worse because while outpatients who see no need for the follow-up will usually try to cancel the appointment, the only way to do this is by calling which itself can be extremely inconvenient. There are others who - possibly because the repeat appointment is set so far in advance - simply forget to about the appointment. 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